Pravin Mokashe

• Logistics Management: Responsible for managing the logistics and supply chain operations of the hub, including working with carriers,managing shipping schedules, and optimizing shipping costs.

• Customer Service: Responsible for managing customer service

operations, including responding to customer inquiries and concerns,addressing complaints, and maintaining high levels of customer satisfaction.

• Inventory Management: Responsible for managing and maintaining accurate inventory levels, including tracking inventory movements,monitoring stock levels, and managing stock replenishment processes.

• Supplier Management: Responsible for managing relationships with suppliers, including monitoring supplier performance, negotiating contracts, and ensuring timely deliveries.

• Inward Management: Productivity Control-Inward & Outward Truck TAT, Put way/Segregation/Picking /Unloading of All reported Vehicle.

• Goods Management: Store Complaint and Issue resolve-

(FEFO/Short/Excess/Missed/Delay & Damaged).

• Operation Management: Daily Order Tracking & Escalation Management.
• Use the route planing software to build efficient delivery route. Manage the Dispatch of orders and resolve the issue throughout the day.
• Identify problem areas,including restructuring the routes to improve the operational efficiencies.
• Train and develop the Delivery riders and dispatchers to meet the exceed customer exceptions.
• Coordinated with internal stakeholders to determine necessary changes in existing training programs.

• Team Management: Responsible for managing and training a team of 150+ employees, including setting goals and expectations,
monitoring performance, and providing feedback and coaching.

• Strategy Management: Responsible for planning the strategy to Increase the Topline and contributing positive bottom line along with maintaining Top position in LMD Metrics & NPS Scoring.

• Audit Management: Responsible to ensure that Store is in green

zone in a monthly audit.

• Implement of new process given by Process team as per them

deadline.

• Negotiated contracts with suppliers to establish quality, cost and

delivery requirements.

• Controlled expenditures by championing efficient use of resources.

• Operations Management: Responsible for overseeing the daily

operations of the hub, including managing inventory, order
fulfillment, and shipping and receiving.

• Team Management: Responsible for managing and training a team of 150+ employees, including setting goals and expectations,
monitoring performance, and providing feedback and coaching.

• Quality Control: Responsible for ensuring that all products meet the company's quality standards and that all orders are accurately
fulfilled and delivered to customers on time.

• Customer Service: Responsible for managing customer service

operations, including responding to customer inquiries and concerns, addressing complaints, and maintaining high levels of customer satisfaction.

• Logistics Management: Responsible for managing the logistics and supply chain operations of the hub, including working with carriers,managing shipping schedules, and optimizing shipping costs.

• Health and Safety: Responsible for ensuring that the hub operates in compliance with all health and safety regulations, and that all employees follow proper safety procedures.

• Budget Management: Responsible for managing the hub's budget, including tracking expenses, forecasting future costs, and identifying opportunities to reduce costs and improve efficiency.

• Strategy Management: Responsible for planning the strategy to

Increase the Topline and contributing positive bottom line along with maintaining Top position in LMD Metrics & NPS Scoring.

• Audit Management: Responsible to ensure that Store is in green

zone in a monthly audit.

• Implement of new process given by Process team as per them

deadline

• Negotiated contracts with suppliers to establish quality, cost and

delivery requirements.

• Controlled expenditures by championing efficient use of resources.
• Managed supply chain staff hiring, onboarding, training and

appraisals.

• Directed daily operations to achieve maximum efficiency and

productivity.

• Formulated operational and administrative procedures to streamline processes.

• Implemented product storage and flow strategies for minimal delays in fulfilling demand.

• Met supply requirements by strengthening inventory systems.
• Created and managed budgets for improved cost control.
• Reordered and restocked at optimal times using data to record

movement of goods.

• Collaborated with other managers and supervisors and kept informed of changes affecting service operations.

• Inventory Management: Responsible for managing and maintaining accurate inventory levels, including tracking inventory movements,monitoring stock levels, and managing stock replenishment processes.

• Stock Control: Responsible for ensuring that all stock movements are properly recorded and that all stock discrepancies are investigated and resolved.

• Supplier Management: Responsible for managing relationships with suppliers, including monitoring supplier performance, negotiating contracts, and ensuring timely deliveries.

• Team Management: Responsible for managing a team of stock

control staff, including setting goals and expectations, monitoring
performance, and providing feedback and coaching.

• Reporting: Responsible for preparing regular inventory reports,

including stock levels, stock movements, and stock discrepancies,
and communicating this information to other members of the
management team.

• Systems Management: Responsible for managing the store's

inventory management systems, ensuring that they are up-to-date
and accurate, and troubleshooting any issues that arise.

• Health and Safety: Responsible for ensuring that stock control

processes are conducted in compliance with all health and safety
regulations, and that all employees follow proper safety procedures.

• Grievance Management: Responsible for the disciplinary &

grievance procedures.

• MIS Management: Furnishing MIS Report & Shrinkage details.
• Inventory Management: Expiry Control-First use material on FEFO Basis in case of any Multiple SKU & RTC Stock Clarence and
sharing Daily near Expiry report to Management with Physical Stock.

• Inward Management: Productivity Control-Inward & Outward Truck TAT, Put way/Segregation/Picking /Unloading of All reported Vehicle

• Goods Management: Store Complaint and Issue resolve-

(FEFO/Short/Excess/Missed/Delay & Damaged).

• Daily Issue of Goods to Production and Dispatch.
• Using SAP (MM Module) For GRN, MIGO, and other warehouse

related T-Code.

Certifications & Achievements:

• NOTB- -2010:2015