Pravesh Mittal
DELIVERY MANAGER | SOLUTION ENGINEERING | ENTERPRISE SOLUTION INTEGRATOR |AEMS/ADMS | WAMS |PRODUCT TESTING | SOLUTION ARCHITECT
Noida Extn
Summary
· Over 15+ years of experience as a Solution Architect / Deliver manager / Solution Integrator within the utilities industry, focusing on SCADA/EMS and WAMS, DERMS & Historian (ISR) systems.
· Successfully managed and delivered complex projects across various regions, including the largest PMU-based URTDSM project in India.
· Proven track record of enhancing system performance and reliability through expert solution design and delivery.
· Strong leadership abilities, having led cross-functional teams and trained junior engineers, resulting in improved team efficiency and productivity.
· Exceptional client relationship management skills, demonstrated by repeat business and high customer retention rates.
· Expertise in Agile methodologies, sprint planning, and continuous delivery practices to ensure timely and effective project completion.
· Recognized for delivering customer-centric solutions with multiple 'Delivery with Focus' awards.
· Advanced multitasking abilities, adept at balancing multiple projects while maintaining high standards of quality.
· Instrumental in developing innovative technical strategies and solutions that align with business goals and drive operational excellence.
Overview
15
15
years of professional experience
4
4
years of post-secondary education
Work History
SR. Quality Assurance engineer, Digital engineering
GE Digital
12.2021 - Current
- Validate and complete functional requirements for system and process changes
- As a Solution Architect: Able to design and document technical architecture with business requirement and create Solution Design Document (worked for Multiple GRID Projects: FPL (Florida power)-AEMS with Historian, Central Hudson -AEMS with Historian , SEC ADMS – Saudi (SEC-ADMS) Presented a Proficy Historian DEMO to Customers: - TATA Power Orrisa (ADMS) , Power GRID india , Conductix a German based company , TAI-Turkish Aerospace Ind
- NPCL ( Noida power) Pre-SALES Related activities for Proficy historian & GRID Related projects: - partners’ customers in South Africa -> provided Standard Proficy architecture (with OPC DA Collector) Internal GE Team: - Provided Solution how can we install Historian with different Redundancy mode Transco Presales Team Discussion for TOC (Compliance Document) of Project TPC (Taiwan Power Company) EMS - System Architecture with respect to Historian provided
- Samancor (Partner’s customer in South Africa) - Provided Enterprise Historian Architecture with OpHUB
- Engro Fertilizers (Pakistan) - Internal Discussions / meetings with Pre-Sales Team & Query Responses received from Customer after DEMO
- EMA -Singapore: - Technical compliance discussions
- Collaborate with project management and development teams Performing QA testing activities as required (test case preparation, testing, execution, environment setup, installation, etc.) To analyse, troubleshoot and execute testing activities in Window test environment
- Defect documentation Defect Verification Serve as a technical subject matter expert (SME) for quality standards and tooling, mentor other engineers
- Identify, record, document thoroughly and track bugs Perform thorough regression testing when bugs are resolved Tool Knowledge: Jira, Rally, confluence Knowledge of eDNA Historian
- Produced and maintained technical documentation for project reference.
- Supported product managers and development teams across phases of testing from planning to execution, troubleshooting and reporting within high-volume, agile environment.
- Supported the successful launch of numerous product releases by coordinating QA efforts, including test planning, execution, and reporting.
- Collaborated with cross-functional teams to identify and resolve complex software issues, ensuring a seamless user experience.
- Optimized testing processes by introducing advanced tools and methodologies, resulting in increased test coverage and shorter release cycles.
- Developed strong working relationships with stakeholders to set realistic expectations regarding product deliverables and timelines.
- Enhanced team efficiency by leading daily stand-up meetings, coordinating tasks, and providing mentorship to junior QA engineers.
- Created test cases and test scripts to maintain cohesive team approach to product development.
- Met tight deadlines to satisfy client demands and project timelines.
Delivery Manager/Solution Architect/Senior Service Engineer
GE Digital (Foremerly Known As ALSTOM T&D INDIA LTD)
10.2014 - 11.2021
- Projects Engineering & Design of Solutions Drafted Build the techno-commercial offer for WAMS, AEMS / ADMS projects
- Preparation of BOQ and Table of compliance
- Interaction with customer for Pre-Bid and Post-Bid clarification
- Complete System Integrator for WAMS, AEMS / ADMS projects
- Evaluate various 3rd party software products (Ex: Website / Mobile App / SMS Service / Email System) for fitment to the needs – contribute to product evaluation and shortlisting
- Involved in the Application (Website / Mobile App / SMS app ) Development and Installation at Project Site
- Supervised the vendor in designing the products as per the specs, including integration with existing systems, data migration & training module Drive scope and pricing discussions with the vendor
- Take end to end responsibility for internal customer satisfaction
- Conduct the FAT , SAT for WAMS ,AEMS / ADMS projects
- Conducted the multiple training sessions and Demo to GETCO Vadodara for WAMS system
- Delivery & Integration of Systems
- Established strong relationships with clients by providing exceptional service, leading to repeat business and referrals.
- Visited customer locations to assess equipment functioning and develop repair plans.
- Scheduled and implemented maintenance activities for equipment.
- Assisted sales team with product demonstrations and technical support, contributing to increased revenue opportunities.
- Led training sessions for junior engineers, boosting their skills development and overall productivity.
- Provided expert guidance during the pre-sales process, helping drive sales success by demonstrating the value of proposed solutions to prospective clients.
- Increased customer retention rates with proactive account management strategies focused on addressing potential concerns before they escalated into problems.
- Provided technical expertise in product demonstrations, leading to an increase in successful client conversions.
