PREETI ARORA
Goa
Summary
Dynamic Assistant Professor with 12+ years of experience in sales and academia, recognized for cultivating student engagement and enhancing curriculum effectiveness. Expertise in developing innovative educational strategies that promote a collaborative learning environment, resulting in improved student outcomes. Committed to continuous improvement and organizational success, aiming to drive innovation within a progressive institution.
Overview
15
15
years of professional experience
Work History
Relationship Manager
Edelewiss Life Insurance
Panjim
10.2024 - Current
- Reviewed existing portfolios regularly to ensure they remain aligned with clients' needs.
- Maintained updated records of transactions and adjusted portfolios accordingly.
- Explained coverage options to potential policyholders, answering questions or concerns.
- Ensured that all paperwork was accurately completed prior to initiating any new policy applications.
- Maintained accurate records of all transactions relating to insurance sales, renewals.
- Presented insurance products to clients to meet needs and discuss financial investment and return on investment.
Sr. Corporate Agency Manager
HDFC Life
Panjim
11.2021 - 09.2024
- Identified appropriate insurance products to meet customer requirements.
- Followed up with customers after purchase to ensure satisfaction with service provided.
- Identified opportunities for cross-selling additional products or services to existing customers.
- Provided expertise on the features of various insurance policies and assisted customers in selecting suitable plans.
- Greatly improved office operations by reducing backtracking of work through creation of material movement process.
- Developed relationships with potential clients to generate leads for bancassurance sales.
- Responded promptly to customer inquiries regarding policy coverage, payments, renewals.
- Managed client data using CRM software and maintained accurate records of all transactions.
- Assisted customers with their banking needs, including opening new accounts and providing financial advice.
Assistant Professor
Don Bosco College
GOA
06.2016 - 04.2021
- Collaborated with colleagues on curriculum revision, evaluation of course syllabi and lesson plans for marketing curriculum
- Used variety of learning modalities and support materials to facilitate learning process and accentuate presentations
- Contributed to campus activities to promote positive university image through digital marketing
- Applied innovative teaching methods to encourage student learning objectives
- Mentored students and communicated internship and employment opportunities
- Established, initiated and optimized business development strategies based on company targets, product specifications, market data and budget factors
- Secured long-term accounts by recommending strategies to promote brand effectiveness and highlight product benefits
Assistant Professor
SHRI RAM COLLEGE
06.2012 - 05.2014
- Admission Coordinator in college
- Training & Placement Officer
- Responsible for Extra-Curricular Activity
- Teaching to MBA, BBA
- Used variety of learning modalities and support materials to facilitate learning process and accentuate presentations
Senior Customer Care Executive
HCL TECHNOLOGY
Noida
08.2010 - 05.2012
- Company Overview: HCL Technologies
- Work for Business Services
- C.C.E, Nature of Work : back office (Operations, Raise customer's order regarding their requirement
- Coordinated timely responses to online customer communication and researched complex issues
- Hired and fired customer service associates
- Defused customer concerns with exceptional conflict and problem resolution skills
- Co-ordinate with Back office and Senior
- Co-ordinate with front office sales agent
- HCL Technologies
Education
B.Ed -
M. D. University
Rohtak06.2015
Master of Business Administration (MBA) - Finance, Human Resource Specialization Major
Muzaffarnagar
Muzaffarnagar12.2010
B.Com - Travel & Tourism Management
S.D. Degree College
Muzaffarnagar12.2008
12th -
S.D. Inter College
Muzaffarnagar12.2005
10th -
S.D. Girls Inter College
Muzaffarnagar12.2003
Skills
- Critical skills
- Analytical skills
- Reading
- Writing
- Comprehension
- Connecting students to learning modalities
- Explaining material
- Explicating material
- Interpersonal skills
Languages
- English
- Hindi
Personal Information
- Date of Birth: 12/14/87
- Nationality: Indian
- Marital Status: Married
Timeline
Relationship Manager
Edelewiss Life Insurance
10.2024 - Current
Sr. Corporate Agency Manager
HDFC Life
11.2021 - 09.2024
Assistant Professor
Don Bosco College
06.2016 - 04.2021
Assistant Professor
SHRI RAM COLLEGE
06.2012 - 05.2014
Senior Customer Care Executive
HCL TECHNOLOGY
08.2010 - 05.2012
B.Ed -
M. D. University
Master of Business Administration (MBA) - Finance, Human Resource Specialization Major
Muzaffarnagar
B.Com - Travel & Tourism Management
S.D. Degree College
12th -
S.D. Inter College
10th -
S.D. Girls Inter College
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