Service-oriented Delivery Manager with extensive knowledge of GRC solutions that empower organizations to thrive on risk by accelerating growth via risk-aware decisions. Adept at sticking to budgets and delegating tasks with efficiency. Committed to the highest quality of customer service and employee relations.
Successful 20+ years of experience with proven expertise in managing delivery programs, expertly handling needs across locations. Coordinates schedules, teams and resources to consistently meet customer demands and exceed expectations. Good contract management and quality assurance skills.
Forward-thinking Delivery Manager equipped to handle large-scale delivery planning and execution. Proficient in driving sales and increasing customer engagement with hands-on approach at each stage. Trains, mentors and motivates staff for maximum performance.
Designing the Project Plan based on the agreed strategic objectives, policies and procedures
Creating PID, risk analysis, communications plan, schedule & benefits realisation plan
Developing communications plans across a complex stakeholder landscape to set and manage realistic expectations
Managing the Project's budget on behalf of the Project Sponsor, monitor the expenditures and costs against delivery and realised benefits
Ensuring the Project successfully moves from start-up phase to steady state and delivery to BAU
GRCP - Certified GRC Professional
GRCP - Certified GRC Professional
Certified ScrumMaster(CSM)
ITIL V3 Foundation Certification
Prince 2 Certified – Project Management (Practitioner)
PRINCE2 Foundation certification
Certified Six Sigma White Belt
DOEACC - Two Yrs. Advanced Diploma in Computer Technology