Pravin Palve

1. Ensuring best service levels to customers in terms of:

• Fulfillment of orders, returns, grievances, settlements.
• Ensuring financial and operational controls in C&FA & Warehouse Management.
• Interfacing with all external agencies like Distributors, Transporters, FDA etc.
• Ensuring Compliance with Quality, Legal, Finance & Distribution SOP's in all C&FA assigned.
• Ensuring all C&FA give best service to internal and external customers

2. Operational efficiency

• Monitoring systems and procedures for efficient and effective functioning of C&FA
• Minimizing time to service Distributors and managing cost within budget
• Coordinate with demand planning team to ascertain right demand to minimize over or under stocking of goods at warehouse

3. Network Management

• Management of relationships with Distributors
• Setup mechanism to collect regular feedback from the Distributors to ensure continuous improvement
• Set up processes to ensure on-time closure of all customer grievances / complaints

4. Supply Chain Risks

• Compliances to all Statutory requirements related to Supply Chain viz. Drug License, FDA, GST No
• Compliance with company internal policies
• Handling of all internal and external audits & audit queries for logistics at HO & C&FA locations.

5. Infrastructure Management

• Ensuring adequate space, Cold Chain and availability of other necessary infrastructure at C&FA locations
• Ensuring adequate and competent manpower at C&FA. Negotiation for all expenses.

6. Training

• Ensuring C&FA & Warehouse staffs are trained on all company SOP's & Policies.

7. Others

• Generation of MIS reports on monthly basis.
• Submission of Form-V if price revision
• Preparation of monthly provision for department
• Preparation of yearly budget
• Preparation of yearly budget Vs actual expenditure

• Assisted in budget planning, forecasting, and monitoring expenses to ensure adherence to fiscal guidelines and goals.
• Enhanced financial reporting efficiency with thorough account reconciliations and analysis.
• Contributed to successful year-end audits through diligent documentation maintenance and collaborative communication with auditors.
• Reduced discrepancies in financial statements through meticulous data entry and record-keeping practices.
• Supported month-end closing process by preparing comprehensive journal entries and adjusting balances as necessary.
• Collaborated with team members to develop new internal control measures, increasing overall financial security.
• Prepared detailed financial reports for senior management review, highlighting key performance indicators and trends impacting business health.
• Ensured timely vendor payments by managing invoice processing and expense tracking systems.
• Provided valuable insights on cost reduction strategies, leading to increased profitability for organization.
• Trained new team members on accounting best practices, fostering culture of continuous learning within department.