Pravin Parmar
Senior IT Professional
Ahmedabad,GJ
Summary
Strategic and results-driven IT executive with a proven track record of leading enterprise-wide technology transformations across infrastructure, security, operations, and innovation. Adept at aligning IT strategy with business goals, driving digital modernization, and delivering scalable, secure solutions. Skilled in cloud migration, cybersecurity frameworks, IT governance, and cross-functional team leadership. Known for fostering transparent, agile cultures that accelerate growth and operational excellence. Seeking a Senior role with a forward-thinking organization committed to innovation and long-term impact.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Senior Manager ICT
Panamax Infotech Ltd
01.2024 - Current
- Strategic Leadership : Develop IT strategy aligned with business goals and future growth of an organization.
- Evaluate emerging technologies to enhance efficiency and innovation like Security tools, RMM tools, ACS etc.
- Collaborate with cross functional departments to ensure tech solutions meet organizational needs
- Operational Oversight Oversee IT infrastructure including hardware, software, and networks for end user & data center operations.
- Ensure cybersecurity protocols and data protection measures are in place by ensuring required tools are getting pushed automatically through Azure AD in each end point & servers .
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Team Management : Lead and mentor IT staff, fostering professional development.
- Developed 24*7 service desk to support global IT operations round the clock.
- Assign tasks and set priorities for daily operations
- Build a high-performing team through recruitment and training.
- Multiple projects delivered like O365 to Google migration, ACS installation & integration with HRIS , infra setup for CEO office, Smart surveillance system implementation at BAPL & BCPL.
- Digitization of BAPL & BCPL plant through real time monitoring and proactive projection of expected vs delivered production.
- Optimization of resources to Control budgets ensuring cost-effective solutions
- Monitor performance metrics and adjust strategies as needed to deliver best results.
- Vendor & Stakeholder Relations Negotiate with vendors for software, hardware, and services contract.
- Maintain relationships with external partners and consultants
- Risk & Compliance : Sprinto GRC tools is implemented to provide real time IT risks & noncompliance.
- ISO 27001:2013 to ISO 27001:2022 certification audit managed with zero noncompliance.
- Conducting regular audits and reviews of systems and processes.
- Provided strong leadership to enhance team productivity and morale.
- Implemented and developed operational standards, policies and procedures.
- Led cross-functional teams to achieve project milestones and deliver high-quality results.
- Consolidated vendors and renegotiated contracts to optimize costs.
Assistant General Manager - IT Infra, IT Security, IT Services, IT Operations
Cadila Pharmaceuticals Limited
09.2023 - 12.2023
- Taking care of overall IT Services , IT Operations, IT infrastructure & IT Security Management.
Program Lead
Wipro Ltd
04.2022 - 09.2023
- Managing overall program for the client (NSE) which includes IT Operations, IT Infrastructure, IT Security, IT End compute, DR Drills, Live migrations, Technology Expansions, Data center management, Resource planning, Resource selection, SLA & KPI Management, 24 *7 operations management for the overall Site.
- Responsible for managing SEBI regulatory Audits with customer.
- Implemented 24*7 NOC (Network Operations Center) at GIFT City premise.
- Successfully delivered external DC-DR Drill consecutively 3 times in a year without any hiccups or delay.
- Skilled at working independently and collaboratively in a team environment.
- Managed time efficiently in order to complete all tasks within deadlines.
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
Sr. Manager IT Infrastructure & IT Security
GTPP Ltd - Wagh Bakri Group of Companies
11.2021 - 04.2022
- Led strategic planning for IT infrastructure and security with short- and long-term roadmaps aligned to business goals
- Evaluated and implemented cloud technologies for critical applications; migrated legacy systems to cloud platforms
- Assessed and deployed Hyper-Converged Infrastructure (HCI) solutions
- Defined and executed IT audit scope with internal and external stakeholders
- Rolled out enterprise-wide IT security and infrastructure management tools across multiple locations
- Implemented centralized monitoring and management systems
- Conducted vulnerability assessments and led remediation initiatives
- Enforced IT security policies and managed awareness programs
- Performed risk assessments and preventive maintenance planning
- Oversaw Security Operations Center (SOC) setup and operational management
- Directed data center revamp and infrastructure restructuring projects
- Delivered IT infrastructure for new plant and office setups
- Managed IT systems for retail operations, including POS and backend integration
- Handled IT risk and incident management processes
- Supervised IT helpdesk and service desk operations
- Led cross-functional teams with a focus on performance and collaboration
- Managed IT budgets and optimized resource allocation
- Negotiated and maintained vendor relationships and service-level agreements
Site IT Lead - IT Infrastructure Lead
Sterlite Technologies Ltd . Vedanta Group of Companies
12.2018 - 11.2021
- Managing IT infrastructure, IT Audit, IT Compliance, Team Management, IT Services Management, IT End Compute & Service Desk management, IT Budget Management.
