Pravin Shinde
Santacruz
Summary
PowerProtect CyberSense Specialist at Dell with strong expertise in cyber recovery solutions and data security. Demonstrated success in leading implementations that enhance operational efficiency through automation. Proficient in cross-functional team leadership and risk management, achieving significant reductions in recovery time objectives and improvements in disaster recovery plans for enterprise clients.
Overview
22
22
years of professional experience
1
1
Certification
Work History
PowerProtect CyberSense Specialist
Dell
Mumbai
11.2024 - Current
- Company Overview: Client: National Stock Exchange (NSE).
- Installation, configuration, troubleshooting, and maintenance of Dell PowerProtect CyberSense.
- Data protection, disaster recovery, and automation using Dell PowerProtect Cyber Recovery.
- Risk assessment, data encryption, vulnerability management for data security.
- Incident detection, recovery process management, threat analysis in cybersecurity.
- Backup strategies, disaster recovery planning, failover testing.
- Leading implementations, training, and documentation in project management.
- Cross-functional teamwork with IT, security, and business teams.
- Led the implementation of Dell PowerProtect CyberSense for Large enterprise clients, ensuring the integration of machine learning and analytics to proactively detect and mitigate potential cyber threats.
- Configured and optimized Dell PowerProtect Cyber Recovery solutions, ensuring seamless recovery of critical data during simulated cyber incidents.
- Developed and executed disaster recovery plans for critical business applications, reducing recovery time objectives.
- Conducted regular testing and failover drills, enhancing the organization's cyber resilience.
- Provided technical expertise to internal teams, conducting knowledge transfer and training sessions on best practices for cyber recovery.
- Collaborated with cybersecurity teams to integrate PowerProtect CyberSense into existing threat detection and response frameworks.
- Client: National Stock Exchange (NSE).
Service Manager / Lead Consultant
ATOS
Pune
08.2012 - 10.2024
- Automate manual tasks to reduce toil and increase efficiency.
- Continuous improvement, ensure consistency and efficiency in operations through Automation.
- Bridges the gap between development (Dev) and operations (Ops) teams for operation reliability.
- Analyze incidents to understand what went wrong and how to prevent future occurrences.
- Identifying trends and areas for improvement.
- Fostering collaboration and ensuring alignment with project goals and timelines.
- Tracking key metrics and reporting on project status to senior management.
- Daily escalations and follow-ups for multiple teams. (15 Teams).
- Finding project related opportunities and follow up with customer on additional billing / revenue leakage.
- Service improvement meetings with multiple teams on weekly basis. (SIP)
- DvC (Demand Vs Capacity) preparation and ticket Top contributor follow-ups on monthly basis.
- Monthly billing processing to all different countries.
- P1/P2 bridge call / RCA calls / escalations calls / DSR Calls.
- Automations opportunities meetings on weekly basis.
- Daily SLA breached ticket analysis. Aged tickets follow-ups on daily basis. Ticket scrubbing.
- Volume collections on monthly basis. (15 Teams).
- Internal training / cross skill - platform training meeting on weekly basis.
- Hiring / Interview meetings on ad-hoc basis, onboarding / offboarding / ID creations on ad-hoc basis.
- Finding resource (internal / external) for project related activities to get additional revenue to account.
Storage Operation Specialist
EMC2
Hyderabad
12.2009 - 08.2012
- Company Overview: Client Name – JP Morgan Chase Bank.
- Worked on Storage and Backup Technologies.
- Client Name – JP Morgan Chase Bank.
Senior Specialist – System
HCL Comnet
Bangalore
07.2008 - 12.2009
- Company Overview: Client Name – Halifax Bank Of Scotland (HBOS).
- Worked on Storage & Backup Technologies.
- Client Name – Halifax Bank Of Scotland (HBOS).
