Preethi.K Bhat
Retail Trainer
Bengaluru
Summary
Motivational Training Specialist excited to develop successful training plans that meet dynamic company and employee needs. Accustomed to collaborating with managers to hone in on unique requirements.
Overview
3
3
years of professional experience
4
4
Languages
Work History
Retail Trainer
Lenskart Solutions Private
Bengaluru, India
02.2022 - 01.2024
- Trained multi-level retail associates about product attributes and benefits for KA.
- Delivered Classroom training and On the job training for more than 1000 new hires.
- Contributed to the overall success of the retail organization by cultivating a highly skilled workforce capable of delivering exceptional customer experiences and driving sustainable revenue growth.
- Improved customer satisfaction ratings by consistently providing exceptional support to the retail team through ongoing coaching, mentoring and refreshers Training.
- Established and maintained quality and grooming control standards.
- Field training on behavior, customer experience, Low customer rating, monthly target, newly launched product training, SOP training, NPS training and low detractor training.
- Designed and delivered Mentor meet for OJT stores.
- Identified retail teams' specific training requirements and delivered tailored training programs to meet needs.
- Regular dip checks.
- Tech Interview for rehire cases.
- Developed engaging training materials, including presentations, job aids, and e-learning modules, to facilitate effective learning experiences for retail employees.
- Monthly and quarterly data creation to track the new hire performance and organizing training accordingly.
Sales Mentor
Whitehat Jr
Remote
09.2020 - 01.2022
- Training the new hire mentors
- Delivering 1on1 session
- Responsible for end to end course completion Journey.
- Coached National and international students.
Education
MBA - HR And Finance
Acharya Institute of Technology
Bengaluru, India 04.2001 -
Bachelor of Commerce - Accounting And Tax
Jain Group of Institutions
Bengaluru, India 04.2001 -
Skills
Documentation and Recordkeeping
Assignment Delegation
Analytical Skills
Multitasking Abilities
Relationship Building
Problem-Solving
Focus Group Coordination
Online training experience
Highly Active Listener
Accomplishments
Awarded Best Trainer - South
Awarded silent soldier - PAN IND
Timeline
Retail Trainer
Lenskart Solutions Private
02.2022 - 01.2024
Sales Mentor
Whitehat Jr
09.2020 - 01.2022
MBA - HR And Finance
Acharya Institute of Technology
04.2001 -
Bachelor of Commerce - Accounting And Tax
Jain Group of Institutions
04.2001 -