Preethi Mahesh
Bengaluru
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
4
4
years of professional experience
2
2
years of post-secondary education
Work History
Customer Support Representative
Concentrix(Adobe)
Banerghatta road,Bangalore
05.2025 - Current
- Utilized Customer feedback to improve personal performance and customer service quality.
- Provided customer support by answering inquiries regarding billing and resolving product features and service related issues and Retaining Customers.
- Provided personalized customer support by responding to inquiries promptly and accurately. Resolved customer inquiries in a timely manner.
Seller Support Agent
Startek Pt Ltd (Ageis),Experience: 2.5 Years
Kudlu gate, Bangalore
07.2022 - 12.2024
- Prompt and efficient service to Sellers through phone and email.
- Achieve and maintain predefined perf ormance metrics goals such as seller satisfaction, quality, productivity, first contact resolution, and attendance.
- Help the seller to create consignment for the fulfillment warehouse based on recommendation listing and take care of their inventories.
- Providing solutions to various problems of sellers by taking help of different internal tools.
Education
Commerce
Vijaya Pre-University College
06.2016 - 05.2018
Nightingale English High School
Devarachikkanahalli Bangalore, IndiaSkills
- Issue resolution
- Customer relationship management
- Service improvement
- Effective communication
- Problem solving
- Time management
- Strong empathy
- Feedback utilization
- Customer support
Languages
- Kannada
- English
- Hindi
- Tamil
- Telugu
Personal Information
- Mother name : Suganthi
- Father name: Mahesh
- Date of birth :25-05-2001
- Gender: Female
- Nationality: Indian
- Current address: Gangaparameshwari nagar, Vijaya bank layout, doctors layout kodichikkanahalli Bangalore-560076
.
I hereby declare that the information given above is true and to the best of my knowledge.
Thanks and Warm Regards,
Preethi M
Timeline
Customer Support Representative
Concentrix(Adobe)
05.2025 - Current
Seller Support Agent
Startek Pt Ltd (Ageis),Experience: 2.5 Years
07.2022 - 12.2024
Commerce
Vijaya Pre-University College
06.2016 - 05.2018
Nightingale English High School