Preeti Nagi

· Ensure teams management including coaching, training, motivation and performance appraisal guidance;

· Enable the budgeting, forecasting and cost monitoring processes by acting as contact person (SPOC) for specific planning topics

· Ensure data quality and integrity across various systems and tools

· Enable fact based decision by creating transparency on budgeting, forecasting and cost monitoring processes

· Develop medium- large sized projects, implement findings and ensure sustainability of achievementss

· Develop new processes, standards or operational plans and deliver results with direct impact on the department and overall targets

· Significantly contribute to the achievement of the department strategy

· Identify significant improvement potential through variance analysis, derive solutions and facilitate related decisions

· Provide comprehensive expertise for assigned functional areas/systems and processes towards team

· Ensure smooth operation of the business by taking on ownership for related actions

· Ensure good relationships with business partners and the Global functional team on a proactive basis;

· Develop and report relevant KPI s for area of responsibility;

· Analyze and maintain all client service level agreement, implement improvement plans as needed

· Revenue generation ( forecasting, budgeting, etc)

· Training plans for team members, reports which includes attendance, scorecard, appraisals, PIP, one on one sessions etc

· Client acquisition, dashboard creation

· Leading weekly/monthly discussions on operations with client & company stakeholders.

· Facilitates communication between project team, management and stakeholders.

· PMO Role which includes below

· Demand Management: Identify the demand and fulfill resources requirement by using tool – R2D2 also, Manage the hiring, staffing ,maintaining and career growth development of a diverse and effective workforce.

· Resource Management, onboarding off boarding, forecasting, Engagement Status

· Ensure that KPI s are maintained, achieved and reported in a correct and timely manner;

• Specialized in Operation Management, Transition Management, People Management, Client Management, Vendor Management, Negotiation Skills and Cost Management with key focus on process excellence, data privacy, risk & compliance adherence
• Experience in strategic planning and execution. Knowledge of structuring the process to meet the goals and revenue expectations
• Developing and implementing recruitment strategies that align with the organization's goals and objectives
• Develop innovative hiring strategies to address peak periods of recruitment, including new business wins.
• Maintain up-to-date knowledge of organizational business plans to understand the impact on current and future staffing needs.
• Oversee the resumes and applications and conducting initial interviews to assess candidates' qualifications and fit for the organization
• Strong understanding of the selection process i.e. conducting interviews, assessments, and making hiring recommendations
• Onboarding new hires, including orienting them to the organization and its culture, and providing support as they transition into their new roles
• Managing budgets and tracking recruitment metrics to measure the effectiveness of recruitment efforts
• Analyzing and improving recruitment processes to ensure efficiency and effectiveness
• Collaborating with Client Partners and Managers to identify staffing needs and develop recruitment plans
• Developing and maintaining relationships with external recruitment agencies and other partners as needed
• Act as onsite escalation of teammates for day-to-day issues
• Demonstrable experience of managing and leading multidisciplinary teams
• Ability to analyze the activity for problem solving and management reporting
• Attention to detail and ability to undertake root cause analysis
• Demonstrable understanding of operational risk management controls
• Strong communication/ interpersonal skills, Excellent influencing, and negotiation skills.
• Excellent organizational skills. Ability to manage deadlines and to work independently. Ability to prioritize workload and multi-task in fast-paced environment.
• Excellent critical thinking skills and sound judgment. Proven willingness to make timely and sound decisions based on accurate judgment.
• Ability to build positive working relationships with people across the business
• Strong project management skills with an ability to prioritize tasks and work well under pressure
• Plan and execute regular team building activities and help keep teammates motivated.

· Market research

· B2B survey of big IT firms

· Surveys with IT managers to know the latest technologies being used by them

· Promotion of new products