Pravinkumar S
Bangalore
Summary
- I do interested in Social Activities like Serving the Orphanage peoples & their requirements.
- My Hobbies would be Reading Health Awarness related topics on Social Media, Playing Video Games which improves my thinking capabilities, Gardening plants.
- I am certified on ITILV3, MCSA 2012 and woule be more interested to participate in Project Management PMP/Prince2 Certification.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Assistant Consultant
Tata Consultancy Services
10.2022 - Current
- M365 Tenant and Platform Administration including configuration and setup.
- Strong exposure on M365 fundamentals including License Management, User & Mailbox, MS teams, Onedrive for Business, Sharepoint Online administration, M365 productivity tools, ATP, Azure AD.
- Strong knowledge on PowerShell scripting for Tasks automation using various PS modules
- Hands-on knowledge on Azure AD, Azure AD connect for M365 modules.
- Experience in Azure and Microsoft 365 security and identity · Experience in Microsoft Defender for Office 365, Identity Protection, and Intune.
- Experience in AIP & DLP administration and support.
- Good understanding on Monitoring and reporting of Service Health & Message Center.
Senior System Engineer
Forcepoint Software India Pvt Limited
07.2019 - 09.2022
- Familiar with administering Office 365
Windows MS Server technologies and troubleshooting knowledge (all flavors). - Exposure to Active Directory, DNS, DHCP etc
Virtualization technologies VMware. - Server admin with patching and package deployment experience.
- Experience with enterprise backup solutions
Familiar with PowerShell or similar scripting language(s). - Experience with enterprise monitoring solutions.
- Able to quickly diagnose system problems and implement solutions to restore functionality.
- Understanding of services in scale in large networks.
Senior IT Administrator
Aptask India Pvt Limited (Client - Extreme Networks)
09.2018 - 06.2019
- Perform operational maintenance tasks (i.e., patch management, software upgrades, security monitoring, firmware upgrades, UPS monitoring).
- Manage Company technology partnerships in the areas of: equipment procurement/warranty/support, network security, phones/Internet, wireless service, copier (network side), licensing, security monitoring, back-up and user training.
- Manage user/workstation operational requirements.
- Maintain software licenses and company hardware inventory. Make recommendations on replacements.
- Provide desktop, network and server support.
- Provide application support, to include.
- Troubleshoot and resolve client network and workstation issues.
- Resolve day to day technical problems; coordinate and resolve end user support.
- Design and conduct training programs; providing references and support.
- Experience with core Microsoft Enterprise Products including; Server 2012 R2, Windows 7 & 10 Pro, SharePoint, Microsoft Office Professional 2016, Office 365.
- Detailed theoretical and practical knowledge of Domain Management; Group Policy, Active Directory, DNS, WDS, etc.
IT International Technician
Boeing India Pvt Limited
12.2016 - 08.2018
- Managing all Active Directory Objects such as Domain, User Accounts, Groups, OU's Computers, File and Print Services.
- Executed effective processes for service desk handling relating to AD incidents.
- Implemented procedures for support and maintenance of IT infrastructure projects.
- Provided call support to customers on a rotational basis.
- On-Boarding and Off-Boarding the mailboxes from Exchange Online Servers
- Setting up the ActiveSync for the mobile messaging services.
- Resolved tenancy technical issues and monitored Office 365 systems.
- Automated and executed Office 365 procedures utilizing Windows PowerShell.
Senior Operations Professional
IBM India Pvt Limited
02.2015 - 12.2016
- Created/modified user account, security groups, and distribution list to protect company proprietary information.
- Served as lead contact for Desk Side Support Technicians, to provide assistance when trouble-shooting desk side issues, including issues which could be server related.
- Performed management level auditing responsibilities, providing reporting capabilities for CIO level leadership.
- Demonstrated strong leadership skills in leading Consultants to perform many technical abilities and give technical advice for multiple clients.
- Utilized sync for Mobile functionality for users in Office 365 environment.
- Managed on premise servers, Public folder, mailbox account, providing access, resolving connectivity issue and server performance issue.
Technical Support Analyst
Thomson Reuters India Pvt Limited
10.2013 - 01.2015
- Managed User Accounts on Windows Platform (Creation, Deletion, Permissions, and VPN Access).
- Performed cross platform audits of Active Directory (AD) objects and user permissions.
- Developed organizational units in Active Directory (AD) and managed user security with group policies.
- Created and maintained email addresses and distribution lists in MS Exchange.
- Provided system administration via (Log Me In) for Exchange, SharePoint, OneDrive and skype for Business.
- Create user accounts, assign policy rights, create distribution list, maintain windows folder security, create group policy etc.
Graduate Engineer Trainee
Mikrosen Control Devices Pvt Limited
07.2011 - 07.2013
- Provided first call resolution in terms of technical support to resolve internet connectivity issues.
- Provide end-user technical support for hardware issues on standard equipment, in addition to determining network related issues during troubleshooting.
- Resolving internet browser Related Issues.
- Provide first level troubleshooting for Installation & un-installation of drivers, modems and USB ports & devices.
Education
Batchelor Of Engineering - Electronics Technology
K.S.Rangasamy College of Technology College
Thiruchengode04.2020
Skills
Primary Core Competencies :
- Exchange Server 2016 & O365 Cloud Administration (Exchange Online, Sharepoint Online, Teams, Onedrive, Intune, MDM
- Cisco Internal Ironport Gateway, Forcepoint Email Security Gateway, Slack, Totemo, Enterprise Vault, Veritas Merge1
- Active Directory & Azure AD Administration
- Vmware Administration
Secondary Core Competencies :
- Bigfix Patching, SolarWinds Monitoring, Commvault Backup, Pure Storage Solution, Servicenow, Incident/Change Management
Accomplishments
- I have received cash award on Boeing India Engineering & Technology Center Upgrade Project.
- I was awarded by IES team on Supporting new hire deployment activity,
Certification
- ITILV3
- MCSA 2012
- Sharepoint Online (In-Progress)
- PMP (In-Progress)
Timeline
Assistant Consultant
Tata Consultancy Services
10.2022 - Current
Senior System Engineer
Forcepoint Software India Pvt Limited
07.2019 - 09.2022
Senior IT Administrator
Aptask India Pvt Limited (Client - Extreme Networks)
09.2018 - 06.2019
IT International Technician
Boeing India Pvt Limited
12.2016 - 08.2018
Senior Operations Professional
IBM India Pvt Limited
02.2015 - 12.2016
Technical Support Analyst
Thomson Reuters India Pvt Limited
10.2013 - 01.2015
Graduate Engineer Trainee
Mikrosen Control Devices Pvt Limited
07.2011 - 07.2013
Batchelor Of Engineering - Electronics Technology
K.S.Rangasamy College of Technology College
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