Preethi P

Bengaluru

Summary

Automation and Infrastructure Engineer with deep experience in developing automation solutions for enterprise storage and IT infrastructure environments. Expertise in automating operational workflows, improving system reliability, and supporting high-availability platforms. Proven track record of reducing operational toil, optimizing capacity and demand management, and accelerating incident resolution through automation. Known for delivering cost-effective solutions, driving operational efficiency, and collaborating with engineering and operations teams to improve service reliability

Overview

years of professional experience

Certification

Work History

Senior Systems Operations Engineer

WellsFargo

04.2021 - 03.2026

Led automation initiatives across enterprise storage operations by identifying repetitive operational tasks and developing Python, Agentic AI and Ansible-based solutions, improving operational efficiency and significantly reducing manual intervention.
Designed and implemented automated incident remediation workflows using AIOPs by integrating storage alerts with event management and AIOps platforms, enabling faster root cause identification and reducing MTTR for high-frequency incidents.
Automated critical storage configuration management tasks, including SAN zoning updates on Brocade and Cisco switches, automated NFS export provisioning on NetApp ONTAP clusters, and automated ONTAP takeover, failback, and reboot operations, improving operational consistency and reducing configuration errors.
Built an internal operations automation toolkit enabling engineers to perform storage troubleshooting, provisioning, and system health checks through standardized automated workflows, improving team productivity.
Architected and delivered an automated NetApp ONTAP volume migration framework, eliminating manual migration tasks and saving 160+ operational hours annually while improving migration reliability.
Developed automated operational reporting pipelines and Grafana dashboards to provide real-time visibility into storage performance, capacity utilization, and system health metrics.
Implemented CI/CD pipelines for automation deployments, ensuring version control, automated testing, and reliable rollout of automation solutions across storage infrastructure

Storage Domain Engineer - HPC,

Intel Corporation

12.2016 - 03.2021

Designed and implemented automation solutions for NAS storage demand shaping, capacity management, and storage tier optimization improving storage utilization and efficiency.
Developed Python-based microservices to automate SAN and NAS storage administration tasks, enabling streamlined provisioning, maintenance, and operational workflows.
Built and validated AutoOps automation workflows for storage provisioning, stale data cleanup, and system upgrades, reducing manual intervention and improving operational consistency.
Deployed and maintained enterprise collaboration and productivity platforms including Microsoft SharePoint, Confluence, Jive, and Microsoft Office 365, ensuring reliable service availability and user support.
Improved system reliability and product performance by conducting failure analysis and implementing automated remediation solutions, reducing human error and enhancing operational stability

Team Lead

Cognizant Technology Solutions

12.2010 - 12.2016

End User computing operations lead, supporting enterprise application across the organization
Responsible for Incident , Problem, Change & Knowledge management
Led staff meetings to delegate tasks, assign workloads and communicate changing priorities.
Monitored team performance, providing suggestions for improvement and training programmes to increase team efficiency
Managed operations efficiently and effectively, verifying customers received exceptional service.
Provided Level 1 & Level 2 support for various products under IT Infrastructure domain including Application hosting and Desktop Engineering.

Education

Bachelor of Science in - Information Technology

Nehru College of Engineering & Technology

Coimbatore

05.2010

Skills

AI-Driven Automation & Agentic AI: LangChain, LangGraph, Retrieval-Augmented Generation (RAG), Python, FastAPI
Frontend: Nextjs, Reactjs, Typescript, Tailwind CSS, Framer Motion
Automation & Scripting: Python, Ansible Automation, Copilot Studio,PowerShell, Perl
Infrastructure as Code (IaC): Ansible, Terraform
AIOps & Event Management: BigPanda, Amelia, Ansible Automation, GitHub Copilot
Monitoring & Observability: BigPanda, Splunk, Grafana, New Relic

CI/CD & Version Control: GitHub, Jenkins
Storage Platforms & Networking: NetApp ONTAP, Oracle ZFS Storage Appliance, Dell EMC Storage, Pure Storage, Brocade SAN Switches, Cisco MDS Switches
DevOps & ITSM Tools: Jira, ServiceNow, Rally, BMC Remedy
Methodologies: SAFe, Agile
Collaboration Tools: Confluence, MS SharePoint, Slack, Jive

Accomplishments

Independently built a dynamic, interactive website for a startup, driving end-to-end development enabling seamless user experience and responsive design by leveraging AI-assisted workflows to accelerate delivery speed and efficiency
Reduced operational toil and improved efficiency across storage operations by designing and implementing automation for provisioning, configuration management, troubleshooting, and reporting workflows using Python and Ansible.
Improved service reliability and incident response by developing automated remediation integrated with event management and AIOps platforms, enabling faster root cause identification and reducing MTTR for recurring storage incidents.
Delivered significant operational savings and consistency by automating critical storage operations—including NetApp ONTAP volume migrations (saving 160+ hours annually), SAN zoning on Brocade/Cisco switches, NFS export provisioning, and ONTAP takeover/failback operations.