Preeti Choiwal
Delhi
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Highly committed with hardworking mentality to maintain quality of services and products. Versatile Senior Manager specializing in HR, Operations, IT process Implementation and Finance and Admin Operation, skilled at planning, implementing and overseeing key improvements to drive business growth and efficiency. Pursuing new professional challenges with a growth-oriented company.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Sr. Manager
Ask Techsoft Care Pvt. Ltd.
New Delhi
07.2015 - Current
- Evaluated hiring, firing, and promotions requests.
- Introduced new systems, tools, and processes to achieve challenging objectives.
- Executed appropriate staffing and budgetary plans to align with business forecasts.
- Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
- Identified cost improvement changes and cost savings plans to increase company savings.
- Produced staffing matrix to provide adequate coverage of department.
- Examined quarterly financials to determine business operating capacity.
- Consolidated vendors and renegotiated contracts to optimize costs.
- Implemented and developed operational standards, policies and procedures.
- Analyzed revenue distribution, bank reconciliations and account analysis documents to execute month-end closing.
- Conducted performance evaluations, compensations and hiring to maintain appropriate staffing requirements.
- Brainstormed and developed sales strategies to achieve short and long term sales revenue objectives.
- Recommended and implemented successful strategies to maximize revenue.
Assistant Manager of Operations
C.H.M.P.S. Healthuziastic Solutions Pvt. Ltd.
New Delhi
07.2014 - 07.2015
- Taught employees how to collaborate on daily job tasks and achieve service targets.
- Enhanced employee management by developing schedules, tracking time, and administering payroll.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Coordinated with General Manager in different operational issues and promotional activities.
- Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Monitored key performance metrics to identify areas for improvement.
Senior Front Desk Executive
Nulife Hospital (Managed By Irene Healthcare Pvt. Ltd)
New Delhi
05.2012 - 06.2014
- Resolved guest issues with rooms or reservations with knowledgeable and friendly service.
- Oversaw front desk operations with eye for hotel reputation, staff productivity, and operational efficiency.
- Conducted financial audits on scheduled basis.
- Used quick response and dynamic service skills to build relationships with patrons and improve customer retention rate.
- Ran reports detailing daily guest numbers, accounting expenses, and income and room service usage.
- Managed front desk maintenance of client records and lab data.
- Kept accounts in balance and ran daily reports to verify totals.
Education
Bachelor of Arts -
Delhi University
Delhi10-2008
Skills
- Strong organizational and time-management skills
- Ability to work independently and as part of a team
- Detail-oriented and able to handle multiple tasks simultaneously
- Self-motivated and determined with success oriented attitude
- Leadership
- Decision-Making
- Data Entry Skills
- Data Processing Skills
- Critical Thinking and Problem Solving Skills
- Planning and Organizing
- Team Work
Certification
- Six Sigma Green Belt from Advance Innovation Group
- Computer Application (Certificate) from APTECH, Delhi
Timeline
Sr. Manager
Ask Techsoft Care Pvt. Ltd.
07.2015 - Current
Assistant Manager of Operations
C.H.M.P.S. Healthuziastic Solutions Pvt. Ltd.
07.2014 - 07.2015
Senior Front Desk Executive
Nulife Hospital (Managed By Irene Healthcare Pvt. Ltd)
05.2012 - 06.2014
Bachelor of Arts -
Delhi University
- Six Sigma Green Belt from Advance Innovation Group
- Computer Application (Certificate) from APTECH, Delhi
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