Preethi Ramesh
Chennai
Summary
Dynamic Senior Process Associate at Tata Consultancy Services Pvt Ltd, acknowledged for spearheading process automation initiatives and realizing 2 FTE savings. Proficient in SAP FICO modules and reconciliation management, demonstrating a solid history in audit coordination and performance monitoring. Skilled in addressing escalated issues, boosting customer satisfaction through impactful communication and strategic analysis.
Overview
7
7
years of professional experience
Work History
Senior Process Associate
Tata Consultancy Services Pvt Ltd
Chennai
05.2017 - 08.2024
- Served as SME for India proofing reconciliation, ensuring accuracy in production and quality checks.
- Managed reconciliation and substantiation for GLs pertaining to Assets, Liabilities, Investments, Insurance, and Card transactions.
- Utilized Erecon for GL proofing and FMS for month-end substantiation.
- Coordinated internal and external audits, resolving significant discrepancies with timely client communication.
- Trained new team members while contributing to process improvements.
- Achieved multiple Star Performer Awards for exceptional performance.
- Realized 2 FTE savings through successful automation initiatives.
- Closed over 1,200 dormant GLs, mitigating fraud risks.
- Generated weekly and monthly reports summarizing key performance indicators associated with customer service activities.
- Performed root cause analysis on identified issues impacting customer experience or process performance.
- Resolved escalated issues from customers in a timely manner while ensuring satisfaction with solutions provided.
- Monitored team performance and provided coaching when needed.
- Analyzed key performance indicators to identify effective strategies.
Education
MBA - Finance
Loyola College
ChennaiB.Com - Corporate Secretaryship
Thiruthangal Nadar College
ChennaiHigher Secondary -
CSI Bains Matriculation School
ChennaiSecondary School -
Saviour Matriculation School
ChennaiSkills
- SAP FICO modules: FI-GL, FI-AR, FI-AP, FI-AA, CO-CCA, CO-PCA
- Reconciliation management
- Audit coordination
- General ledger oversight
- Process automation
- Performance monitoring
- Lean Six Sigma
- Key performance indicators
- Metrics tracking
Training
SAP FICO Consultant Training, Pumo Technovation, Coimbatore, 01/01/25, Covered SAP modules: General Ledger (FI-GL), Accounts Payable (FI-AP), Accounts Receivable (FI-AR), Asset Accounting (FI-AA), Cost Center Accounting, Profit Center Accounting, Internal Orders, and Integration with MM & SD., Hands-on practice with real-time scenarios using SAP ECC/S4HANA system., Worked on configuration tasks including chart of accounts, account groups, number ranges, posting periods, and document types.
Languages
- English
- Tamil
- Telugu
Timeline
Senior Process Associate
Tata Consultancy Services Pvt Ltd
05.2017 - 08.2024
MBA - Finance
Loyola College
B.Com - Corporate Secretaryship
Thiruthangal Nadar College
Higher Secondary -
CSI Bains Matriculation School
Secondary School -
Saviour Matriculation School
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