Preetam Virkud

With a proven track record at Accenture, I excel in leading EBI Application Support Teams and driving significant enhancements in corporate and retail applications. My expertise in Business Objects and Informatica, combined with strong project leadership and mentoring abilities, ensures continual team growth and project success.

• 1, EBI App Management, Accenture, Best Buy, 10/06/09, Present, 10, Associate Manager, Manage EBI Application Support Team., Administrator activities for 50 Business Objects Production servers, 5 Micro Strategy servers., Providing support and performing enhancements on various Corporate and Retail Applications., Setting up universe restrictions as per the LDAP users created in CMC and giving them required accessible rights through CMC Admin., Help Business Users on various queries and tickets raised on different issues., Upgrading Business Objects version on our Servers from Business Objects XI R2 to Business Objects XI R3.1., Provide daily, weekly status to leadership team., Represent EBI, BOBJ in leadership meetings with Client., Estimate & plan hours for Work requests or RFCs., Plan, assign, track activities of team., Ensure that the team is compliant to standard policies and processes defined at Project and organization level., Ensure that team meets the SLAs & SLOs as defined., Plan trainings for team members., Mentor team members for their continual growth and in turn overall growth of an organization., Come up with standard procedures that can be used in the project and helpful for the team.
• 2, Distressed Asset, Accenture, Accenture – DW/BI Capability, 01/03/09, 03/06/09, 10, Module Lead, This project was an initiative from BI-DW Capability., This project involves Informatica, Business Objects Universe, Webi Reports, Xcelsius dashboards and 'Query as a webservice' tools., Leading BO Team., Worked on Business Objects (XIR2) and Xcelsius., Design tables structures., Testing of the dashboards., Co-ordinate with database modelling team to finalize the tables structures., Helped the team in resolving technical issues and coached them.
• 3, AMPS – Application Maintenance and Production Support, Accenture, AG Edwards, 01/09/07, 02/25/09, 25, Team Lead, Provide leadership support to a team of 7 individuals., Worked on Business Objects and Crystal reports., Provide daily, weekly status to leadership team., Represent BO/PS team in leadership meetings with Client., Plan, assign, track activities of team members., Ensure that the team is compliant to standard policies and processes defined at Project and organization level., Ensure that team meets the SLAs & SLOs as defined., Plan trainings for team members., Estimate & plan hours for CQs or small work requests., Mentor team members for their continual growth and in turn overall growth of an organization.
• 4, AIM – Application Information Migration, Accenture, AG Edwards, 03/14/07, 08/30/07, 60, Developer – Senior Software Engineer, Working on Business Object XIR2. (Web-I and Crystal Reports), Coordinating with user (on-shore Business Analyst) to collect the information for new requirements., Analyze the business requirements and prepare Technical Design documents based on it., Based on the analysis and requirements decide the technology for the reports either Web-I or Crystal reports., Create requirement tagging by using Rational Requisite pro., Maintain the documents by using version control application like Rational Clear Case., Raise Change Request Approval using applications like Rational Clear Quest., Unit test creation by using Rational Test Manager., Promote the reports from lower environment to higher environment., Create perl scripts using JCS to run Autosys scheduler., Initiate daily meetings and coordinate with the team across the location., Imparting training to new joiners.
• 5, MDWS, Maersk Line, Maersk Lines, 12/12/03, 02/28/07, 15, Developer, MDWS (Maersk Documentation Workflow System) is a universe, which provides summarized information of documentation activity completed across 7 GSC's (Global Service Centre) spread across 4 countries., Reporting tool provides on-demand reports to business users who use the information for process improvement, business planning, and taking key decisions., Coordinating with user to collect the information for new requirements., Analyze the business requirements and prepare documents based on it., Creating reports using Business Object functionalities like complex queries, drill down, cross tab., Created categories in Info view for KPI reports., Providing daily, weekly and monthly reports for the management., Scheduling the reports using Broadcast Agent Publisher., Part of the Management reporting team, which prepares management reports for the 7 GSC's and 17 Areas.

Title: Sr. Manager

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