PRAVISH VASUDEVAN

Work History

Senior Business Analyst

Param Info

Abu Dhabi, UAE

08.2024 - Current

Supported leadership team with reporting, analysis, and business presentations to inform divisional strategies.
Implemented Agile methodologies within project teams, increasing overall adaptability and responsiveness.
Enhanced stakeholder engagement through effective communication of complex data and insights.
Facilitated requirement gathering workshops, resulting in clear project objectives and deliverables.
Created Business Requirement Specification and wireframes for post the ideation and discovery phase.
Created detailed user stories for system enhancements, leading to improved functionality and user satisfaction.
Collaborated with cross-functional teams, ensuring a cohesive approach to business analysis.
Conducted gap analyses to identify discrepancies between current and desired states, leading to actionable recommendations.

Business Analyst

Sutrix Solutions Private Limited

Chennai, Tamil Nadu

06.2023 - 10.2024

Experienced in providing thorough business analysis from client RFP and BRD, offering comprehensive solutions.
Managed various software web and mobile application projects, demonstrating strong project management skills.
Collaborates with project manager to develop project plan, ensuring effective coordination and seamless execution.
Proficient in Agile Framework, possessing a strong understanding and practical experience in its application
Collaborates in refining epics, themes, and features into user stories for efficient completion within a sprint.
Created BRD, FRD, User Guide, and Release Notes for project development and implementation.
Proficient in Jira and Asana with hands-on experience.
Experience in Drupal and Starpi CMS with a solid foundation in web development and content management.
Experience in preparing change requests for software products, ensuring efficient and effective implementation.
Collaborated with clients to execute User Acceptance Testing (UAT) in a timely and efficient manner.

Business Analyst

MSC Technology (India) Private limited

Chennai

01.2022 - 04.2023

Providing Functional Business analysis and working in ad hoc projects to facilitate process improvements
Working knowledge of Scaled Agile Framework (SAFe)
Bench marking the functional process with stakeholders
Discusses with Product owner on future requirements for incremental product delivery
Assists with the elaboration of epics, themes and features into user stories that are small enough, or granular enough, to be achieved in a single sprint
Working knowledge in Azure devops
Creates Acceptance criteria in a way to ensure the increment to the product is fulfilled
Monitor Project process, and highlight risks.
Coordinates with UI/UX specialist to gather the prototype/ Mock-up as per the COP UI guidelines
Provide Scrum team to have better understanding of requirements through scrum ceremonies and get the efforts to achieve better velocity in the sprint
Experience in the TMS integration & Tracking environment globally
Conduct Sprint reviews to the Product owner and stakeholders
Conduct Sprint Retrospective facilitated by Scrum master and will gather incremental feedback for the future sprints
Conduct UAT Campaign by preparing the UAT test cases, Functional release notes to the end users
Performs Functional end to end testing on every release
Conduct training to end users on product delivery

Analyst

C.H.Robinson Worldwide Freight

Chennai

04.2021 - 01.2022

Perform User acceptance testing based on the roles and functionalities ordered to our product increment.
Coordinate with the business stakeholders to provide the business requirements to the software service provider.
Worked on Agile scrum framework.
Ensures the acceptance criteria is met to fulfill the product increment
Provide Quality analysis and testing on the product increment and raise incident to the service provider to fix the bug related to the product.
Providing Quality analysis and working in ad hoc projects to facilitate process improvements.
Filing Import Security Filing (ISF – 10) for all the import shipments entering United states prior arrival.
Filing AMS on behalf of the SSL line for US import shipments.
Create booking with the Steam ship line Carrier for containers and space.
Creation and consolidation (LCL & FCL) of Shipments in Navisphere (dedicated in house tool).
Trend and track results and provide summations on risk and opportunities for improvement for operations management and quality program review.
Creation and maintenance of analytical tools to discover trends and track/analyze performance of operations and third-party service providers
Reproducing communication strategies to meet client's KPIs.

Senior Business process Associate

DHL Global Forwarding Freight

Chennai

10.2018 - 03.2021

Successfully promoted productivity and eliminated unnecessary delays but sorting cargo to be shipped correctly to target locations.
Successfully migrated CZ AFR for Czech Republic from Prague to DHL GSC MAA.
Worked tirelessly to resolve customers' problems to their satisfaction, which resulted in a loyal customer base and increased its positive reputation.
Responsible to take ownership of and professionally support customer escalations in conjunction with Product Manager, Account Management and/or Sales
Assisted and maintained service relations with clients and other offices.
Works closely with Trade Services and communicates any customs holds or delays promptly to Product Customer Service L.
Updated rates, created invoice, and distributed invoice.
Providing analysis and working in ad hoc projects to facilitate process improvements.
Trend and track results and provide summations on risk and opportunities for improvement for operations management and quality program review.
Meets with Team Leader regularly to assess department performance and to plan initiatives targeting improvement
Reproducing communication strategies to meet client's KPIs.
Determining shipping methods and prepared bills of lading, invoices, and other shipping documents.

Executive Ocean Freight

New Age Vanguard Logistics services

Chennai

08.2016 - 08.2018

Acted as a vital member of the operations team for the global distribution of products across EU/ ASPA & MEA countries.
Successfully consolidate Sea Exports for Vanguard Logistics Services, USA.
Promoted productivity and eliminated unnecessary delays but sorting cargo to be shipped correctly to target locations.
Provided excellent customer service to many shippers, consignees, and overseas agents via phone and email.
Produced documents such as certification of origins, and house and master bill of ladings.
Responsible to take ownership of and professionally support customer escalations in conjunction with Product Manager, Account Management and/or Sales
Works closely with Trade Services and communicates any customs holds or delays promptly to Product Customer Service
Prepared Bills of Lading as per customer instructions.
Consolidation of Sea Exports for Vanguard Logistics Services , USA

Junior Executive

Aiki Logistics Private Limited

Chennai

07.2015 - 07.2016

Successfully received enquiries from new customers and explained product and services rendered by the organization.
Negotiated with the shipping lines for economical and affordable rates.
Created booking and prepared the regulatory documents (Plant Quarantine certificate, Certificate of Origin)
Successfully applied for FORM 13 to the Shipping terminal to gate-in the containers in to
Liaised with the supervisors in stuffing and discharging of the cargo in the ICD / CFS.
Successfully maintained a 50k book of business while building my own account with clients.
Managed and maintained regular contact with existing clients to determine daily and weekly shipping needs.
Presented sales prospective clients and customers.
Negotiate freight wages and prices with clients and freight carriers
Provided responsive customer service and resolving customer issues quickly including invoices and account management.
Filing the Shipping bill Checklist in ICE GATE portal
Tracked containers from the respective shipping liner portals.

Summary

Overview

Work History

Senior Business Analyst

Business Analyst

Business Analyst

Analyst

Senior Business process Associate

Executive Ocean Freight

Junior Executive

Education

Master of Business Administration - International Transportation and Logistics Management

Applied Marine Information Technology and communications

Skills

Certification

Additional Information

Languages

Timeline

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