- Collaborated with sales teams to identify customer needs, resulting in better-targeted solutions and higher revenue.
- Improved customer satisfaction by designing and implementing tailored solution engineering strategies.
- Managed resources effectively to avoid unnecessary delivery delays.
- Collaborated closely with other departments to ensure seamless integration of processes and systems, enhancing overall efficiency.
- Managed relationships with key stakeholders to ensure smooth project deliveries and overall satisfaction.
- Monitored customer quality metrics and took proactive steps to implement resolutions and restore acceptable levels.
- Supported customers via telephone, email and at sites to handle escalations and product concerns.
- Supervised delivery staff and general productivity.
- Facilitated cross-functional meetings to address challenges, share best practices, and strategize plans for future growth.
- Oversaw daily operations of the delivery team, ensuring timely completion of tasks and adherence to company policies.
- Contacted suppliers and vendors about issues with deliveries or products.
- Collaborated closely with customers to share information about available products and services, increasing utilization and delivery effectiveness.
- Fielded customer questions and complaints and rectified issues.
- Integrated new technologies and best practices to improve [SCADA/EMS Project] delivery management.
- Coordinated delivery of contracted solutions at program level and in full accordance with outlined cost, scheduling and quality terms.
- Worked closely with product teams to define and prioritize partner feature requests
Assistant Manager
ALSTOM T&D INDIA LTD (FORMERLY KNOWN AS AREVA T&D INDIA LTD)
10.2007 - 09.2014
- Developed SCADA database for RTU integration for control centers and developing displays for the new stations
- ONLINE the Database (EMS/SCADA) in Real Time with NRLDC (Northern Region load dispatch center)
- Working knowledge of all phases of SCADA System (Eg: Servers, Front End Processors, Workstations, Displays, Remote Terminal Units, Interface to Telecom Equipment etc.,)
- Developed strong relationships with clients through consistent communication of project updates and prompt resolution of concerns or issues.
- Reduced downtime and increased productivity by troubleshooting and resolving SCADA system issues swiftly.
- Established robust communication networks between SCADA systems enhancing real-time monitoring capabilities.
- Learned about development of network architectures for SIMATIC PLC, HMI, and SCADA systems.
- Monitored SCADA system for problems and adjusted controls to maintain efficiency.
- Reduced response times by prioritizing urgent requests and escalating issues when necessary.
- Maintained high levels of customer satisfaction, even during peak times or high-volume ticket periods.
Project executive
LARSEN & TOUBRO LTD
04.2005 - 09.2007
- Responsible for Programming of micro-processor P&B Numerical Relays
- Involved in Installation and Commissioning of Intelligent Low Voltage system switch gear Involved in Installation and Commissioning of Low Voltage DCS system Responsible for Development of SCADA (MMI) through S/W -INTELLUTION (FIX32) [GE Fanuc] and Communication (RS232, RS485, RS422) of Numerical Relays & Electronic meters With Data Concentrator on Modbus Protocol.
- Coordinated meetings with clients, vendors, and internal teams to facilitate smooth project progressions.
- Built impactful relationships with clients and suppliers.
- Collaborated with engineering teams to design, install, and commission new substations and equipment upgrades.
- Provided device testing for monitoring progress, and recording defects.
- Worked closely with operations and maintenance staff during the transition from commissioning to production, ensuring a smooth handover of systems.
- Conducted factory acceptance tests to validate equipment functionality before shipment to site locations.
- Analyzed, troubleshooting software problems and communicated possible solutions with development team.
- Managed escalations from direct reports during testing and commissioning phase of project.
Skills
Continuous delivery - SCADA/EMS , WAMS projects
Education
B.Tech - Electronics & Communication
I.E.T ( Institute of Engineering & Technology)
Alwar, India 06.2000 - 06.2004
Accomplishments
· Delivery with focus award for efforts towards Historian 2024 release in Jan 2024.
· Engineering Excellence award for contribution in MQTT SparkplugB Interface delivery to customer in Feb 2024.
· Deliver with Focus award for contributions to the technical discussion of the ULDC (Power Grid – AEMS) Upgrade Package in Dec. 2023.
· Deliver with Focus award for Dedicated support in EMA-Singapore project in May. 2023.
· Deliver with Focus award for efforts towards Historian 2023 release in Jan 2023.
· Deliver with Focus award for Tata power Odisha ADMS project in Apr. 2022.
· Deliver with Focus award for Above & Beyond work in Aug. 2021.
· Act with Humility award for AEMS Integration role in STNAMS / RRVPNL project in Nov. 2020.
· Impact Award on teamwork and working under pressure in Mar. 2020.
· Impact Award for Design Finalization of STNAMS / RRVPNL AEMS project in Nov. 2019.
· Impact award for URTDSM -WAMS project success in Aug 2018.
· Learn and adapt to win award for Historian SATs of URTDSM (WAMS project) in Apr. 2017.
Customer determine our success award for URTDSM WAMS Integrated System FAT completion for Package II in Oct. 2016
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
SR. Quality Assurance engineer, Digital engineering
GE Digital
12.2021 - Current
Delivery Manager/Solution Architect/Senior Service Engineer
GE Digital (Foremerly Known As ALSTOM T&D INDIA LTD)
10.2014 - 11.2021
Assistant Manager
ALSTOM T&D INDIA LTD (FORMERLY KNOWN AS AREVA T&D INDIA LTD)
10.2007 - 09.2014
Project executive
LARSEN & TOUBRO LTD
04.2005 - 09.2007
B.Tech - Electronics & Communication
I.E.T ( Institute of Engineering & Technology)
06.2000 - 06.2004
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