Pravin S Sankangoudar
Lead - Finance and Administration Delivery
Bangalore,Karnataka
Summary
Results-driven finance and administration professional with over 10 years of experience in accounts payable, accounts receivable, order management, contracts management, invoicing, learning and development, and SLA management. Proven expertise in leading high-performance teams, driving process transitions, and optimizing operations using tools like SAP HANA, SAP Fiori, Oracle 11i, Power BI, and Salesforce. Adept at hiring, onboarding, and delivering measurable business outcomes in fast-paced environments.
Overview
11
11
years of professional experience
2013
2013
years of post-secondary education
5
5
Languages
Work History
Lead - Finance and Administration Delivery
IBM India Private Limited
01.2021 - Current
- Spearheaded end-to-end finance and administration for IKEA’s customer base, managing payment validations and corrections, achieving 98% accuracy in order processing.
- Led successful Phase 1 transition for IKEA’s IE region, streamlining order management processes and reducing processing time by 20%.
- Conducted User Acceptance Testing (UAT) for manual sales order creation and Power BI reports, ensuring 100% compliance with client requirements.
- Managed SAP HANA sales order workflows, performing corrections, creating purchase order IR/GR, invoices, and deliveries, improving order fulfillment efficiency by 15%.
- Oversaw hiring and onboarding of 10+ team members, reducing onboarding time by 25% through optimized training programs.
- Utilized IKEA legacy applications (iSell, iPay, SAMS, Centiro) to validate and process orders, ensuring seamless operations.
Revenue Operations Analyst
Micro Focus Software India Private Limited
Bangalore
10.2017 - 05.2020
- Managed global billing and revenue operations, including accounts receivable and contract renewals, processing 500+ orders monthly with a 24-hour TAT.
- Played a pivotal role in migrating customer contracts from Micro Focus to SUSE, automating the end-to-end process and reducing manual effort by 30%.
- Validated and processed customer purchase orders in Oracle, ensuring 100% accuracy in contract updates and renewals.
- Reviewed commercial agreements and sales orders, resolving discrepancies and improving renewal commission accuracy by 15%.
- Led data cleanup projects, enhancing data integrity for 10,000+ customer records.
HR Professional
Novo Nordisk India Pvt Ltd
03.2016 - 10.2017
- Administered learning and development programs for Denmark region, creating and scheduling 50+ courses annually via SuccessFactors (LearnIt).
- Coordinated logistics, including catering and instructor bookings through SAP E-Procure, ensuring seamless execution of training programs.
- Delivered super-user training for LearnIt to 20+ new joiners, improving system adoption by 40%.
- Generated evaluation reports and collaborated cross-functionally to enhance training program effectiveness by 25%.
Associate Process Operations Specialist
EMC Software Services Pvt Ltd
04.2014 - 03.2016
- Managed service contracts for major enterprise accounts, resolving complex contract issues for 50+ global clients.
- Acted as the single point of contact for Global Revenue Operations, Sales, and Finance teams, reducing order issue resolution time by 30%.
- Initiated customer renewal notifications 90 days in advance, improving renewal rates by 10%.
- Prepared audit reports and allocated tasks to ensure compliance with SLAs, achieving 95% quality and accuracy metrics.
Education
Master of Business Administration (MBA) - Marketing
KLS Institute of Management Education and Research
Bachelor of Business Administration (BBA) - Commerce
Jain College of Business Administration
Skills
- Invoice processing
- Accounts receivable oversight
- Order-to-Cash (O2C)
- Contracts Management
- Invoicing
- Revenue Operations
- Team Management
- Hiring & Onboarding
- Transition Management
- SLA Management
- SAP HANA
- SAP Fiori
- Oracle 11i
- Salesforce
- Citrix
- ServiceNow
- Power BI
- Cognos Reporting
- Microsoft Suite (Excel, PowerPoint, Word)
- SQL
- Process Training
- Auditing
- Business Operations
- User Acceptance Testing (UAT)
- Data Migration
- Automation
- Cross-Functional Collaboration
- Stakeholder Management
- Problem-Solving
- Strategic Planning
Personal Information
Date of Birth: 07/19/90
Disclaimer
I hereby declare that the above-furnished details are true and supported by proven records., Bangalore
Timeline
Lead - Finance and Administration Delivery
IBM India Private Limited
01.2021 - Current
Revenue Operations Analyst
Micro Focus Software India Private Limited
10.2017 - 05.2020
HR Professional
Novo Nordisk India Pvt Ltd
03.2016 - 10.2017
Associate Process Operations Specialist
EMC Software Services Pvt Ltd
04.2014 - 03.2016
Bachelor of Business Administration (BBA) - Commerce
Jain College of Business Administration
Master of Business Administration (MBA) - Marketing
KLS Institute of Management Education and Research
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