PREETI RANA

About Organization

BSES Rajdhani Power Ltd. distributes power to an area spread over 750 sq. km with a population density of 1360 per sq. km. Its' over 12.2 lakh customers are spread in 19 districts across South and West areas including Alaknanda, Khanpur, Vasant Kunj, Saket, Nehru Place, Nizamuddin, Sarita Vihar, Hauz Khas, R K Puram, Janakpuri, Najafgargh, Nangloi, Mundka, Punjabi Bagh, Tagore Garden, VikasPuri etc.

Since taking over distribution, BSES' singular mission has been to provide reliable and quality electricity supply.

Project 1 - Medium-Low Consumer Cell (MLCC) Data Center

Database Management Operations:

• Leading and handling a team of 10 members in management operations
• Created a database in Oracle 9i by using tables, functions, and procedures.
• Query Execution in SQL. SQL coding and programming.
• Experienced in generating MIS reports by using VLOOKUP, HLOOKUP, and PivotTables, etc.
• Generate timely and accurate reports for analysis. Handling the back-end operations works.
• Generating and maintaining the month-end due reports for onward reporting to top management.

Project 2: SAP GCC - Gov't. Consumer Cell

Govt Consumer Connection Handling (SAP Module):

• Generated new connections to MCD schools, DDA, DJB, and other government agencies. Also in dispensaries and offices using SAP modules and Oracle as back-end.
• Generating and Approving Site Visit Reports through Engineers.
• Attended seminars and meetings regarding new launching schemes and connections of BSES.
• Handling Database of Government. Connections in SAP's Oracle modules.
• Query execution in SAP.
• Attended various BSES training programs and conferences.

Project 3# SAP CRM IS-U/CCS/DM:

Customer Relationship Management Module

• Customer Care Service Module - Extensive working knowledge in Customer Interaction Centre, Business Master Data, Move In/Out Processes, Creation of Connection Object, Premise, Installation, and Configuration of Service Order Request Execution, and Closure.
• Device Management – Device technical master data, utility/device installation, master schedule records (reading cycles), disconnection/reconnection, billing, and master data relationships.

SPECIAL NOTE: After this job, I had to take a break for my 1-year-old child, and now I want to start my career again to boost my knowledge and confidence. Also, over the years, I have acquired relevant skills and experience, which I shall bring to your organization. Hope you people understand my mother hood duties as women and give me a chance to prove my knowledge and expertise.

Working Experience: F-Tec Computer Education

Teaching Skills

• Experienced in teaching MS Word, Excel, PowerPoint, and C, C++, Visual Basic programming languages.
• Teaching Experience in HTML, Computer Fundamentals, and Computer Networks.
• Teaching experience in DTP, Corel Draw, Adobe Photoshop, etc.
• Providing one-on-one career guidance and skills assessment to assist in career development.
• Maintaining a constant communication channel with leads through phone, email, and social media during pre-sales and post-sales.
• Creating daily, monthly, and yearly MIS reports.
• Responsible for arranging interviews and being involved in hiring staff.
• Conducted various staff training programs on upgraded technology.
• Helping students prepare for admission applications and tests.

Working Experience: MRV School

Teaching Skills

• Skilled in activity-based teaching, student evaluation, and integrating educational technology to improve student learning outcomes.
• Experienced in teaching primary classes all subjects.
• Experienced in activity-based learning, experiential education, and lesson planning.
• Experienced in teaching computers Fundamentals and Computer Networks.
• Experienced in teaching MS Word, Excel, PowerPoint, and C, C++, Visual Basic programming languages.
• Teaching experience in DTP, Corel Draw, Adobe Photoshop, etc.
• Coordinated school events, including annual functions and inter-school competitions.
• Conducted remedial sessions for slow learners, improving average class performance.