Preeti Samal
Bangalore
Summary
“I am an experienced professional with 12+ years of overall experience in Project management, Operations, Quality, AML, KYC, Regulation, Risk and Compliance, with proven leadership skills in managing, developing and optimizing team potential to ensure organizational growth. Expertise in analysis and quantitative problem-solving skills, dedicated to company growth and improvements.
Overview
17
17
years of professional experience
Work History
Senior Business Analyst
Standard Chartered GBS
Bangalore
01.2022 - Current
- Developing and implemented comprehensive programme artifacts, KYC and regulatory policies and procedures in line with global regulatory requirements for Branches Programme for Trance 2 and Tranche 3
- Work Closely with stakeholders i.e
- Group CFCC, Country FCC, GPOS, Business, remediation team to drive common understanding of policy ad procedures, seek sign off on remediation specific approaches
- Aligned BAU Artifacts i.e
- PG/DOI, user guidance, FAQ with branch standard
- Conduct Tranche 3 Go-Live training and refresher sessions for Tranche 3 as well as Tranche 2
- Support Audit Proactively identify enhancements to improve client lifecycle processes and whereby reduce risk in line with Group standards
- Develop CC Go-Live preparedness for Branches Programme by assisting in roll-out of BAU artifacts updates, drafting the test script, performing UAT, change deployment and ensuring timely key stakeholder approvals, where required
- Ensuring adherence to KYC and AML (Anti-Money Laundering) regulations across the organization
- Conducting regular audits and reviews to assess the effectiveness of KYC controls and identifying areas for improvement Collaborating with compliance teams to address any regulatory inquiries or issues related to KYC/regulations i.e
- Tax, EAF, MIFID
- Managed the transition of the branch profiles from remediation to periodic review/BAU and ensuring the process is aligned to BAU model by conducting trainings, UAT on newly introduced ensuing BAU artifacts are aligned
- Adjusting the end-to-end KYC process to align with workforce capabilities, ensuring smooth operations Supporting improved quality control functions through frequent review of error metrics and analysis of rejection rates
- Developed and implemented query and resolution management model
- Coordinating with cross-functional teams, including IT, operations, and compliance, to drive project implementation
QC Lead
Standard Chartered GBS
Bangalore
11.2020 - 12.2021
- Transitioned the QC lead function to Bangalore (India)
- Established a ringfenced QC team and managed a 9-member QC central team based out of India that includes third-party staff supporting Bangladesh, India Hub, Japan, Indonesia, Taiwan
- Performed QC testing for Remediation projects like PEP remediation and Bank Branches, SSR remediation
- Instrumental in articulating the QC framework and checklist for projects such as PEP remediation, BBA remediation and PR, SSR remediation and engaging is discussions with key stakeholders i.e
- Group CFCC, GPOS, PI and members of various Remediation Working Group
- Performed root cause initiatives across projects and effectively brought down critical errors by way of effecting planning and implementation of refresher trainings
- Successfully completed PEP remediation, Bank Branches, SSR remediation
- QC testing within the project stipulated deadline
- Managed the tracking, reporting and the closure for the QC function for in-country locations supporting remediation project
Remediation Lead
Standard Chartered GBS
03.2020 - 12.2020
- Leading and overseeing global KYC projects, ensuring their successful planning, execution, and completion
- Developing project timelines, allocating resources, and monitoring progress to ensure timely and quality project delivery
- Identifying and resolving issues related to production, workforce, and material sourcing, aligning them with business objectives
- Utilizing production and compliance reports to recommend actions and drive improvements
- Adjusting the end-to-end KYC process to align with workforce capabilities, ensuring smooth operations and efficient resource allocation
- Improving quality control functions through frequent review of error metrics and analysis of rejection rates
- Providing regular project updates to senior management and stakeholders, highlighting key achievements and addressing any challenges
- Coordinating with cross-functional teams, including IT, operations, and compliance, to drive project implementation
- Effectively oversaw a team of 40 case leads responsible for end-to-end KYC remediation on a global scale
- Providing guidance, support, and supervision to the team, ensuring their adherence to project goals and deadlines
- Additionally performing analysis and identifying the branch population for Imelda remediations pipeline based on various logics
- Coordinating with in-country teams to socialise on the Imelda remediations remediation volumes, approach, and execution handover
Project Management and Business Analysis
Deutsche Bank Group
Jaipur & Bangalore
02.2019 - 02.2020
- Develop individual project artefacts as necessary, including Project Initiation Documents (PDDs), Business Requirements documents (BRDs), Functional Requirements documents (FRDs), UAT plans and UAT scripts
- Support the implementation/roll-out of SSI and SIR client data management projects
