Preeti Dhariwal

Sales Management

• Key contributor to growth and strategic positioning of the Group’s Airline and Airport IT and back office product and service portfolio
• Driving year-over-year business growth basis effective customer relationship management
• Coordinating multi-stakeholder engagement and global partnerships to fulfill deal requirements
• Cross functional engagement with the executive team & individual department heads to ensure that project priorities and goals are aligned
• End-to-end ownership of accounts - including incremental business development and managing ongoing delivery
• Modify, negotiate and execute contracts

Bid and RFP Management

• Drive the bid process
• Manage bid teams and inputs from key stakeholders, typically engaging with product teams, finance, commercial, legal and project management / delivery
• Review , revise and contribute to the written proposal - both in terms of content and presentation
• Prepare and review the commercial aspects of the bid, ensuring all products / services are included in the final price to the customer

• The role was to setup an Animation Training school, leading and managing to ensure it achieves profitability
• Set up the facility from ground zero to a fully functional International standard Multimedia training school
• Trained and developed Operational, Administration and Marketing teams
• Provided leadership and vision in administering effective marketing strategies to bring up the student enrolments to 200 in 1.5 years
• Solely responsible for P& L, could achieve project break-even in less than 12 months

• Review memberships with focus on customer retention and engagement
• Assist in developing strategies to identify new business opportunities
• Built partnerships with diverse internal teams and sales, finance and operations departments to streamline processes and enhance customer experience
• Fostered customer trust by addressing concerns and needs using targeted problem-solving

• Facilitated all functions related to Customers at check in and arrival for Gulf Air
• Ensured along with the team that service targets are consistently met