Preethi Rai
Development Manager
Bangalore
Summary
Experienced Development Manager prepared for this role with strong focus on team collaboration and achieving results. Known for reliability and flexibility in adapting to changing needs. Having a deep understanding of SAP Foundation topics, skilled in strategic planning and stakeholder communication with strong customer focus. Valued for leadership, problem-solving, and fostering growth within teams.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Dynamic individual with hands-on experience in [Area of expertise] and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
22
22
years of professional experience
4
4
years of post-secondary education
Work History
Development Manager
SAP Labs India
07.2018 - Current
- Managing a high performing cohesive team of 22 balancing engineering, sustenance and strategic projects
- Deliver on product commitments with high quality standards
- Augmented capacity deficit with contingent work force of 15 C-users from different vendors for various topics
- Coordinated resources efficiently during periods of high demand or limited availability, ensuring optimal allocation across competing priorities to meet critical deadlines
- Nurtured a culture of innovation within the team by encouraging experimentation with new technologies (more recently AI) resulting in eventual productization
- Mentored and coached team members grooming them to skilled professionals ready to take on the next challenges
- Facilitated knowledge sharing sessions among team members to capitalize on individual strengths whilst increasing collective knowledge
- Demonstrating trustful leadership as evidenced by consistently high NPS (>75, 3 times 100) and Leadership Trust Score of >92
- Driving people initiative within the unit (Women in Management (2019-2020), Speed Mentoring as part of D&I (2023), Private Cloud Leaders core team (2024))
- Aligned PCP goals with SAP’s objectives, effectively communicating strategic vision to the team for successful execution
Product Owner and Topic Lead
SAP Labs India
04.2014 - 06.2018
- As Product owner for Consent Management in Business Suite and S/4 HANA managed backlog prioritization, ensuring alignment with business goals and stakeholder expectations
- Collaborated with cross-functional teams to develop high-quality products
- As topic lead for foundation topics like BOPF Reusables, Suite Controls and Data Aging, ensured customer centric and high-quality solutions, de-escalation of customer issues, managing backlog, facilitating knowledge management within the team, planning and scheduling handovers of new topics
Developer and Topic Lead
SAP Labs India
11.2006 - 03.2014
- Worked on SAP CRM Hi-tech Channel Management and CRM Sales solutions wherein I delivered high quality support to customers by gaining deep product expertise and ensuring high quality of corrections and support
- As topic lead ensured customer centric and high-quality solutions, de-escalation of customer issues, facilitating knowledge management within the team, planning and scheduling handovers of new topics
Software Engineer
Tata Consultancy Services Limited
07.2003 - 10.2006
- Involved in requirement study, coding, preparing test plans, unit, functional and integration testing of eSeg (Web-based Life insurance policy administration system) for MetLife China
Education
Bachelor of Engineering (B.E.) - Electrical And Electronics
Sri Jayachamarajendra College of Engineering
Mysuru 07.1999 - 06.2003
Skills
Foundation topics
Teamwork and collaboration
Problem-solving abilities
Customer Focus
Excellent communication
Cloud Delivery
Coaching and mentoring
Additional Information
Represented SAP Labs in Grace Hopper Celebration held in Orlando, USA in October 2017. My topic – Maintenance: A key unit of a product company was amongst the 9 sessions selected worldwide from SAP. https://jam4.sapjam.com/blogs/show/WZLH5gu0HZG1v4JtjhIpox, Catalyst – 2020/2021, Catalyst – 2025-2027
Accomplishments
- Grace Hopper celebration
- Recognized as Catalyst – 2020/2021
- Recognized as Catalyst – 2025-2027
Timeline
Development Manager
SAP Labs India
07.2018 - Current
Product Owner and Topic Lead
SAP Labs India
04.2014 - 06.2018
Developer and Topic Lead
SAP Labs India
11.2006 - 03.2014
Software Engineer
Tata Consultancy Services Limited
07.2003 - 10.2006
Bachelor of Engineering (B.E.) - Electrical And Electronics
Sri Jayachamarajendra College of Engineering
07.1999 - 06.2003
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