Preeti Soni

To pursue a challenging career in an organization that gives me scope for professional improvements, Engagement to tier-3 Technologies and an opportunity to contribute back to the organization to best of my knowledge and abilities.

BACKUP :

• Extensive experience on Veritas NetBackup, EMC Networker, Backup Exec, Veeam Backup & Replication & Rubrik.
• Worked on upgradation and installation of NetBackup Window & Linux Server.
• Worked on upgradation and installation of Veaam Window Server.
• Worked on firmware upgradation of quantum library.
• Perform troubleshooting of backup and restore failures on multiple platforms with varied configurations.
• Perform data restorations for server, file system and or databases upon customer request.
• Configured client servers and provided recommendation for software updates.
• Administration of Various Enterprise level Backup (File, VM, Database, NDMP)
• Adhere to ITIL Guidelines for Incident, Problem and Change Management.
• Configuring and generating report form Reporting Tool.
• Tape Library Configuration and support on Quantum Scalar i500, i6.
• Managing drives and library with latest firmware upgrade
• Proficient in troubleshooting and resolving Networking, Hardware & software related issues.
• Creation and improvements documentation for all backup related activities.
• Initiate and coordinate service calls with various vendors like NetApp, HP, Quantum, Iron Mountain, Procurri, Congruity for onsite hardware replacements.
• Analysis of customer-oriented business requirements and designing IT infrastructure for optimal performance.
• Ability to quickly learn and adopt new technologies.
• Trained junior staff members on best practices for backing up systems.
• Ensured the successful execution of all scheduled jobs with minimal disruption to
  business operations.
• Resolved escalated tickets assigned by Service Desk team members in a timely manner
  according to SLA requirements.
• Conducted regular maintenance activities on servers such as patching or cleaning up
  disk space usage.
• Created online documentation to help employees resolve day-to-day issues.

Lotus Domino : 

• Maintaining DCL (Daily Checklist) Reports of Server Disk Space, Incoming and Outgoing Mails Track.
• Monitoring Mail Queue, Mail Tracking and Log files
• User level Disk quota /Mailbox size modification.
• Lotus Notes ID register, re-certify, rename, and delete users.
• Compaction of Mail file and Domino Databases
• ACL Management.
• Re- Certification of User's ID File
• Quota Management.
• Generation of Weekly Report & Monthly Report.
• Setting up a database ACL for server-to-server replication.
• Creating database replicas on different servers.
• Changing the Hierarchy, Home Mail server, Groups and other credentials as required for transferred employee.
• Lotus Notes Password reset and resolving the query of users.