PREETHY VILLURI
HR Manager & Operations
Hyderabad,TG
Summary
Over 12 years of cross-functional experience in HR Shared Services, HR Operations, and People Management with different industries. A quick and very agile learner, easily adaptable to changes in professional and social environments. Strong believer in teamwork and trust to be a Valuable Team Player and a Leader. Creativity, Presentation Skills, Commitment, Result-oriented, Clear and Transparent Communication are my strong skills at work.
Work History
Manager HR & Operations
Infopeople Corporation
09.2021 - Current
- Role: HR & Offshore Operations: I oversee the smooth execution of HR services within the company. I cater to 80% of the Talent hiring function, with 20% of Operations
- Talent Acquisition: While closing, working with the department leaders to identify workforce gaps, define ideal candidate profiles, and build hiring timelines, also determining competitive compensation benchmarks and recruiting budgets.
- Process Management: Establishing and streamlining HR processes and standardising HR services and policies across different departments to ensure compliance and uniformity.
- Service Delivery: Managing day-to-day HR operations, including recruitment, hire to retire, employee lifecycle management, benefits administration, employee records, and payroll processing.
- Team Management: Managing a team of 30 in HR shared services, ensuring they are well-trained and motivated to perform their tasks effectively. Regularly assess the team's performance and provide guidance, coaching, and feedback to support continuous improvement.
- Employee Experience & Support: Act as a point of contact to troubleshoot and resolve employee queries and grievances regarding HR policies, processes, and systems by ensuring a high level of satisfaction.
- Compliance and Reporting: Regular HR metrics and data analysis to leadership, assisting with decision-making and improving HR service delivery.
- Technology Management: Manage HR systems (HRIS) to ensure smooth functioning, data accuracy, and ease of use. Lead initiatives to integrate new tools or software.
- Vendor Management: Manage relationships with third-party vendors for services such as benefits administration, recruitment, and payroll. Oversee contracts, ensure performance metrics are met, and manage service-level agreements (SLAs).
- Continuous Process Improvement: Regularly assess HR processes, identifying areas for improvement, and working to implement best practices to enhance the overall efficiency of HR services.
- Feedback Loops: Collect feedback from employees and managers on HR services, using it to drive improvements and adjustments.
SAP SuccessFactors – Employee Central Module
04.2021 - 08.2021
Brillant Edventure Pvt Ltd
07.2020 - 01.2021
- This is an Education Application. Was a voice coach for secondary and higher secondary school students in Physics, Chemistry, and Biology at a Tamil Nadu State Government-affiliated School. It was a digital and E-Learning application software. (Like BYJU Edu App)
HR Manager - Direct reporting to the CEO
Clearsynth Labs Ltd, Mumbai
03.2016 - 04.2018
- Role: Managed 3 Offices- Mumbai, Hyderabad & Canada
- Hiring: Planned for workforce requirements and partnered with the Talent Acquisition Team to hire the right prospects and analysed metrics that measured the success of staffing efforts.
- HR Operations: Provided services to business operations, including administrative services. SOPs were reconstructed in accordance with the job roles. Policies and procedures were structured.
- Performance Management: The annual employee job performance evaluations are conducted through the performance management system. This included the annual goal-setting process, the annual evaluation process, and periodic feedback sessions that strive to raise the performance bar. Guide, support, orient, and train employees and managers through the entire Employee life cycle
- Employee Engagement: Planned for Employee Satisfaction Surveys, encouraged maximum participation, helped to analyse and explain results, and facilitated action planning exercises, followed thoroughly on action plans to increase scores on all dimensions of the survey. Promoted positive employee relations and employee engagement. Monitored, measured, and reported on HR issues, opportunities, and development plans
- Time Management: Customised the work schedules of the employees and created recurring work schedules to ensure they comply with the labor laws and internal practices
- Leave Management: Managed employee absenteeism and attendance for the periodic generation of the payroll
- Exit Formalities: Conducted exit interviews and counselled them, and worked on the retention methods.
