Pravin Mane
Mumbai
Summary
Results-driven professional specializing in designing and managing training and quality programs that enhance employee performance and customer satisfaction. Experienced in developing scalable learning solutions for diverse teams and conducting needs assessments to identify skills gaps. Focused on aligning training initiatives with business objectives to optimize operations and support growth in the food industry.
Overview
10
10
years of professional experience
Work History
Assistant QA Manager
Jasper foods pvt ltd
Faridabad
08.2024 - Current
- Led FSSC 22000 audit preparation, including gap analysis against ISO 22000, and additional FSSC requirements.
- Developed, reviewed, and implemented Food Safety Management System (FSMS) documentation such as SOPs, PRPs, OPRPs, HACCP plans, risk assessments, and food safety plans.
- Oversee end-to-end Quality operations, ensuring adherence to quality, safety, and regulatory standards.
- Developed and implemented policies and procedures to enhance food safety and quality, supporting organizational goals.
- Implement training on food safety protocols (e.g., HACCP, GMP) across all processes.
- Implemented training programs to enhance employee skills, ensure Compliance with food safety regulations, and improve operational efficiency.
- Drove continuous improvement through training programs in manufacturing processes and operational workflows.
- Supervised teams to maintain compliance with hygiene, sanitation, and storage standards; identified training needs and implemented solutions to enhance productivity and performance.
- Monitored training effectiveness through performance evaluations and feedback, ensuring alignment with organizational goals and industry best practices.
- Proven track record of driving employee engagement, reducing errors, and supporting business growth through effective learning initiatives.
- Coordinate with cross-functional teams for product development.
Regional QA
Big Basket a TATA enterprise
Mumbai
01.2022 - 07.2024
- Consistently achieved more than 90% in quality metrics for supplier performance audits.
- Develop, implement, and manage comprehensive quality control procedures to ensure the consistency and quality of all dry fruit products.
- Conduct regular inspections of raw materials, production processes, and finished products to identify any deviations from quality standards.
- Perform various tests, including sensory evaluations, chemical analysis, and microbiological tests.
- Trained production staff on quality control procedures, hygiene practices, and safety protocols to enhance compliance and product integrity.
- Foster a culture of quality consciousness and continuous improvement throughout the organization.
- Conduct engaging and interactive training sessions through online and in-person methods.
- Collaborate with department heads to address specific team training needs related to quality.
- Generated reports to communicate quality and training performance metrics, identifying trends for management review and action.
- Evaluate the effectiveness of Quality & training programs using feedback and performance metrics.
- Continuously improve training content and methods to meet industry trends and business requirements.
- Ensure all training aligns with company policies, industry standards, and legal compliance requirements.
- Developed a focus on customer satisfaction and operational excellence.
- Mentor and coach team leaders and supervisors to foster a learning culture.
- Collaborate with HR to identify skill gaps and develop career progression pathways.
- Monitored customer feedback and complaints regarding product quality, facilitating timely resolution and improvement initiatives.
- Work closely with the customer service team to address any quality-related concerns and ensure customer satisfaction.
Asst Manager QA
Rebel Foods Pvt Ltd.
Mumbai
04.2019 - 12.2021
- Certified a network of 40 cloud kitchens for HACCP certifications in less than one year, enabling the organization to deliver the EATSURE promise and improve customer experience.
- Strengthened food safety governance across the network, enabling scalable audit-ready operations for rapid business expansion.
- Played a key role in BRC and FSSC 22000 audit preparation for cloud kitchens and centralized facilities across multiple locations.
- Conducted pre-audit gap assessments to align kitchen operations with BRC Global Standard and FSSC 22000 requirements.
- Supervised a team of five in Mumbai, monitoring 50 cloud kitchens daily, gathering customer feedback on food safety quality, and providing comprehensive training.
- Conducted national process evaluation audits across India, resulting in 70% of kitchens scoring over 85%.
- Conducted 20 food supplier audits successfully each quarter.
- Prepared and standardized QMS documentation, including SOPs, process flows, HACCP studies, allergen management, traceability, and recall procedures.
- Successfully completed FOSTAC training for 50 CDOs of kitchens in the Mumbai region.
- Prepared SOPs, developed training schedules, and ensured their implementation.
- Performed process/QMS documentation training for the team.
- Conducted training and supervised CRQS (Consumer Relevant Quality Standard) compliance.
- Executed new product/process trials and delivered hands-on training for kitchen team.
QFS retainer
Mondelez international Pvt Ltd
Mumbai
10.2015 - 03.2019
- Documented processes and quality management systems, conducted internal audits, and developed Corrective Action Plans (CAPA).
- Monitored compliance with Consumer Relevant Quality Standard through regular reviews to ensure adherence and quality.
- Directly responsible for EM&PM testing.
- Successfully conducted the training & implemented the 5S program in the factory.
- Reduced liquid chocolate waste by 2% through on-the-job training.
- Conducted comprehensive training programs for sales and operations teams, enhancing product knowledge and selling strategies.
- Designed and delivered workshops on customer engagement, compliance, and team collaboration.
- Monitored training effectiveness through post-training evaluations.
- Collaborated with cross-functional teams to align training initiatives with organizational goals, fostering a unified approach.
- Participated in QCI's 'Quality Circle Movement' at the state and national levels, earning a platinum and Gold award.
- Analyzed consumer complaints and identified root causes of internal deviations and failures and then trained the operators.
Education
PGDM - OPERATIONSMANAGEMENT
Welingkar Institute of Management
MUMBAI, INDIA09.2021
BACHELOR OF FOOD TECHNOLOGY - BTech
Mahatma Phule Krishi Vidyapeeth
KARAD, MAHARASHTRA06.2015
Skills
- Communication
- Problem Solving
- Process improvement
- Supplier quality management
- Food safety management
- Talent Development
- Employee Engagement
- Performance Improvement
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Risk assessment
Additional Information
Completed a project on biodegradable packaging materials using food waste in 2013.
Timeline
Assistant QA Manager
Jasper foods pvt ltd
08.2024 - Current
Regional QA
Big Basket a TATA enterprise
01.2022 - 07.2024
Asst Manager QA
Rebel Foods Pvt Ltd.
04.2019 - 12.2021
QFS retainer
Mondelez international Pvt Ltd
10.2015 - 03.2019
PGDM - OPERATIONSMANAGEMENT
Welingkar Institute of Management
BACHELOR OF FOOD TECHNOLOGY - BTech
Mahatma Phule Krishi Vidyapeeth