Preeti Tamang
Siliguri
Summary
Skilled in guest relations with significant experience in hospitality and customer service roles. Known for outstanding communication skills, problem-solving abilities, and commitment to providing exceptional guest experiences. Demonstrated success in building strong relationships with guests, resolving complaints efficiently, and contributing positively to overall team performance.
Overview
1
1
year of professional experience
2025
2025
years of post-secondary education
Work History
Guest Relations Associate
The Ritz carlton pune
Pune
03.2025 - Current
- Greeted guests warmly and provided information about services and amenities.
- Assisted guests with check-in and check-out procedures efficiently.
- Responded to guest inquiries and resolved issues promptly and professionally.
Education
Diploma in Aviation, Hospitality & Tourism
Emporium Siliguri
01.2024 - 04.2025
Bachelor of Arts -
North Bengal University
Siliguri , India 10.2020 - 08.2023
Army Public School Sukna
Siliguri , IndiaSkills
- Customer service excellent
- Communication & Interpersonal skill
- Conflict resolution
- Team collaboration
- Multitasking under pressure
- Grooming & professional Etiquette
- Attention to details
- Time management
Languages
Nepali
First Language
Hindi
Advanced (C1)
C1
English
Advanced (C1)
C1
Affiliations
- Dancing
- Helping others
- Cooking
- Travelling
Key Skill
- Customer service excellent
- Communication & Interpersonal skill
- Conflict resolution
- Team collaboration
- Multitasking under pressure
- Grooming & professional Etiquette
- Attention to details
- Time management
Timeline
Guest Relations Associate
The Ritz carlton pune
03.2025 - Current
Diploma in Aviation, Hospitality & Tourism
Emporium Siliguri
01.2024 - 04.2025
Bachelor of Arts -
North Bengal University
10.2020 - 08.2023
Army Public School Sukna