A Senior Leader with 25+ years of Experience in Cross Functional Collaboration - Procurement, Managed Services, Operations and It Infrastructure Management.
22+ years of experience in the IT Industry and 3+ years of experience in Payment Industry. Results-producing Management Professional Skills with experience steering and directing all aspects of operations and Managed Services. Excellent Vendor, Partner and OEM Relationship Management.
Experienced Senior Manager proficient in managing reporting, budgeting and compliance areas. Adept at updating and working with executive leadership. Bringing superior skills in planning, negotiation and complex problem-solving.
Overview
25
25
years of professional experience
Work History
Senior Manager – Procurement
Hitachi Payment Services Pvt. Ltd.
Mumbai
12.2020 - Current
Executive Profile
Managing Vendor Relations, Negotiations with vendors for IT, Digital, Connectivity, Telecom, Security, E-Surveillance
SLA Adherence & Quarterly Vendor reviews
Good at conflict management and relationship management both within the organization & with vendors
Data assessment / collation / analytics to carve our actual performance parameters
Excellent communication & negotiation skills
Ensure continuous improvement within procurement process.
KPI
Cost Savings - Minimum 10% savings on new buy and 5% savings on annual repeat buy.
Vendor Agreements
Managing Group level Contracts, sourcing & procurement of various goods and services.
Category Expertise: Strategic sourcing & procurement of Direct & Indirect Goods & Services, Project procurement, Infosec procurement, digital business procurement, IT Infrastructure and Data Center procurement (Hardware, Software, technology, Networking, Leasing, Licensing, and renewals), Professional services, Facility management, Annual rate contracts (ARC), Annual maintenance contracts (AMC).
Identifying opportunities in Reduction of operating cost of organization. Addressing all cash flow levers (cost, price, demand). Arriving to innovative ideas through different strategies.
Managing cash flow by creating the right credit strategy and managing payables. Annual budgeting, forecasting price and market.
Ensuring procurement activities comply with the company's compliance policies.
Ensuring the right balance in cost, delivery time and quality to meet the business demand on time.
Regular liaising between suppliers, manufacturers, and internal customers to quickly resolve any bottleneck issues.
Streamline procurement processes and implement automation tools, resulting significant reduction in cost, procurement cycle and improved operational efficiency. Monitor, understand, and call out performance gaps in sourcing and procurement operations.
Strategic and tactical Sourcing assignment for the team. Managing a team of 6 procurement and sourcing experts.
Selection and evaluation of new vendors / suppliers / contractors / OEMs.
Regular vendor performance reviews and rating vendors on metrics of cost, quality, and service parameters.
Senior Account Manager
EverestIMS Technologies Pvt. Ltd.
Mumbai
09.2018 - 01.2020
Sales in Enterprise and SMB segment for Everest IMS products
Network Management System (NMS), Service Manager (SM), Network Change & Configuration Management – (NCCM), Umbrella Network Monitoring System (UNMS)
Managing Channel Partners / System Integrators and generating leads from the Partner Ecosystem.
Regional Manager (West Region)
Technobind Solutions Pvt. Ltd.
Mumbai
06.2016 - 08.2018
Driving sales of Technobind’s solutions to enterprises in West Region
Engaging with channel partners and establish relationships
Managing Go-to-Market, Logistics, Sales Plan etc
For the West Region
Managing the Sales Team and ensuring their sales targets and KPIs are met.
Head – Projects & Technical Solutions
Comnet Solutions Pvt. Ltd.
01.2012 - 01.2016
End-To-End IT Infrastructure Project Management.
Customer / OEM relationship management.
Working closely with various OEMs for projects - HP / Dell / Cisco / Fortinet / Palo Alto / Microsoft / Adobe / Avaya / TATA Communications / Airtel.
Projects
Setup Of 250+ branches of Bharatiya Mahila Bank and Bandhan Bank
Data Center and 16 branches setup of Zoroastrian Co-Op Bank.
PAN India Wi-Fi Project For Aditya Birla Group
Head – Facility Management & Operations
Comnet Solutions Pvt. Ltd.
01.2004 - 01.2012
Managing a Team of over 300 IT Engineers for various customers PAN India.
Managing 45000+ IT Assets PAN India for customers like - Syntel, Atos, Sutherland Global, WNS.
Hiring, mentoring & nurturing good talent through planned learning & development initiatives, knowledge transfers and leading them from the front to deliver excellence, client experience and growth.
L2 Server & Storage Engineer
Comnet Solutions Pvt. Ltd.
01.2001 - 01.2004
HP / Dell Servers and Storage Installation
RAID / LUN Configurations
Server OS Installations and Policy deployments
Backup software & tape library installations
Desktops Engineer and Software Developer
Comnet Solutions Pvt. Ltd.
10.1998 - 01.2001
Education
Diploma in Electronics Engineering -
Mumbai University
01.1998
HSC -
01.1994
SSC -
01.1992
Skills
Strategic Sourcing: Purchase, Procurement, Sourcing Strategy, Supply Chain, Supplier Relationship Management (SRM), Value Analysis, Value Engineering, Project management
Category Specialization: Indirect Procurement, Project Procurement, OPEX, CAPEX, Professional services, IT Infrastructure, Infosec, Digital Banking, VSAT, AMC / Service contracts, HR / Admin / Manpower activities
Cost Management: Cost Reduction, Cost Negotiation, Total Cost of Ownership (TCO), Budgeting, Costing