Dedicated RCM professional with hands-on experience in AR calling, denial management, and healthcare claim processes. Committed to improving reimbursement cycles through efficient communication and process accuracy.
Overview
3
3
years of professional experience
Work History
AR Caller
Acidus
Coimbatore
08.2025 - Current
Managed communication with clients regarding outstanding accounts and payment inquiries.
Use CPR Tool and Waystar for claim submission, tracking, and denial resolution
Analyze rejections, identify trends, and suggest corrective actions to minimize recurring denials
Perform insurance eligibility verification, benefit checks, and authorization requests
Maintain accurate records in the system and report account status updates regularly
AR Caller
RND Softech
Coimbatore
03.2024 - 04.2025
Specialized in DME/HME billing and claims processing
Used Brightree and IntegraQue for claim creation, submission, and status tracking
Performed denial analysis and followed up with insurance carriers for resolution and Verified insurance benefits and acquired time-sensitive authorizations
Communicated with patients for information required to process claims
Managed appeals and corrected claims for faster reimbursement
Submit claims and initiate appeals for denied/rejected cases and Review EOBs, post payments, and reconcile accounts
Process Consultant
SAGILITY
Coimbatore
02.2023 - 02.2024
Worked on backend processes for Aetna Healthcare Reimbursement
Verified data accuracy in claims prior to submission
Ensured timely resolution of pending claims and escalated complex cases
Education
B.com - Computer Application
Sri Ramakrishna College of Arts and Science
12th Standard -
PSGR Krishnammal Higher Secondary School for Girls
Skills
Excel
Typing - 52 wpm
Languages
English
Intermediate
B1
Tamil
Proficient
C2
Timeline
AR Caller
Acidus
08.2025 - Current
AR Caller
RND Softech
03.2024 - 04.2025
Process Consultant
SAGILITY
02.2023 - 02.2024
B.com - Computer Application
Sri Ramakrishna College of Arts and Science
12th Standard -
PSGR Krishnammal Higher Secondary School for Girls