PREETHI THIYAGARAJAN
Coimbatore
Summary
Executive leader with extensive experience in leveraging analytics and cost-benefit analysis to enhance corporate performance. Proven ability to engage staff and customers, strengthening corporate reputation. Skilled in identifying and nurturing team talent to drive organizational growth. Experienced mentor focused on bridging knowledge gaps and improving team performance.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Executive- CPO Core HR
Cognizant Technology Solutions Private limited
04.2017 - Current
- Working as Executive at Cognizant Technology Solutions Private Limited from April 2017 to date (around eight years).
- At Cognizant Technology Solutions, I’ve strategically managed cross-functional teams to sustain high levels of performance and output, consistently meeting SLAs and fostering a culture of compliance and excellence.
- Performed second-level quality audits of ICD, CPT, and HCPCS codes before client submission, ensuring accuracy, and providing actionable feedback to coders.
- Utilized Copilot prompting strategies to automate tasks, enhance communication clarity, and significantly reduce manual workload.
- Frequent scrum calls and cadence calls will be conducted with participants, as well as with leads, to share regular updates.
Senior Process Executive – Data
Cognizant Technology Solutions Private limited
04.2015 - 03.2017
- Worked as a Senior Process Executive – Data at Cognizant Technology Solutions Private Limited from April 2015 to March 2017 (around 2 years as a second-level reviewer on the Mitchel Project).
- Analyzed process efficiency and identified areas for improvement across multiple departments.
- Collaborated with coders through regular syncs to communicate client directives, and monitor programming milestones.
- Performed root cause analysis on identified defects, and implemented corrective actions promptly to minimize impact.
- Extremely knowledgeable and has good experience in ICD-10-CM, ICD-9-CM, evaluation management, and denial management.
Senior Medical Coder
Visionary RCM InfoTech Private limited
06.2012 - 02.2015
- Worked at Visionary RCM InfoTech Private Limited as a “Senior Medical Coder” from June 2012 to February 2015 (around 2 years and 9 months).
- Analyzing medical records of patients, coding appropriate procedures, and diagnosis codes.
- Collaborated with healthcare professionals to clarify documentation discrepancies.
- Trained junior coders on coding guidelines and best practices.
- Audited coded data for adherence to regulatory standards and protocols.
- Knowledge of Anatomy and Physiology, Advanced Medical Terminology. And very efficient in Microsoft Office software, including Word, Excel, and PowerPoint.
Education
M.Sc. - Bioinformatics
CMS College Of Commerce & Science (Autonomous), Affiliated to Bharathiar University
Coimbatore04.2012
B. Sc - Biotechnology
Bharathiar University
Coimbatore04.2010
Diploma - Medical Biotechnology
Dr. R.V Arts & Science College, Affiliated to Bharathiar University
Coimbatore04.2010
Diploma - Medical Lab Technician
Tamil Nadu Technical Training School & Paramedical Institute, affiliated to BHARAT SEVAK SAMAJ
04.2007
Skills
- Leadership and communication skills
- Performance analysis
- Project management
- Process improvement
- Team building
- Decision making
- Stakeholder management
Certification
- Completed the course 'Microsoft Copilot: AI in Excel, Word, PowerPoint, and more'
- Completed the course 'Certified Lean Six Sigma Green Belt Training (2022)'
- Completed the course 'Practical Time Management: Personal Productivity Tools'
- Completed the course 'Critical Thinking Strategies for Better Decisions'
- Completed the course 'Lean Project Management'
- Qualified as a Certified Professional Coder (CPC) from AAPC, extremely knowledgeable about medical coding guidelines and coding techniques (ICD-10, CPT-4, and HCPCS)
Affiliations
- Honored to receive an award for consistently maintaining flawless accuracy in the quality review of medical records
Accomplishments
Received the Q2 Prime Player award in 2023 for the excellent business impact brought by fulfilling open positions, improved productivity, and elevated confidence
Received the Rockie Rock Q3 2022 and LD Honors award for Q3'22 for excellent performance
Received Q3 2020 Prime Player Award for license administration and mailer processes
Received Team Award for Q2 2020 for license administration activities, and automated the Pluralsight allocation process
Developed a macro to send certification mailers for individual associates
Languages
Tamil
First Language
English
Proficient (C2)
C2
Hindi
Intermediate (B1)
B1
Timeline
Executive- CPO Core HR
Cognizant Technology Solutions Private limited
04.2017 - Current
Senior Process Executive – Data
Cognizant Technology Solutions Private limited
04.2015 - 03.2017
Senior Medical Coder
Visionary RCM InfoTech Private limited
06.2012 - 02.2015
M.Sc. - Bioinformatics
CMS College Of Commerce & Science (Autonomous), Affiliated to Bharathiar University
B. Sc - Biotechnology
Bharathiar University
Diploma - Medical Biotechnology
Dr. R.V Arts & Science College, Affiliated to Bharathiar University
Diploma - Medical Lab Technician
Tamil Nadu Technical Training School & Paramedical Institute, affiliated to BHARAT SEVAK SAMAJ
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