Preetam Dutta

Dynamic professional with extensive experience in banking operations at HDFC Bank Ltd, excelling in financial risk analysis and regulatory compliance. Proven track record in managing teams and preventing fraud, leveraging strong data analysis skills to enhance operational efficiency.

• Microsoft Office Specialist (Excel), Microsoft
• Certificate in Advance Financial Accounting, Ramakrishna Mission Shilpamandira Computer Centre
• Certificate in Basic Financial Accounting, Ramakrishna Mission Shilpamandira Computer Centre
• Certificate in Computer Application, Ramakrishna Mission Shilpamandira Computer Centre

• Converted Gold loan related police complaints(PC) into First Information Report (FIR) by collaborating with law enforcement agencies, and leading to arrest of the perpetrator. Scored 100% strike rate on Arrest Parameter.
• Credit Intelligence & control excellence award received for the FY 2023-24, featured on top 5% best performer list.
• Appreciation for recovering 99% fraud amount for Gold Loan fraud case on 2023.
• Silver Star award received for the arrest as 100% conversion rate with regards - FIR to Arrest.
• Appreciation for Dukandar OD Investigation.
• PAN India top performer in terms of Smart EMI conversion for continuous 2 Years. 1 Core Smart EMI done for back to back 3 months, highest incentive earned from PAN India. Several other products like Jumbo Loan, Insta Loan, Limit enhancement also done on Credit Card. Similar performance was there like Smart EMI. Featured on top 5% best performer list.
• Recognition received as top performer with regards to Call etiquettes & call quality for maintaining 90% satisfaction score.