Pravin Jadhav
Operation Head
Room No-210, Om Dham Apt,Station Road Diva(E) Thane. Maharashtra
Summary
Adept at enhancing operational efficiency and customer satisfaction, I leveraged logistics expertise and strong customer relations at Ganesh Agency to significantly improve service delivery. Skilled in financial administration and human resources, I successfully managed critical operations, achieving a notable increase in team productivity and customer loyalty.
Overview
9
9
years of professional experience
Work History
Operations Supervisor
Ganesh Agency
Navi Mumbai
01.2018 - Current
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Developed strong relationships with key customers to better understand their requirements and tailor services accordingly.
- Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
- Preparing Purchase Orders as per the average sales
- • Emailing Purchase orders to the respective companies• Taking follow-up of Order placed• Sorting of stocks as per the sub orders• Recording stock wise purchase entries in Samarth software• Setting up of Gross profit margin before sales• Dealing with retail cum distributor• Payment follow as per credit days• Maintaining stocks as per the sales requirement• keeping intact with the daily loss of sales• Following up with Marketing Representatives for bulk sales orders• Reverting to the email quires• Sorting of Non-moving Stocks and returning to the companies• Short listing all near expiry stocks and returning to the companies• Preparing purchase returns• Following up with the supplier for settlement of Credit notes.Co ordination with sales person regarding salesincrease and requirements of the retailers.•Maintaining GST on a monthly basis.preparing gstin data and coordinate to chartered accountants•Handling all expenses related to gst.•maintaining all staff records and daily attendance. Work allocation to all the staff and taking all the follow up and day to day activities.
Purchasing Assistant
Thea Healthacare
Mumbai
04.2016 - 01.2018
- Prepared purchase orders accurately and followed up with suppliers to confirm receipt and delivery schedules.
- Resolved discrepancies between purchase orders and invoices promptly, maintaining a high level of accuracy in financial records.
- Maintained complete documentation and records of all purchasing activities.
- Improved supplier relationships through regular communication and transparent dealings.
Customer Service Representative
One Point One
Navi Mumbai
12.2015 - 03.2016
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Responded to customer requests for products, services, and company information.
Education
Bachelor Of Commerce -
Dr Ambedkr College of Law And Economics
Skills
Staff supervision
undefinedAdditional Information
Academic Record
• Graduate (SYB.Com) from Mumbai University.
• Higher Secondary Exam, from Maharashtra board.
• SSC from Maharashtra board.
Computer SKILL:-
• MSC IT
. Microsoft Excel
•Marathi Typing 30 WPM
•English Typing 30 WPM
• Internet surfing
Personal Details
Date of Birth: - 13.01.1996
Gender: - Male
Marital Status:- Unmarried
Language Knowledge: - Marathi, Hindi & English
Timeline
Operations Supervisor
Ganesh Agency
01.2018 - Current
Purchasing Assistant
Thea Healthacare
04.2016 - 01.2018
Customer Service Representative
One Point One
12.2015 - 03.2016
Bachelor Of Commerce -
Dr Ambedkr College of Law And Economics
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