Summary
Overview
Work History
Education
Skills
Accomplishments
Personal Information
Certification
India Address
Additional Information
Timeline
Generic

Pravin Gahukar

Nagpur,MH

Summary

Experienced professional with a strong background in quality management, dedicated to driving improvements and ensuring high standards. Skilled in process optimization, compliance, and issue resolution. Recognized for fostering team collaboration and adapting to changing needs. Demonstrates effectiveness in delivering results through strategic planning and consistent implementation. With 13 years of TrackWise experience, expertise includes installation, upgrade, coordinators, utilities, configuration, inbound and outbound web services, migration, database technologies, and Crystal Reporting.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Quality Lead

Tech Mahindra
09.2024 - Current
  • Interacting with Business owners to understand business needs and translate into requirements and project scope in various Quality products.
  • Leads TrackWise system configuration, web services and crystal reports development for projects , enhancements and CIPs.
  • Leading technical/development teams both as TrackWise SME and project lead by guiding them and training them on TrackWise & other related Quality processes.
  • Responsible for delivering and managing various Quality processes such as NC , CAPA , Deviation , SRD , PQP , Failure Analysis , FMECA etc by coordinating with functional , technical and production support teams.
  • Managing product backlog effectively, prioritizing high-value items for faster completion.
  • Leads the creation of project management plans that clearly define the project scope, assumptions, risks and overall project approach including project resource needs, high level timelines, and project communications.
  • Works as PMM lead in GQR(Global Quality & Reliability) BU which involves tracking PMM for the projects and adjustments to ensure timely delivery.
  • Collaborates with cross-functional teams to address root causes of quality issues, resulting in improved processes and products.
  • Worked on TrackWise workflow implementation including Work flows design, Config forms, creating Process Groups, User Groups, group categories, Required and Selection fields, project classes, Group Categories including VGC's, States and PR Tasks, setting up System Flags, Coordinator configuration etc.
  • Handling TW inbound and outbound web services development , enhancements , connectivity and performances etc.
  • Resolving conflicts and facilitated open communication among team members, promoting a healthy work environment.

Onsite Technical Lead

Tech Mahindra Americas
10.2017 - 09.2024
  • Worked with the business owners to explain existing processes and design how it can be integrated with TrackWise workflow.
  • Reduce customer complaints by identifying areas for improvement and initiating corrective actions.
  • Developed quality policies, procedures, and work instructions tailored to the specific needs of the organization.
  • Worked on risk management for the infrastructure , user base and data growth.
  • Developed strong relationships with key stakeholders across various departments by maintaining open lines of communication during challenging situations involving multiple parties.
  • Led escalation management for entire quality area by keeping in depth process knowledge , coordination , figuring root causes that caused escalations , containment , resolution and maintaining communication throughout until customer satisfies.
  • Worked on TW web services to send & receive workflow updates to SAP and other third party applications.
  • Worked on PLSQL packages to load data from upstream application and process them once record creation activity is performed.
  • Worked on configuration of PQP, PQP tasks, SNF workflows , group categories , memberships , projects classes , notifications etc.
  • Worked on Coordinator installations for scheduling admin queries and email notifications.
  • Improved end-user experience by providing efficient customer support on various technical issues, resulting in increased satisfaction rates.
  • Worked on Migration activity and also worked re-establishing SNAPSHOT when it was broken.
  • Developed web services to create TrackWise quality records initiated in Sharepoint application using TW SOAP services.
  • Collaborated with cross-functional teams to develop client-specific technology strategies, ensuring seamless integration of systems.
  • Developed comprehensive documentation for all implemented projects, facilitating knowledge transfer among team members and stakeholders.
  • Conducted thorough risk assessments prior to project launches, mitigating potential vulnerabilities while maintaining strict security standards throughout execution phases.
  • Excelled continuous improvement efforts within the IT department by identifying areas for potential optimization and implementing targeted strategies to enhance overall team productivity.


Senior Software Engineer

Tech Mahindra
12.2015 - 10.2017
  • Work flow investigation, analysis, finding out root cause and provide the possible solutions, get the approvals and implement the fix
  • Handling Service Request and making updates as per requirement as part of data modification.
  • Correct errors by making appropriate changes and rechecking the program to ensure that the desired results are produced.
  • Modify DB interfaces from Upstream & to downstream applications as per requirement.
  • Design, analysis and application development using JSP, Servlet, Beans, JDBC with Oracle 11g database
  • Perform or direct revision, repair, or expansion of existing programs to increase operating efficiency or adapt to new requirements.
  • Worked on Windows server upgrade project for TrackWise servers
  • Worked on upgrading servers from Windows 2003 to Windows 2008 which need installation of TrackWise components from scratch.
  • Performing Enhancement and Maintenance activities for TrackWise workflows.
  • Worked on Implementing Single Sign On (SSO) in TrackWise.
  • Involved Testing Disaster recovery test (DRT) for TrackWise application focal and fixed issues that occurred.
  • Worked on TW web services to automate record creations and workflow advancement for Manufacturing NC processes.


Associate System Engineer

IBM India Pvt Ltd
02.2012 - 12.2015

Project 1 : AT&T

INSP (International Network Service Provisioning): Project supports the international switched services provisioning process by providing an inventory of the AT&T international Long Distance Network.

Project 2 : AMAT

Applied Materials uses TrackWise uses for logging Non-Conformance to system/material/part, generating reports of NC to analyses the improvement of quality.

  • Responsible for designing document specifications, preparation of AID, HLD documents.
  • Design, analysis and application development using JSP, Servlet, Beans, JDBC with Oracle 11g database.
  • Implemented Functional Enhancements using Java, JSP, JavaScript.
  • Participated in system development life cycle from requirements analysis through system implementation.
  • Responsible for complete unit testing and documentation of the developed applications
  • Fixing defects raised by testers during SIT and users during User Acceptance Testing.
  • Trained on TrackWise EQMS product , it was consisted of installation/upgrades and configuring workflows.
  • Worked on projects involving new workflow configurations , coordinators and config form customizations.
  • Managed and monitored installed systems for highest level of availability.

Education

Bachelor of Engineering - Electronics & Telecommunication Engineering

Smt. Radhikatai Pandav College of Engineering
Nagpur, Maharashtra
06-2011

Skills

  • TrackWise EQMS tool
  • TrackWise Upgrades
  • TrackWise Web Services
  • JAVA\J2EE
  • PLSQL
  • Azure Cloud
  • Crystal Reports
  • Java Script
  • Data Migrations
  • Oracle 11g , SQL server
  • Postgres DB

Accomplishments

  • 7 years of Onsite Exposure
  • TrackWise Expertise
  • TrackWise Trainer
  • Quality Management


Personal Information

  • Marital Status: Married

Certification

Azure Fundamentals Certification.

OCJP (JAVA) Certification.

Trained on TrackWise Fundamentals by Sparta.

Trained on TrackWise Introduction by Sparta.



India Address

  • R-46, RAMPARVA, Reshimbag, Nagpur, Maharashtra, India

Additional Information

  • US B1\B2 Visa (Active)
  • US H1b Visa ( I140 in Progress)


Timeline

Quality Lead

Tech Mahindra
09.2024 - Current

Onsite Technical Lead

Tech Mahindra Americas
10.2017 - 09.2024

Senior Software Engineer

Tech Mahindra
12.2015 - 10.2017

Associate System Engineer

IBM India Pvt Ltd
02.2012 - 12.2015

Bachelor of Engineering - Electronics & Telecommunication Engineering

Smt. Radhikatai Pandav College of Engineering
Pravin Gahukar