Pravin Prabhakar Parab

To take up a challenging position in a role that complements my Automobile Service skills coupled with effective communication expertise to achieve overall growth at any level. To strive and achieve the highest levels of competence on the professional front to pursue a career growth with active co-operation from seniors, mentors, colleagues and family.

• Asst General Manager, Daily labor tracking, Looking for customer service how to implement company service & company growth, How to attract customers & how to satisfy them, Monthly load, labor target plan & Business plan, Monitor load with SMR and Body shop team, Monitor outstanding report weekly basis, Handling Critical customers Complaints, Query to maintaining the CEI (Customer Engagement Index) and CC/10k, Preparing Body shop presentation for Maruti & Internal workshop, Taking daily meeting with Body shop manager S.A, Sup and Tech for labor growth and Complaints discussion, Coordinate with Insurance Company for business and load growth, Daily audit Front Office & Floor shop from all sources, Handling all activity of Bodyshop Department and MSIL
• Sr. Manager, Coordinated with customers and insurance adjusters and developed business to maintain sales volume for work, Ensured optimal levels of customer satisfaction and maintained department profit, Supervised efficient working of all body shop employees and performed repair work and maintained quality standards for same, Maintained effective working relationships with customers and colleagues, Evaluated completion of vehicles coming to shop and monitored regular progress and suggested required safety procedures, Monitored all customer complaints and resolved it according to dealer guidelines
• Service Advisor, Assisted various departments in transferring vehicles to appropriate areas of work shop, Prepared all vehicles for repair such as washing vehicles and removing debris from it, Managed various hand tools for performing work appropriately, Inspected vehicle after painting and removed all making tape and cleaned vehicle prior to delivery
• Technician, Performed repairs on vehicles according to manufacturer standards, Reviewed all parts required for repair and maintained records of all parts ordered and received, Facilitated work and prepared all vehicles for body repair, Analyzed work and identified any problems in performing quality work, Ensured all work by wearing protective equipment and ensured safety regulations, Maintained compliance to all federal and local regulations and required body operations

• Date of Birth: 11/05/78
• Gender: Male
• Nationality: Indian
• Marital Status: Married

• Hands on experience in service and painting,managing working in a work shop environment
• Knowledge of service and body shop maintenance operations
• Immense ability to multitask and prioritize work
• Exceptional ability to work independently
• Skilled to manage work efficiently
• Proficient in managing all work professionally