Backup Administrator
Reliance Communication LTD
09.2007 - 07.2008
Assistant Manager
HDFC BANK LTD
01.2006 - 08.2007
- Worked as Technical Support.(IT)
Software Developer and Application Support
Hindustan Petroleum Corporation Ltd (HPCL)
12.2003 - 11.2004
Education
GNIIT -
NIIT Institute
01.2003
B.Sc - Electronics
01.2000
H.S.C - PCM Group
01.1997
S.S.C -
01.1995
Skills
- Automated backup and restore processes
- Cyber recovery solutions
- Data security and management
- Virtualization technologies
- Cloud computing (AWS, Azure)
- Infrastructure as code (Terraform)
- Storage area networks (SAN) and network-attached storage (NAS)
- Data protection administration
- Advanced Power BI modeling
- Data integration and transformation
- Linux fundamentals and shell scripting
- Incident, problem, change, and release management
- Service delivery and ITIL implementation
- Stakeholder and vendor management
- Contract and budget management
- Performance optimization strategies
- Risk and issue management
- Continuous service improvement initiatives
- Project portfolio management
- Cross-functional team leadership
Certification
- HashiCorp Certified: Terraform Associate
- Microsoft Azure Administrator
- EMC Cloud Architect, Virtualized Infrastructure Specialist
- EMC Symmetrix Solution Specialist for Storage Administrator
- EMC Data Domain Deduplication Administrator
- EMC VNX Solution Specialist
- ITIL Foundation Certificate
- Information Storage & Management (EMC Proven Professional)
- Symantec Netbackup 7.0 for Unix Administrator
- Symantec Netbackup Certified Specialist 6.5
- Veritas Netbackup Certified Specialist 5.1
Languages
- English
- Hindi
- Marathi
Disclaimer
I hereby declare that all the above furnished information are true and to the best of my knowledge.
Specialized Technical Skills
Automated Backup process, Automated Restore process, Automated Provision process, Automated Cyber Recovery process, Worked on DELL Power Protect Cyber Security, CyberSence, Index Engine, Familiar with Cohesity Data Security & Management on Integrating backup with multi-cloud environment, Having knowledge on Cohesity Helios, FortKnox, Security Central, Well versed with Virtualization domain (VmWare) and Hybrid Cloud Domain (Nutanix), Familiar with Public Cloud (AWS, Azure) and Automation Tool like Terraform, Well versed with the storage technology SAN/NAS on EMC and Hitachi Storages, Attended Netapp ONTAP Cluster Administration and Data Protection Administration, Accustomed with Advanced Power BI Data Models Reporting and Analysis Fundamentals, Familiar to Generative AI for Productivity and Creativity, Familiar with Data Mashup Using Power Query in Excel and Power BI, Having knowledge on Linux Fundamentals (Shell Scripting), VERITAS NetBackup 5.x to 10.x on various platforms (Sun Solaris, AIX, HP-UX and Windows), Attended training on Dell PowerProtect Cyber recovery, Ticketing tool experience Remedy & Service now (SNOW), Incident & Problem Management, Change Management, Release Management, Resource Allocation & Performance Optimization, Site Reliability Engineering (SRE), Disaster Recovery & Backup, Service Delivery Management, ITIL Implementation & service Level Agreement (SLA) Management, Team Leadership & Development, Stakeholder / Vendor & Contract Management Engagement, Process Optimization & Automation, Improvement & Quality Assurance, Client Relationship Management, Budget cost control Financial Management, Profit-Loss management, Resource Management, Risk & Issue Management, Continuous Service Improvement, Project Portfolio Management, Resource Management, Risk Management, Performance Monitoring, Communication and Reporting, Strategic Planning & Execution, Cross-Functional Team Leadership to increase operational efficiency and reduce operational cost
Personal Information
- Age: 46
- Passport Number: (provide if necessary)
- Date of Birth: 03/03/80
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Timeline
PowerProtect CyberSense Specialist
Dell
11.2024 - Current
Service Manager / Lead Consultant
ATOS
08.2012 - 10.2024
Storage Operation Specialist
EMC2
12.2009 - 08.2012
Senior Specialist – System
HCL Comnet
07.2008 - 12.2009
Backup Administrator
Reliance Communication LTD
09.2007 - 07.2008
Assistant Manager
HDFC BANK LTD
01.2006 - 08.2007
Software Developer and Application Support
Hindustan Petroleum Corporation Ltd (HPCL)
12.2003 - 11.2004
GNIIT -
NIIT Institute