Preethi M
Chennai
Summary
Completed B.Tech., with good academic records. Experience in Customer support for E-Commerce operators and resolving the customer & client’s issues periodically and quickly with Excellent communication skills. Knowledge & Experience in MS-Office for more than two years. Recently trained in SAP S/4 Hana FICO – Basic Creation & Configuration of Company – Chart of Accounts – Vendor Master – Customer master – Master data synchronization - Period Closure – TDS – GST – Account Payable & Receivable process – Clearing Payment – Bank Account creation in SAP FIORI – BRS – Fixed Asset - Automatic posting of Discount allowed & received, Bank Charges, Automatic payment program, Recurring document. General ledger Accounting, Multi-currency Accounting etc., Looking for the opportunity with new responsibility in Banking service division & financial sector. Where I can showcase my knowledge for the growth of the company.
Overview
2
2
years of professional experience
Work History
SELLER SUPPORT ASSOCIATE
Sutherland Global Services Pvt Limited
Chennai
03.2023 - 07.2025
- Responding promptly and accurately to customer queries while ensuring
consistent operational support. - Implemented effective solutions to address recurring problems
- Helping out in End to end progress in registration
- Communicating: Demonstrate effective communication skills and
navigate Email and Calls communication channels - Maintaining performance metrics: Ensure performance metrics such as
quality, productivity, and attendance are acceptable. - Maintaining a professional demeanor: Maintain a positive and
professional demeanor while managing sensitive issues
Education
B.Tech. - Aeronautical Engineering
Hindustan University
Chennai01.2021
12th - Computer Science
Cluny Matriculation HSS
Salem01.2014
10th -
Cluny Matriculation HSS
Salem01.2012
Skills
- MS-Office – Word, Excel, PowerPoint & Outlook
- SAP S4H FICO – Basic Configuration – Company - Fiscal year - Chart of Accounts – ledger - Vendor configuration - Vendor with Business Partner - Master data synchronization BP to vendor - Customer configuration - Customer with Business Partner - Master data synchronization BP to Customer - Posting period - Accounting Principles with Target ledger groups - Document type – Tolerance
- SAP S4H FICO – TDS Configuration - Withholding tax – Withholding tax type - Keys & Codes – Recipient types – Formulas – Min/Max amounts
- SAP S4H FICO – GST Configuration – Calculation Procedure – Tax codes – Account key
- SAP S4H FICO - Cost center & Profit center Configuration – Controlling area – Standard Hierarchy – Category – Profit center group – Set control Parameter – maintain version – Automatic account assignments of elements
- SAP S4H FICO – BRS Configuration – Create a bank account in SAP FIORI – Manual bank statement – Posting keys and Rules, Variants
- SAP S4H FICO – Asset Configuration – Chart of depreciation – Account determination – Screen layout – Asset class – Accounts for automatic posting – Multi-level methods – depreciation key
- SAP S4H FICO – Recurring Documents, Multi-currency Accounting, Automatic Payment program
- SAP S4H FICO – Accounts payable & Account receivable process – End-User Level - Invoice Posting, Credit memo, reversals-single & mass reversals, payment, clearing, reset clearing items, block Asset Purchase, Depreciation Run, General ledger Accounting for Month end activity
- SAP S4H FICO – Manual accounts statements – Bank statement post processing - Acquisition from purchase – Depreciation run – Asset balance – General Posting – Ledger Group (0L)
Languages
Tamil - Speak Proficiency level – 80%, Hindi - Speak, Read & Write Proficiency level – 80%, English - Speak, Read & Write Proficiency level – 80%
Extracurricular Activities
District throwball player Athletics Classical Dancer
Personality skills
- Punctuality.
- Time Management.
- Communication.
- Decision-making.
- Adaptability.
- Learning New.
Disclaimer
I hereby declare that all the information given above is true and correct to the best of my knowledge. All the information shared in the resume is correct, and I take full responsibility for its correctness. I solemnly declare that the information in this resume is true to the best of my knowledge and belief. Yours Truly Preethi M Date: Place
Timeline
SELLER SUPPORT ASSOCIATE
Sutherland Global Services Pvt Limited
03.2023 - 07.2025
B.Tech. - Aeronautical Engineering
Hindustan University
12th - Computer Science
Cluny Matriculation HSS
10th -
Cluny Matriculation HSS