Preeti Agrawat

o Working as Associate Professor in the Department of Management Studies, Welcomgroup Graduate School of Hotel Administration, Manipal Academy of Higher Education, Manipal, Karnataka.

o Coordinator – Internal Quality Assurance Cell responsible for effective functioning to achieve academic goals with quality.

o Responsible for conducting pre-placement sessions for the students of Masters in Hotel Administration, conducting sessions and psychometric analysis.

o Supervised various UG Projects and PG Dissertations.

Key Responsibility-

Head of Department

• · Convener, Board of Studies, Department of Public Administration, IIS (deemed to be University), Jaipur.
• · Member, Board of Studies, Training & Development Department, IIS (deemed to be University), Jaipur.
• · Member, Editorial Board, Journal of Social Sciences, IIS University.
• · Member of Gender Champion's Club, IIS (deemed to be University), Jaipur.
• · Guided student's project (approx. 150 students) on contemporary issues related to Governance and Policies in government agencies, International Agencies, Women and Gender Issue, Analysis of Government Policies, Development Administration, etc. as a part of their learning curricula.

• Acted as Brand Custodian , managing Guest Satisfaction Index (GSI) systems and leading brand acculturation sessions.
• Led Training Need Identification (TNI) , performance gap analysis , and development of the Annual Training Calendar .
• Designed and delivered weekly learning programs , including guest-led sessions and soft skills modules.
• Oversaw performance evaluation of industrial and job trainees, including monitoring through mystery audits and quality checks .
• Coordinated with external training providers, ensuring compliance with training standards , and drove employee engagement initiatives to enhance workplace culture.

Achievements :

• Designed and developed On Job Training Manual for each job position for Four Points by Sheraton, Jaipur (successfully implemented in all the hotels managed by JHM Interstate pan India)

• Spearhead rolling out Training Need Analysis(GSI, TNI Associate Questionnaire, performance review and performance counseling)

• Led manpower planning, recruitment, onboarding, and performance management processes.
• Managed HRIS updates, statutory compliance, payroll, and grievance redressal to ensure smooth HR operations.
• Designed and implemented training calendars , monitored training effectiveness , and conducted training audits .
• Initiated employee engagement programs and contributed to CSR activities .
• Oversaw timely reporting to corporate HQ and ensured the unit achieved an "Excellent" rating in Guest Satisfaction Index under my leadership.

• Managed end-to-end recruitment, induction, and onboarding processes.
• Coordinated employee welfare activities , engagement initiatives, and CSR events.
• Supported performance appraisal systems and maintained accurate employee records.
• Ensured compliance with statutory requirements and internal HR policies.
• Coordinated manpower planning, grievance resolution , and facilitated effective communication across departments.

• Handled recruitment and onboarding of medical, paramedical, and non-medical staff, including initial screening and shortlisting .
• Facilitated implementation of MCI guidelines and coordinated training programs for paramedical and ICU staff.
• Managed general HR administration , employee records , and attendance tracking for regular and contractual employees.
• Oversaw security, cleanliness , and logistics for hospital and canteen operations.
• Supported organization of health camps and ensured compliance in day-to-day HR activities.