Seasoned Operations Manager with background in streamlining business processes to improve efficiency and profitability. Skilled at managing teams, reducing operational costs, and implementing strategic business plans. Strengths include leadership, problem-solving skills, and ability to make impactful decisions that drive company growth.
Overview
15
15
years of professional experience
Work History
Operations Manager
TIDC INDIA ( A unit of TUBE INVESTMENTS OF INDIA Limited)
Haridwar
07.2009 - Current
Monitored and improved efficiency of processes, team performance, and customer service.
Performed cost analysis for various projects to determine budget requirements.
Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
Analyzed data from daily reports to identify trends in production performance metrics.
Created detailed reports on the performance of individual departments within operations.
Coordinated with other departments including sales, marketing, finance, human resources. to ensure efficient operations.
Developed key performance indicators to measure effectiveness of operational processes.
Collaborated with management team on long-term strategic planning initiatives for the organization.
Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
Assessed employee development needs and provided feedback on their progress towards meeting goals.
Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
Built strong operational teams to meet process and production demands.
Measured and reviewed performance via KPIs and metrics.
Education
B.Tech - Mechanical Engineering
SASTRA UNIVERSITY
THANJAVUR
05-2009
Skills
Performance reporting
Workflow Optimization
Business Planning
Process Improvement
Data Analysis
Production
Labor Relations
Inventory Management
Troubleshooting and problem solving
Risk Management
Operational Efficiency
Process flows
Supply Chain Management
Negotiation
Cross-Functional Collaboration
Lean manufacturing and design
Strategic Planning
Timeline
Operations Manager
TIDC INDIA ( A unit of TUBE INVESTMENTS OF INDIA Limited)
07.2009 - Current
B.Tech - Mechanical Engineering
SASTRA UNIVERSITY
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