- Work with the global team including Operations, Technology, Consulting Firms, Controls and Middle Office to ensure successful program planning and approach decisions, execution of the project and delivery into production
- Perform detailed business & data analysis, process redesign, and project planning
- Identify key project risks, whether stated or not, and manage to resolution or escalate accordingly
Team Manager, Tax and compliance (US FATCA, CRS, 871M)
03.2017 - 02.2019
- Stakeholder management and maintaining good business partner relationship
- Conducted Queue management and lead Maker team to meet TAT and Quality
- Identified procedural gaps and worked with Tax legal team to deliver training to bridge them knowledge, procedural gap and 100% file pass rate for UK, APAC and NY booking location
- Ensured Client regulatory adherence like US FATA, CRS, 871M
- Managed team performance to improve overall production, quality results and pipeline management
- Groomed and developed individuals for growth in line with their aspirations
- Connected with the stakeholders and managed business partner relationships
- Lead Quality SII and Audit for closure
- Representing CDS in meetings on Audit, Risk, Global Quality and KOP/Process & procedures forums
Process Supervisor, Tax and compliance (US FATCA, CRS, 871M)
11.2014 - 02.2017
- Validating FATCA Tax forms W-8BEN-E, W-8BEN, W-8ECI, W-8EXP, W-8IMY and W-9 CRS self -certification forms through MD3 tool
- Maintenance of FATCA Repapering tracker
- Supporting the Compliance and Project team on Alternative Documentation Approach on FATCA for the Existing clients
- Imparting Training to the required personnel including detailed training to the team members who would be responsible for FATCA compliance
Process Supervisor, KYC Client Data Services
11.2013 - 11.2014
- Conducted end of end KYC and regulatory review new client adoption
- Working on query work flow of EMIR
- Working on adhoc projects breach accounts related to EMIR
Team Leader, AML PEP Profiling Screening
PYTHYA Advisors
Gurgaon
10.2012 - 10.2013
- Managed project of PEP profiling
- Managed team performance to improve overall production and quality results
- Creating & Maintaining Database of PEPs in Global Regulator
Senior Research Analyst, AML PEP Profiling Screening
PYTHYA Advisors
09.2012 - 10.2012
- Conducted end of end process reviews to identify risks and existing controls
- Tested effectiveness of the controls and provided recommendations
Sr. Relationship Manager
ICICI Securities Limited
06.2011 - 02.2012
- Cross Selling Financial Products as per financial need analysis to HNI client
Financial coordinator
Agilent technologies (International) pvt ltd
07.2007 - 08.2008
- Provides administrative support in one or more of several specialty areas including, Financial Planning, Reporting, Accounting Services and Centralized Transaction
- Ensure proper recording and classification
Education
PGDM -
JKPS University
B.Com -
Delhi University
Skills
- Anti-Money Laundering (AML) - KYC
- Customer Risk Assessment
- Risk and Compliance
- Quality Assurance
- Documentation Review
- Regulatory Adherence
- Fraud Prevention
- Investigation Techniques
- Reporting and Record-Keeping
- Project Management
- Data Analysis
- Process Mapping
- Business process improvement
- Requirements Gathering
- Root Cause Analysis
- In-depth business analysis
- Competitive Analysis
- Process Development
- Process Optimization
Projects
Delivered Tactical solution project with 100% quality from day 1 of prod parallel. 4 FTE save, audit point closure, backlog clearance, reduced manual and multiple handoffs in the client data management team. With the implemented ideas, an improvement of 40% was achieved in the overall Client classification for US FATCA, CRS and 871M for 2017 and 2018 pipeline. Lead critical tax projects like stop the bleed, reducing breaks like exceptions and validation fails. Values and Beliefs Was instrumental in spreading awareness on DB Values and Beliefs among CDS teams. Conducted monthly sessions for all teams to imbibe the culture of “Living the values”. Automation of Reports – Worked with the help of business engineering teams in automating various reports in the operations thus bringing in efficiency 2016, 2017, 2018 in Tax and regulation team. 2016, 2017, 2018 in the Tax and regulation team. Reduction in the number of escalations – Improving the work flow and 10% efficiency same with five process improvement ideas in 2016, 2017, 2018 in the Tax and regulation team. SII and Audit Points: Successfully closed 4 Audit points and 2 Self-identified issue in 2017 and 2018.
Timeline
Senior Business Analyst
Standard Chartered GBS
01.2022 - Current
QC Lead
Standard Chartered GBS
11.2020 - 12.2021
Remediation Lead
Standard Chartered GBS
03.2020 - 12.2020
Project Management and Business Analysis
Deutsche Bank Group
02.2019 - 02.2020
Team Manager, Tax and compliance (US FATCA, CRS, 871M)
03.2017 - 02.2019
Process Supervisor, Tax and compliance (US FATCA, CRS, 871M)
11.2014 - 02.2017
Process Supervisor, KYC Client Data Services
11.2013 - 11.2014
Team Leader, AML PEP Profiling Screening
PYTHYA Advisors
10.2012 - 10.2013
Senior Research Analyst, AML PEP Profiling Screening
PYTHYA Advisors
09.2012 - 10.2012
Sr. Relationship Manager
ICICI Securities Limited
06.2011 - 02.2012
Financial coordinator
Agilent technologies (International) pvt ltd
07.2007 - 08.2008
PGDM -
JKPS University
B.Com -
Delhi University