Summary
Overview
Work History
Education
Skills
Personal Information
Accomplishments
Affiliations
Career Aspiration
Timeline
Generic

Pravin Trimukhe

Mumbai

Summary

With over 10+ years of work experience. I am a highly motivated and result-driven professional with a diverse background and proven track record of success. My passion for this industry has driven me to continuously seek opportunities for growth and development, making me a versatile candidate for a wide range of job roles.

I have a track record of achievements, which I will replicate in this position. In my current role I was praised by my managers for continuously maintaining the regulatory files with zero extensions for 8 months and achieving the given targets to increase the overall revenue for the process.

I am known for my exceptional communication skills, both written and verbal, which enables me to collaborate effectively with cross-functional teams and convey complex ideas in a clear and concise manner. I thrive under pressure and am adept at prioritizing tasks to meet important deadlines.

Furthermore, my commitment to continuous improvement drives me to stay up-to-date with industry trends and emerging technologies. I am confident that my adaptability, teamwork and dedication make me a valuable asset to the organization.

Overview

13
13
years of professional experience

Work History

Process Manager (PM)

eClerx Services Ltd.
Mumbai
05.2020 - Current
  • Managing a team size of 20 KYC Analyst & APM's who work on performing end to end KYC for the client.
  • Responsibilities carried over from Associate Process manager (APM).
  • Managed projects from initiation through completion by setting goals, timelines, milestones.
  • Preparing weekly Deck and discussing it with the LOB on weekly call.
  • Resolved issues related to process management by coordinating with stakeholders across departments.
  • Implemented mailbox tracking activity to minimize escalation on missing out email from clients
  • Participating in weekly quality & calibration calls with client to understand expectations, provide feedback and resolve queries & escalations.
  • Led training sessions for staff members on new processes or updates to existing ones.
  • Maintained a comprehensive database of all process documentation, logs, and records.
  • Coordinated with RM's and Client to ensure timely delivery of documents needed for meeting regulatory deadlines.
  • Evaluated business operations compliance with regulatory and internal standards.
  • Facilitated communication between team members during project planning phases.
  • Identified opportunities for automation and implemented appropriate solutions.
  • Created detailed reports on process performance metrics, including cycle times and cost savings.
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.

Associate Process Manager (APM)

eClerx Services Ltd.
Mumbai
05.2020 - Current
  • Responsibilities carried over from Senior Analyst role.
  • People Management - Managing a team of 6 KYC Analysts.
  • SME - responsible for conducting training for new team members, tracking the progress and scaling them up to the quality analyst level.
  • Reporting - preparing and submitting daily production reports to senior management.
  • Preparing Monthly Business Reports and reporting to senior management and client.

Sr. Analyst

eClerx Services Ltd.
Mumbai
05.2020 - Current
  • Senior Analyst - Subject Matter Expert and Quality Analyst in Financial Services Domain, KYC department
  • Worked on client-based tools and validate the factors associated with determining the risk associated with Capital Markets customers.
  • Worked on Lexis Nexis tool.
  • Worked on end to end global KYC i.e. onboarding new customers, scheduled reviews, event-driven reviews and
    providing approval from AML perspective for utilizing any facilities.
  • Reporting - responsible for communicating the performance of the team to Senior Management.
  • SME - responsible for conducting training for new team members and scaling them up to 100 % production.

Sr. Associate

Accenture Pvt ltd.
Mumbai
05.2016 - 03.2020
  • Responsible to quality check the KYC check requests processed by the associates in the team
  • Worked on end-to-end global KYC i.e., onboarding new customers, scheduled reviews, event-driven reviews and providing approval from AML perspective for utilizing any facilities
  • Worked on different projects for client.
  • Worked on client-based tools and validate the factors associated with determining the risk associated with Capital Markets customers.
  • Preparing daily MIS and sending to the Managers

Associate

Willis Towers Watson
Mumbai
01.2013 - 08.2014
  • Worked in transition team
  • Data migrated from old to new system
  • Providing training to the new joiners on floor
  • Mailbox management.

Analyst

eClerx Services Ltd.
Mumbai
07.2011 - 09.2012
  • Maintaining website for special Customer for US Process
  • (Special Projects Team)
  • Special Customers were handled by our team whose monthly turnover was more than $25000
  • Preparing and maintaining weekly reports for Clients.

Education

Bachelor of Commerce -

University of Mumbai
Mumbai, India
01.2011

Skills

  • Documentation and Reporting
  • Task Delegation
  • Decision-Making
  • Time Management
  • Problem-Solving Abilities
  • Work Planning and Prioritization
  • Revenue Forecasting
  • Report Generation

Personal Information

Date of Birth: 07/28/1988

Location: Bhandup, Mumbai - 72

Languages: English, Marathi, Hindi.

Accomplishments

  • Have been Awarded Employee of the year for the year 2023 (Associate Process Manager category).
  • Meeting regulatory deadlines for 8 months consecutively.
  • Achieving monthly targets set by management to increase overall revenue for the process.
  • Received multiple spot awards and Appreciation from the Client and Management.

Affiliations

  • Actively participating corporate level Cricket tournaments.

Career Aspiration

Secure a responsible career opportunity in finance stream to fully utilize my training and skills, while making a significant contribution to the success of the Organization. 

Aiming to complete ACAMS certification which would help to improve my knowledge and benefit the Organization. 

Timeline

Associate Process Manager (APM)

eClerx Services Ltd.
05.2020 - Current

Sr. Analyst

eClerx Services Ltd.
05.2020 - Current

Process Manager (PM)

eClerx Services Ltd.
05.2020 - Current

Sr. Associate

Accenture Pvt ltd.
05.2016 - 03.2020

Associate

Willis Towers Watson
01.2013 - 08.2014

Analyst

eClerx Services Ltd.
07.2011 - 09.2012

Bachelor of Commerce -

University of Mumbai
Pravin Trimukhe