Summary
Overview
Work History
Education
Skills
Timeline
Generic

Preethi Devaraj

Chennai

Summary

Inside sales specialist with strength in negotiations and customer service. Excellent interpersonal and time management skills.

Overview

17
17
years of professional experience

Work History

Product Sales Manager

Klamp
Chennai
08.2023 - Current
  • Developed an Ideal Company Profile and curated a list of 1000+ target companies across the US regions.
  • Implemented Account-Based Sales Development strategies, utilizing Basho email drips, cold calls, and LinkedIn outreach to engage target accounts.
  • Conducted discovery qualification meetings and delivered brief demos to educate potential customers and identify opportunities.
  • Drove growth in designated territories through outbound approaches, engaging C-level decision-makers and influencers to uncover key priorities, budget allocations, and purchase timelines.
  • Collaborated with the Marketing Department to create content, including writing blogs and LinkedIn posts, to enhance brand visibility and attract prospects.
  • Maintained accurate records in the CRM system, regularly updating client information and managing sensitive data to build comprehensive client profiles.
  • Actively participated in online communities, engaging with peers, sharing insights, and providing value to drive traffic and interest back to the organization.

Inside Sales Representative (B2B US Market)

codemantra
Chennai
11.2022 - 08.2023
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Determined needs, delivered solutions, and overcame objections through consultative selling skills.
  • Deliver product demonstrations and presentations to prospective clients.
  • Prepared and submitted reports to keep management informed of sales activities and progress.
  • Used CRM software to maintain detailed contact logs and account records.
  • Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.

Student Success Specialist

Think and Learn Pvt Limited - Byjus
Chennai
09.2021 - 05.2022
  • Communicating with customers, making outbound calls to potential customers, and following upon leads.
  • Offered stability and positive reinforcement to build strong rapport and trust with students and parents.
  • Understanding customers' needs and identifying sales opportunities.
  • Monitored student academic progress, communicating with each student frequently and intervening to assist students experiencing difficulties.
  • Answering potential customers' questions and sending additional information per email.
  • Keeping up with product and service information and updates. Creating and maintaining a database of current and potential customers.
  • Explaining and demonstrating features of products and services. Staying informed about competing products and services. Closing sales and achieving sales targets.

English and Math Tutor

Freelancer
Chennai
07.2017 - 10.2019
  • Collaborated with students to complete homework assignments, identify lagging skills and correct weaknesses.
  • Planned lessons for allotted time to strengthen weak subjects and build skills.
  • Used personalized learning plans to guide students to deeper understanding of course material and learning styles.
  • Created study guides and plans for student exam preparation based on self-designed practice tests and school curricula.
  • Stressed importance of good study habits by encouraging students to create personalized study plans.

Technical Support Engineer

Thomson Reuters
BANGALORE
04.2009 - 12.2010
  • Engage in identification, analysis and resolution of problems Applying ITIL based framework required for Incident management, change management to deliver quality performance.
  • Create end-of-day reports and distribute to internal managers Co- ordinate/communicate with personnel/agencies as required and manage Crisis bridges in case of major incidents.
  • Preparation of TIR (Technical Incident reports) for P0 and P1 outages for final preparation of RCA (Root cause analysis) and SIP (Service Improvement Plan) report.
  • Convene urgent CAB or ECAB meetings for all urgent RFCs Adopt procedures for proper troubleshooting and to improve efficiency leading to delightful customer service.
  • On-call support for any WAN related issues in Thomson Reuters Supporting the 100+ sites for their WAN and LAN (few sites).
  • Building GRE/IPSEC tunnels for internal customers and external vendors.
  • Maintain detailed, concise, and timely follow up communication with customers.

Network Engineer

Microland Limited
BANGALORE
01.2007 - 04.2009
  • Provide high quality technical responses to agreed timeframes.
  • Coordinate with inter department teams to understand scope and technical requirements.
  • Participate in process improvement and internal quality review.
  • Communicate effectively across cross functional teams and work with geographically distributed teams building productive relationships internally and externally, fostering teamwork by keeping colleagues updated on activities.

Education

Bachelor of Engineering - Telecommunications

MVJ College of Engineering
Bengaluru
08-2006

Skills

  • Customer Engagement
  • Sales Pipeline Management
  • Sales Targeting
  • Account Management
  • Sales Presentations
  • Lead Identification and Generation
  • Teamwork and Collaboration
  • Relationship Building
  • Consultative Selling

Timeline

Product Sales Manager

Klamp
08.2023 - Current

Inside Sales Representative (B2B US Market)

codemantra
11.2022 - 08.2023

Student Success Specialist

Think and Learn Pvt Limited - Byjus
09.2021 - 05.2022

English and Math Tutor

Freelancer
07.2017 - 10.2019

Technical Support Engineer

Thomson Reuters
04.2009 - 12.2010

Network Engineer

Microland Limited
01.2007 - 04.2009

Bachelor of Engineering - Telecommunications

MVJ College of Engineering

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Preethi Devaraj