Preeti Bharti
Executive Director - Travel Agency Business
Bangalore
Summary
Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
11
11
years of professional experience
6
6
years of post-secondary education
Work History
Manager Operations and Sales
Outshine Holidays Pvt Ltd
Bangalore
05.2012 - 11.2019
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Solved customer challenges by offering relevant products and services.
- Generated new sales leads to achieve and exceed monthly sales goals.
- Worked closely with clients to understand unique needs and meet specific travel desires.
- Collected, handled and documented payments for travel services and associated feels.
- Completed accurate reservations for business travelers at point of sale.
- Trained new staff and administrative support on customer service, recordkeeping and travel planning procedures.
- Arranged travel accommodations for groups, couples, executives, and special needs clients.
Manager - Outbound Travel
Hammock Holidays Pvt Ltd
Bnaglaore
05.2011 - 04.2012
- Maintained professional, organized, and safe environment for employees and patrons.
- Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations.
- Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
- Arranged travel accommodations for groups, couples, executives, and special needs clients.
- Implemented training programs to maximise team member development and potential.
- Coordinated team collaboration to share ideas and build best practices.
Assistant Manager
Thomas Cook I Ltd
Jaipur
11.2008 - 04.2011
- Organized memorable and exquisite travel itineraries and vacations for high-level clients, celebrities, politicians and business executives.
- Helped senior managers make effective decisions based on current and accurate reporting.
- Collaborated with colleagues to create and promote special travel packages.
- Developed promotional materials for travel packages to market hot destinations.
- Updated and maintained customer databases to increase customer retention.
- Arranged travel accommodations for groups, couples, executives, and special needs clients. Negotiation With Hotels and Suppliers.
- Promote GIT Tours - Europe , Asia and USA.Handle FIT clients - Design Tailor made Tours.
- Make Airline Reservations on Amadeus.
Education
Masters in Toursim Administration - Tourism And Travel Management
Jai Narain Vyas University
Jodhpur 06.2005 - 05.2007
PG Diploma in HR - Human Resources Management
P. G Diploma in Human Resource Management
Jodhpur 06.2006 - 05.2007
Bachelor of Commerce - Commerce
Satya Sai College For Women
Jaipur 07.2002 - 04.2005
Skills
Product and service sales
Accomplishments
Macau Fam Tour
Danube River Cruise - FAM Tour
Mauritius Fam Tour
Handled Incentive Group To Dubai.
Animation
Not a Animator as such But I like to draw and create small animations in Procreate App.I Have Also Design Some Logos and Made small Promotional Video For Products. Basically I like Doing Digital art.
Timeline
Manager Operations and Sales
Outshine Holidays Pvt Ltd
05.2012 - 11.2019
Manager - Outbound Travel
Hammock Holidays Pvt Ltd
05.2011 - 04.2012
Assistant Manager
Thomas Cook I Ltd
11.2008 - 04.2011
PG Diploma in HR - Human Resources Management
P. G Diploma in Human Resource Management
06.2006 - 05.2007
Masters in Toursim Administration - Tourism And Travel Management
Jai Narain Vyas University
06.2005 - 05.2007
Bachelor of Commerce - Commerce
Satya Sai College For Women
07.2002 - 04.2005
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