Preetham Leo

• Have joined HSBC for UKCC Direct on 09/07/22 and have been a Top Performer with Role Model Behavior.
• Meeting all monthly parameters following core values of HSBC, also have 1+ years' experience in Customer Service Associate and Medical Billing with a track record of rendering customer friendly support in a high-pressure environment for customer needs.
• Armed with an unwavering commitment towards customer service, with an ability to cultivate productive relationships, resolve complex issues and earn customer loyalty.
• Proficient in deploying excellent communications and problem-solving skills for resolving conflicts. Demonstrated capability to spearhead and coordinate with cross-functional teams for boosting customer satisfaction levels and delivering compelling business value to clients.
• Knowledgeable and dedicated customer service professional with extensive experience in UKCC Direct.
• Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients.
• Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

• SSCC Spotlight Award ( New Starter)

I hereby declare the information furnished above is true to the best of my knowledge and belief.

Preeetham Leo