Dynamic Multi Skill Technician with over 12 years of experience in operations management and team leadership, driving efficiency and enhancing service delivery across various sectors. Proven expertise in vendor management, manpower handling, and effective communication, ensuring seamless coordination between clients and service teams. Adept at overseeing inventory control and project supervision, fostering an environment of collaboration and growth. Committed to contributing to organizational success while pursuing professional development opportunities that align with strategic goals.
Overview
16
16
years of professional experience
Work History
Multi Skill Technician
TCFM
01.2024 - Current
Coordinate and supervise operations to enhance service delivery.
Manage communication between clients and vendors to ensure seamless project execution.
Oversee team management and manpower allocation for efficient task completion.
Handle all electrical equipment maintenance and soft service management.
Maintain inventory control and optimize resource utilization.
Senior Admin & Purchase
Revine Technology Pvt Ltd
01.2022 - 12.2023
Managed store operations, focusing on dispatch and invoicing accuracy.
Facilitated effective communication with customers and vendors, enhancing relationships and service satisfaction.
Supervised team dynamics and manpower allocation, optimizing productivity and workflow.
Oversaw inventory management, ensuring stock levels met operational demands.
Implemented process improvements, driving efficiency within operational frameworks.
Supervisor
Kalyani Technology
03.2020 - 12.2021
Managed store operations, focusing on dispatch and invoicing accuracy.
Facilitated effective communication with customers and vendors, enhancing relationships and service satisfaction.
Supervised team dynamics and manpower allocation, optimizing productivity and workflow.
Oversaw inventory management, ensuring stock levels met operational demands.
Implemented process improvements, driving efficiency within operational frameworks.
Assistant Service
Jalshree Corporation Pvt. Ltd.
03.2019 - 02.2020
Managed store operations, focusing on dispatch and invoicing accuracy.
Facilitated effective communication with customers and vendors, enhancing relationships and service satisfaction.
Supervised team dynamics and manpower allocation, optimizing productivity and workflow.
Oversaw inventory management, ensuring stock levels met operational demands.
Implemented process improvements, driving efficiency within operational frameworks.
Executive Operations
True value Marketing Services PVT Ltd.
12.2017 - 02.2019
Managed store operations, focusing on dispatch and invoicing accuracy.
Facilitated effective communication with customers and vendors, enhancing relationships and service satisfaction.
Supervised team dynamics and manpower allocation, optimizing productivity and workflow.
Oversaw inventory management, ensuring stock levels met operational demands.
Implemented process improvements, driving efficiency within operational frameworks.
Service Engineer
True value Marketing Services PVT Ltd.
04.2015 - 11.2017
Supporting the vending machine, installation and Team Management.
Service Engineer
Snap Marketing PVT Ltd.
09.2013 - 04.2015
Supporting the vending machine, automation, installation and Team Management.
Technical assistant
ARAI. (Automotive Research and Association of India)
01.2012 - 03.2013
Support the Engineers in the test setup as per International Automotive standards.
Technician
Digi Home Solutions PVT Ltd.
11.2009 - 05.2011
Project Handle in Home Automations System, Installation, Communication and programming.
Customer Communication.
Education
I.T.I. - Electrician
I.T.I.
09.2008
N.C.T.V.T. - undefined
N.C.T.V.T.
09.2008
H.S.C. - Electronics
H.S.C.
01.2006
S.S.C. - undefined
S.S.C.
01.2003
Skills
MS-CIT
MS Office
Excel
Power Point
Word
Communication skill
Customer service
Operations
Manpower handling
Vender Management
Store Handling
Site Handling
Extra-Curricular Activities
P.W.D. License Supervisor License
Roles And Responsibilities
Coordination and Supervision - Coordinate, manage and monitor the workings of various departments in the organization.
Human Resources - Plan the use of human resources. Organize recruitment and placement of required staff. Establish organizational structures. Delegate tasks and accountabilities. Establish work schedules. Supervise staff. Monitor and evaluate performance.
Production - Coordinate and monitor the work of various departments involved in production, warehousing, pricing and distribution of goods. Monitor performance and implement improvements. Ensure quality of products. Manage quality and quantity of employee productivity. Manage maintenance of equipment and machinery. Provide technical support where necessary.
Communication - Monitor, manage and improve the efficiency of support services such as IT, HR, Accounts and Finance. Facilitate coordination and communication between support functions.
Marketing and Customer Service - Manage customer support. Plan and support sales and marketing activities.
Multi Skill Technician (M.S.T.) at Technique Control Facility Management Pvt. Ltd. (TCFM)Multi Skill Technician (M.S.T.) at Technique Control Facility Management Pvt. Ltd. (TCFM)