Co-founded and helped scale one of India's largest consumer internet platforms in the learning and career-upskilling category.
Scale & Business Impact
- Scaled Testbook to 40M+ users and 2.5M+ active paid subscribers over 10 years
- Helped scale the business to ~$30M+ ARR business and 15mn MAU
- Scaled platform infrastructure across 1000+ fragmented categories and 12+ languages
- Maintained 40+ NPS while scaling engagement, platform complexity, and distributed execution systems
- Built systems and workflows supporting 2,000+ contributors across content, teaching, design, translation, and review functions
Strategy, Product & Platform Leadership
- Identified long-tail search intent as a key acquisition lever, designed a very innovative idea that helped drive 60%+ organic acquisition
- Designed engagement systems around recurring user behavior, retention loops, and habit formation
- Built personalization and recommendation frameworks using behavioral analysis and user feedback loops
- Worked closely with product and engineering teams on discovery, interaction, and engagement challenges at scale
- Early adopter of AI-assisted workflows, reducing production costs by more than 80%
- Influenced monetization, GTM positioning, roadmap direction, and category expansion across multiple business lines
User Behavior, Experience & Retention
- Spent extensive time with users across Tier-2/3/4 markets to understand behavioral patterns, trust drivers, and adoption barriers
- Built feedback-led product improvements through direct interaction with users over multiple years
- Built instructor-facing feedback loops, giving real-time visibility into learner understanding and participation patterns
- Redesigned the live-class experience to improve moderation, participation, and engagement at scale
- Improved course completion rates from ~30% to ~70% by redesigning classroom interaction and participation systems
- Designed high-fidelity exam simulation experiences by closely replicating actual interfaces, workflows, and interaction patterns
Systems, Scale & Organizational Leverage
- Built a freelancer-led creation and review ecosystem that enabled expansion across 800+ fragmented categories with lean teams
- Designed review and quality systems that maintained high accuracy across large-scale distributed workflows
- Built remote execution systems supporting 300–400 daily live sessions across ~20 operating hours
- Created scalable Instructor and SME training frameworks that improved hiring velocity and remote onboarding quality
- Solved scale and coordination challenges across fragmented workflows, languages, and contributor networks
- Led cross-functional initiatives spanning product, growth, engagement, distributed systems, and business strategy
Key Initiatives
- Launched Testbook Current Affairs App, identifying a key user behavior and scaling it to 10M+ downloads, making it India's top-ranked education apps
- Built scalable discovery and information systems that became major organic acquisition and brand discovery channels
- Co-created Testbook SmartBooks in partnership with S. Chand, integrating data-driven insights into offline learning products
- Helped pioneer subscription-led learning models within the Indian education ecosystem
- Led high-scale initiatives for one of India's largest recruitment-driven user cohorts, driving significant platform adoption and category trust at scale
- Helped establish Testbook as a category leader in large-scale government exam preparation through product reliability, exam-quality replication, and high content trust