- Demonstrated respect, friendliness and willingness to help wherever needed.
IT Manager
CEPT University
09.2017 - 12.2018
- Performing IT management activities like design of IT policy, procurement & implementation of IT infrastructure
- Supervising procurement of IT hardware & software
- Monitoring CCTV surveillance system for the university
- Administering live data center with 26 physical servers & 44 VM Servers
- Coordinating with different departments to implement organization IT infrastructure
- Imparting training to team to fulfill organizational day-to-day IT requirements
- Created the database for the information of the students which automated the process and reduced the 50% of manual labor
- Resolved fiber connectivity between different offices to uniform the network connectivity
- Prepared disaster recovery plans for the network and security devices; interfaced with vendors for network and security products
- Reduced overall recovery time by automating and simplifying recovery processes from multiple single recovery exercises to fewer enterprise wide recovery exercises
- Introduced IT help desk management system with ticketing system for IT requests
- Credited for introducing cloud computing by hosting 13 new application servers on cloud
- Contributed in implementing: VOIP infrastructure from Traditional Telephone System, Cashless campus concept by introducing RFID Management System, Online Attendance System for employees to track accurate record of employee
- Key Result Areas
- Highlights
System Administrator
eClinicalWorks India Ltd
02.2011 - 08.2017
- Maintained 99.9% uptime for the live environment
- Provided IT support for more than: 80,000 Physicians & 472,000 medical professionals, 5000 servers (Physical & Virtual Servers) & 80,000 users
- Played a key role in maintaining total 14 Live Data Centers with 3 Mega Data Centers
System/Network Administrator
i-Engineering Software Pvt. Ltd
12.2009 - 02.2010
- Supervised maintenance of web / application Servers in the Enterprise Network.
- Designed & executed installation & configuration of LAN / WAN, governed by communication protocols
- Highlights
IT Trainer & B.D.O.
IIHT Computer Education (Franchise of Prakshal Infotech Pvt. Ltd.)
05.2007 - 11.2009
- Delivered hands-on training sessions on RHCE, MCSA, A+, N+ (CompTIA), and foundational CCNA topics
- Designed and facilitated curriculum for system administration, networking fundamentals, and IT security concepts
- Guided learners through practical labs and exam preparation strategies, enhancing certification success rates
MIS Executive
Henley Industries India Ltd
05.2006 - 01.2007
- MIS Executive with Database Support Engineer
Education
Bachelor of Engineering - Information Technology
Shree Sankalchand Patel College of Engineering
Visnagar, Gujarat01.2006
Diploma - Information Technology
B.S.Patel Polytechnic
Kherva, Gujarat01.2002
Skills
- Strategic leadership
- Technology alignment with business objectives
- Team leadership
- IT budget management
- IT infrastructure management
- ITIL framework management
- Risk mitigation compliance expertise
- Disaster recovery planning
- Audit and compliance management
- SLA compliance and ticket management
- Future-focused innovation
Personal Details
Languages Known: Gujarati, English and Hindi
English
Bilingual or Proficient (C2)
Hindi
Advanced (C1)
Gujarati
Bilingual or Proficient (C2)
Certification
ITIL V3 Certified.
MCP Certified
Solarwind Certified
Timeline
Senior Manager ICT
Panamax Infotech Ltd
01.2024 - Current
Assistant General Manager - IT Infra, IT Security, IT Services, IT Operations
Cadila Pharmaceuticals Limited
09.2023 - 12.2023
Program Lead
Wipro Ltd
04.2022 - 09.2023
Sr. Manager IT Infrastructure & IT Security
GTPP Ltd - Wagh Bakri Group of Companies
11.2021 - 04.2022
Site IT Lead - IT Infrastructure Lead
Sterlite Technologies Ltd . Vedanta Group of Companies
12.2018 - 11.2021
IT Manager
CEPT University
09.2017 - 12.2018
System Administrator
eClinicalWorks India Ltd
02.2011 - 08.2017
System/Network Administrator
i-Engineering Software Pvt. Ltd
12.2009 - 02.2010
IT Trainer & B.D.O.
IIHT Computer Education (Franchise of Prakshal Infotech Pvt. Ltd.)
05.2007 - 11.2009
MIS Executive
Henley Industries India Ltd
05.2006 - 01.2007
Diploma - Information Technology
B.S.Patel Polytechnic
Bachelor of Engineering - Information Technology
Shree Sankalchand Patel College of Engineering
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