- Communication Process: Assured two-way communication processes between employees and management, through skip levels, Business group meetings, and One on One’s.
USHR Executive /US Immigrations
ERP Analysts, Inc., Hyderabad
04.2012 - 10.2013
- Role: Individual Contributor Role – Direct reporting to the Director
- Initiate the visa process by collecting and ascertaining the relevance of data of each candidate before submitting to attorneys and subsequently to USCIS.
- Updates on immigration legislation and policy changes for the region of responsibility.
- Providing approvals on invoices of attorneys for advisory services taken on immigration & visa processes.
- Conducting the visa stamping and Travel briefing sessions, ensuring complete documentation and preparedness of associates for the interview at the Consulates
- Preparing the support letters for USA and NON-USA visa stamping and travelling to the on-site
- Prepare MIS reports, update and maintain the Immigration database
- Validate the correctness of all documents before sending them to the U.S attorney to file the petition.
- Communicate with applicants and their managers regarding the immigration status.
- Research on changes in immigration & non-immigration laws and communicate any such changes to the management.
- Collaborate with employees and the US team related to immigration and deployment issues
- Initiate LCA’s (H1B) and post with the Labor Office websites of the U.S
- Regular tracking of case status (USCIS Database) and interactions with US Immigration attorneys on a case-by-case basis.
- Other initiatives include:
- Led a team of 10 HR professionals managing end-to-end HR operations for 500+ employees across 3 regions at Clearsynth Labs.
- SAP Implementation was done to manage Employee Data and Talent Pool
- Developed and implemented HR policies and procedures, reducing compliance risks by 40%
- Spearheaded performance review cycles and implemented a feedback loop that improved employee engagement scores by 30%"
- Streamlined onboarding process, reducing time-to-productivity by 25%
US HR Analyst
Deloitte Support Services India Pvt Ltd (Hyderabad)
09.2008 - 08.2010
- Role – US HR Generalist & Resource Management. Handled the Minneapolis Region in the US, which includes Talent Delivery, Learning & Development, Talent Specialties, Rewards and Recognition
Technical Recruiter
Teamlease Services Pvt. Ltd, Hyderabad
05.2006 - 06.2008
- Worked on a gamut of technologies and profiles across all levels
- Managed Accounts for: CTS, Microsoft, GENPACT, Cordys, IBM, IBM - ISL, TNS, HSBC - HTPL,HSBC - GLT, Pega Systems
HR Operations Trainee
H.S.B.C. Operations and Processing Enterprises (Chennai)
01.2006 - 06.2006
Education
M.B.A. - Human Resources and Marketing
01.2006
B.Sc. - Bio-Chemistry, Chemistry & Computers
01.2004
Diploma - System Management
01.2002
Skills
Proficient in managing transitions
Accomplishments
- Worked on a Rewards and Recognition project and have bagged the Applause Award
- Deloitte Communication Team - Member of the Talent Delivery Newsletter editorial team.
Timeline
Manager HR & Operations - Infopeople Corporation
09.2021 - Current
- SAP SuccessFactors – Employee Central Module
04.2021 - 08.2021
- Brillant Edventure Pvt Ltd
07.2020 - 01.2021
HR Manager - Direct reporting to the CEO - Clearsynth Labs Ltd, Mumbai
03.2016 - 04.2018
USHR Executive /US Immigrations - ERP Analysts, Inc., Hyderabad
04.2012 - 10.2013
US HR Analyst - Deloitte Support Services India Pvt Ltd (Hyderabad)
09.2008 - 08.2010
Technical Recruiter - Teamlease Services Pvt. Ltd, Hyderabad
05.2006 - 06.2008
HR Operations Trainee - H.S.B.C. Operations and Processing Enterprises (Chennai)
01.2006 - 06.2006
St. Francis College for Women - B.Sc., Bio-Chemistry, Chemistry & Computers
Aptech - Diploma, System Management
Anna University Affiliated College - M.B.A., Human Resources and Marketing