Preetinanda Mohapatra
Bengaluru
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Risk Analyst
Concentrix Daksh Services India Private Limited (Client - Google)
Bengaluru
2022.06 - 2023.07
- Worked as a risk analyst in fraud analysis for a Critical workflow called Appeals (G-Cases).
- Assessment and evolution of the Google ad-word accounts where the advertisers promote content related to various domain.
- Reviewing the Account mainly related to payments and payment frauds to analyzing, identifying the fraudulent activities monitoring the transaction and Content and giving the final resolution to Advertiser Appeals.
- Reviewing various contents which could be audio, image, text and video content based on guidelines provided by the client and pass their individual judgement/decisions restricted within the options being provided as per task guidelines.
- Raising bugs in case of any grey area scenarios and closing them on priority.
- Taking prompt action on the accounts when any new scenarios, trends or update comes.
- Indulging in active communication with the client shadowing all the important duties to ensure the users have a secure web surfing experience and to have a genuine profit-making business relation with the client.
- Maintain confidentiality for all process related work and critical details.
Team Member- ATM Help Desk
Futurz Staffing Solutions PVT. LTD. (Client - FIS Payments Solutions and Services India Pvt. Ltd.)
Bengaluru
2020.09 - 2021.12
- Monitor the status of ATMs on a 24X7 basis.
- Report a log Call in Help Desk system and also make sure the fault is attended by the custodians of Offsite.
- Handling inbound and outbound calls that include calls for Preventive maintenance, ATM updates /Vendors.
- Co- ordination with different departments (Field / CRA / OEM vendors).
- Created detailed reports outlining project progress and results achieved.
- Worked hard to learn required tasks quickly to maximize performance.
IT RECRUITER
CBSI India Private Limited
Bengaluru
2020.01 - 2020.04
- Write and post technical job descriptions.
- Conducted initial screening of resumes and applications to identify suitable candidates for further evaluation.
- Interview candidates combining various methods (e.g. structured interviews, technical assessments and behavioral questions).
- Craft and send personalized recruiting emails with current job openings to passive candidates.
- Compose job offer letters.
- Maintained accurate records of all recruiting activities in Applicant Tracking System.
Education
Master of Science - Computer Applications
Roland Institute Of Technology (BPUT), Berhampur
Golanthara , Odisha2018-07
BCA - Computer Application
Khallikote College (Autonomous), Berhampur Univers
Berhampur , Odisha2016-04
HSC - Science
SBR Govt. Junior Women College
Berhampur , Odisha2013-05
SSC - Matriculation
Govt. Sec. & Training School For Women
Berhampur , Odisha2011-03
Skills
- Time Management
- Decision-Making
- Problem-Solving
- Transaction reviewing
- Written Communication
- Adaptability and Flexibility
- Teamwork and Collaboration
Languages
Odia
First Language
English
Advanced (C1)
C1
Hindi
Advanced (C1)
C1
Address
Srinidhi Enclave, Flat-201, 10th cross , Anatha nagar 2nd phase , Huskur gate , Kammaasandra
Electronics City
Bangalore -560100
Karnataka
Timeline
Risk Analyst
Concentrix Daksh Services India Private Limited (Client - Google)
2022.06 - 2023.07
Team Member- ATM Help Desk
Futurz Staffing Solutions PVT. LTD. (Client - FIS Payments Solutions and Services India Pvt. Ltd.)
2020.09 - 2021.12
IT RECRUITER
CBSI India Private Limited
2020.01 - 2020.04
Master of Science - Computer Applications
Roland Institute Of Technology (BPUT), Berhampur
BCA - Computer Application
Khallikote College (Autonomous), Berhampur Univers
HSC - Science
SBR Govt. Junior Women College
SSC - Matriculation
Govt. Sec. & Training School For Women
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