Preeti Kumari
Banker (Assistant Manager JMG-I)
Muzaffarpur
Summary
Proven leader with a track record of enhancing customer satisfaction and streamlining operations at Uttar Bihar Gramin Bank. Excelled in financial management and staff mentoring, significantly improving team performance and operational efficiency. Skilled in operations management and fostering a positive work environment, demonstrating both hard and soft skills without compromising on results.
Overview
10
10
years of professional experience
Work History
Assistant Manager
Uttar Bihar Gramin Bank
Motihari, Bihar
07.2014 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Oversaw daily operations to maintain store cleanliness and organization.
Education
Bachelor Of Science - Science
Lucknow University
Lucknow 06.2011
Skills
Operations management
Timeline
Assistant Manager
Uttar Bihar Gramin Bank
07.2014 - Current
Bachelor Of Science - Science
Lucknow University
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