Summary
Overview
Work History
Education
Skills
References
COMMUNICATION
LEADERSHIP
Timeline
Generic

PRAVIN KUMAR TIWARI

Human Ressource
Ghaziabad

Summary

Dynamic individual with hands-on experience in HR Operations and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Overview

6
6
years of professional experience
3
3
Languages

Work History

Total Rewards Specialist

Accenture Solutions Private
01.2025 - Current
  • Analyzed workforce demographics data to identify trends impacting total rewards strategy, making adjustments as needed to maintain competitiveness in the market.
  • Ensured compliance with federal, state, and local regulations by staying current on employment laws and updating policies as necessary.
  • Implemented career development initiatives to support internal mobility and retention of high-performing talent.
  • Collaborated with HR and finance departments to ensure alignment of compensation strategies with organizational goals.
  • Managed key HR processes within the Workday, Darwin, and ServiceNow platforms, ensuring data integrity and system efficiency.
  • Supported the implementation and optimization of new HR platforms, collaborating with cross-functional teams to ensure smooth transitions, and user adoption.
  • Contributed to the development of new process documentation and standard operating procedures to enhance service delivery quality and consistency.
  • Addressed and resolved complex employee inquiries and escalations related to benefits, rewards, and HR policies.


HR operations Analyst

Wipro Limited
07.2023 - 05.2024
  • Partner with business leaders to develop and execute HR strategies that support organizational goals and drive business performance.
  • Developed comprehensive reports, presenting key findings and insights to inform strategic decision making.
  • Managed end to end Employee Data Entry, maintenance, and Auditing process in HRIS.
  • Co-ordinated leave of absence requests, Ensuring compliance with company policies and legal regulations.
  • Manage employee relations, addressing concerns and implementing solutions to improve employee satisfaction and retention.
  • Analyze HR metrics to provide insights and recommendations for improving HR processes and business outcomes.
  • Conducted workforce planning activities, analyzing staffing needs and assisting in recruitment efforts.

Business Coordinator

Tech Mahindra
12.2019 - 05.2023
  • Worked closely with new hires, answering questions and addressing various concerns during on-boarding process for the onsite location (Globally).
  • Coordinated pre-employment screenings, background checks, and documentation requirements to expedite hiring timelines and reduce potential delays in bringing talent onboard.
  • Led professional and thorough orientation sessions, introducing new hires to key company information.
  • Helped new hires complete and submit required paperwork, set up benefits accounts, and initiate direct deposits.
  • Created smooth on-boarding processes to help new hires adjust to company policies, procedures and processes.
  • Maintained up-to-date knowledge of industry trends and developments in talent acquisition and employee development to inform best practices in on-boarding.
  • Assessed on-boarding systems against company needs and made improvements at level of company, department and job type to align with needs.
  • Collaborated with cross-functional teams to ensure seamless integration of new staff into company culture and practices.
  • Coordinated implementation of people-related services, policies and programs through departmental staff.
  • Skilled at working independently and collaboratively in a team environment.

Customer Service Associate

Call2Connect India
07.2019 - 12.2019
  • Improved customer satisfaction by efficiently addressing and resolving inquiries, concerns, and complaints.
  • Listened to customers' questions and concerns to provide answers or responses.
  • Provided excellent customer service by efficiently resolving issues and responding to inquiries.
  • Managed high-stress situations effectively while maintaining a calm demeanor and providing empathetic support to customers facing challenges or frustration.
  • Provided personalized support to customers by understanding their unique needs and preferences.
  • Proactively identified potential issues by analyzing trends in customer feedback, leading to improvements in product offerings and user experience.

Education

Bachelor's of Commerce -

Siddhart University
Kapilvastu, Siddhart Nagar
01.2021

Skills

  • HR policies and procedures
  • On-boarding and Orientation
  • Employee Retention
  • Project Management
  • Employee On-boarding
  • Pre-Employment Screening
  • Benefits Administration
  • Exit Interviews
  • Customer Relations
  • Employee Relations
  • Background Checks
  • Employee Surveys
  • HRIS expertise
  • Healthcare benefits
  • Benefits administration
  • Total rewards communication
  • Flexible benefits

References

Available upon request.

COMMUNICATION

  • Skilled communicator adept at fostering transparent and effective dialogue across all levels of the organization. Proficient in verbal, written, and interpersonal communication, with a proven ability to convey complex information in a clear and concise manner.
  • 1. "Effectively communicate HR policies and procedures to employees at all levels."
  • 2. "Demonstrate strong verbal and written communication skills in addressing employee concerns and inquiries."
  • 3. "Utilize clear and concise communication to facilitate successful on-boarding processes for new hires."

LEADERSHIP

Skilled in team management, talent development, and change leadership. Demonstrated expertise in designing and implementing innovative HR solutions that align with organizational objectives and drive sustainable growth. Adept at cultivating strong relationships with stakeholders at all levels to facilitate collaboration and drive positive change. Known for visionary leadership, adept at navigating complex challenges and driving organizational success through effective people management strategies.

Timeline

Total Rewards Specialist

Accenture Solutions Private
01.2025 - Current

HR operations Analyst

Wipro Limited
07.2023 - 05.2024

Business Coordinator

Tech Mahindra
12.2019 - 05.2023

Customer Service Associate

Call2Connect India
07.2019 - 12.2019

Bachelor's of Commerce -

Siddhart University

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