Summary
Overview
Work History
Education
Skills
Accomplishments
Learn new things.
Timeline
Generic

Prawal Ingale

data analyst
Pune,maharashtra

Summary

Experienced Senior Associate with analytical and flexible approach to solving problems. Decisive leader driven to optimize processes and streamline operations for team efficiency. Currently spearheading as Senior Associate (Portal Support Analyst Analytics) with Apex Fund Services LLP with experience of the IT industry across Identity and Access Management, MS- Excel, SAP ARIBA, SAP ERP, Vendor Master Data Management, IT-Support and Portal Support. A hard working & talented individual with sound knowledge of Identity and Access Management, Portal support, Remote Application, Application Software, Vendor Master Data Management, SAP ERP, SAP ARIBA. Seeking a challenging job that would synergize my skills and knowledge with the objectives of the organization. A responsible, reliable and committed worker gives my best both as a part of a team and working independently. Dedicated and focused individual, determined to add value to the organization I work for, through my exceptional knowledge and learning ability. Possess well developed communication skills with a reputation of unwavering accuracy, credibility and integrity.

Overview

8
8
years of professional experience

Work History

Senior Associate (Portal Support Analyst)

Apex Fund Services LLP
Pune
07.2021 - Current
  • Currently working as Data Analyst and working on Customer Satisfaction reporting.
  • Analyzed data and created reports for senior management.
  • Coordinated cross-functional teams in completing the reporting within the SLA.
  • Prepared presentations for internal review of CSAT score.
  • Reviewed customer feedback surveys to identify areas of improvement.
  • Working with Portal Support Team to handle various user access related queries related to portal.
  • Managing users access for Paxus and Apex Connect portal.
  • Providing support to users for any access related issues faced while using Paxus or Apex Connect portal.
  • Working on SOP updation and certification.

Senior Associate (Accountant)

Infosys BPM Ltd. (Client - ALLIANZ GLOBAL INVESTORS)
12.2019 - 07.2021
  • Worked as Accountant with SAP CONCUR and SAP Master Data Management Team and provided support to all Employees, Vendors and Contractor Staff by using SAP ARIBA and SAP ERP.
  • Creation, amendment and deletion of the new vendors, customers and GL's as per the request.
  • Worked with SAP ARIBA onboarding team and took part in UAT testing 4 time as the process upgradation and result analysis.
  • Deal with vendor account queries via telephone, email and resolve queries promptly.
  • Handling Audit & confirmation of vendors and customers.
  • Prepares reports and summarizes data as per requirement.
  • Payment Processing checks, wire transfers and ACH payments for EMEA, APAC & US Regions.
  • Customer creation and update.
  • Creation of GL, Cost Center & Cost element creation.
  • Ensured compliance with all applicable laws, regulations, policies and procedures relating to accounting operations.

Sr. Technical Process Executive

Infosys BPM Ltd. (Client - DEUTSCHE BANK)
07.2018 - 12.2019
  • Worked as Sr. Technical Process Executive with Global Infrastructure Delivery Team and providing support to all Employees and Vendor Contractor Staff.
  • Creating the application login ID for New joiner, amend the exist ID and delete the exist ID.
  • Performing UAT on applications before onboarding and providing inputs before technical sign off from BISO.
  • Working closely with the Security team for Remediation and Revalidation.
  • Responsible for Application Support from EUS perspective for All branch of Deutsche Bank within India.
  • JML (Joiners, Movers and Leavers) like Creating, Amending and Deleting User id's, Home Drives, User Profile, change of role groups, Extra access and permissions required.
  • Developed and maintained technical process documents, procedures and standards.
  • Point of contact of already on boarded applications for business from an ID Administration standpoint.

Network Engineer

Gazon Communication India Ltd.
08.2016 - 07.2018
  • Worked as Network Engineer and provided support to all network related issues to all the customers.
  • Worked with the NOC team on troubleshooting of all network related problems by taking remote access to the system.
  • Configuration related issues of Cisco switches and deploying new switches in the network after configuration.
  • Monitoring of company networks by using tools- OP manager, The Dude, CACTI.
  • Troubleshooting on network and connectivity related issues in minimum downtime.
  • Handle customer queries and provide on-call resolution.
  • Monitored network performance and troubleshooted any issues that arose.

Education

B.E (E&TC) -

North Maharashtra University
01.2018

12th -

HSC Board, Pune
01.2005

10th -

Bhopal Board
01.2003

Skills

  • Business Tools : MS Excel, MS Office, Adobe reader
  • Software Tools : SAP ERP, SAP ARIBA, SAP CONCUR
  • Process Improvement
  • Oral communication
  • Flexible Schedule
  • Mail handling
  • Teamwork and Collaboration
  • Strong Problem Solver

Accomplishments

  • Received Standing Ovation award for exceptional performance in May, 2024.
  • Received award in May, 2023.

Learn new things.

MS excel , data management

Timeline

Senior Associate (Portal Support Analyst)

Apex Fund Services LLP
07.2021 - Current

Senior Associate (Accountant)

Infosys BPM Ltd. (Client - ALLIANZ GLOBAL INVESTORS)
12.2019 - 07.2021

Sr. Technical Process Executive

Infosys BPM Ltd. (Client - DEUTSCHE BANK)
07.2018 - 12.2019

Network Engineer

Gazon Communication India Ltd.
08.2016 - 07.2018

B.E (E&TC) -

North Maharashtra University

12th -

HSC Board, Pune

10th -

Bhopal Board

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