Preetinanda Mohapatra
Bengaluru
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Risk Analyst
Concentrix Daksh Services India Private Limited (Client - Google)
Bengaluru
06.2022 - 07.2023
- Worked as a risk analyst in fraud analysis for a Critical workflow called Appeals (G-Cases).
- Assessment and evolution of the Google ad-word accounts where the advertisers promote content related to various domain.
- Reviewing the Account mainly related to payments and payment frauds to analyzing, identifying the fraudulent activities monitoring the transaction and Content and giving the final resolution to Advertiser Appeals.
- Reviewing various contents which could be audio, image, text and video content based on guidelines provided by the client and pass their individual judgement/decisions restricted within the options being provided as per task guidelines.
- Raising bugs in case of any grey area scenarios and closing them on priority.
- Taking prompt action on the accounts when any new scenarios, trends or update comes.
- Indulging in active communication with the client shadowing all the important duties to ensure the users have a secure web surfing experience and to have a genuine profit-making business relation with the client.
- Maintain confidentiality for all process related work and critical details.
Team Member- ATM Help Desk
Futurz Staffing Solutions PVT. LTD. (Client - FIS Payments Solutions and Services India Pvt. Ltd.)
Bengaluru
09.2020 - 12.2021
- Monitor the status of ATMs on a 24X7 basis.
- Report a log Call in Help Desk system and also make sure the fault is attended by the custodians of Offsite.
- Handling inbound and outbound calls that include calls for Preventive maintenance, ATM updates /Vendors.
- Co- ordination with different departments (Field / CRA / OEM vendors).
- Created detailed reports outlining project progress and results achieved.
- Worked hard to learn required tasks quickly to maximize performance.
IT RECRUITER
CBSI India Private Limited
Bengaluru
01.2020 - 04.2020
- Write and post technical job descriptions.
- Conducted initial screening of resumes and applications to identify suitable candidates for further evaluation.
- Interview candidates combining various methods (e.g. structured interviews, technical assessments and behavioral questions).
- Craft and send personalized recruiting emails with current job openings to passive candidates.
- Compose job offer letters.
- Maintained accurate records of all recruiting activities in Applicant Tracking System.
Education
Master of Science - Computer Applications
Roland Institute Of Technology (BPUT), Berhampur
Golanthara , Odisha07-2018
BCA - Computer Application
Khallikote College (Autonomous), Berhampur Univers
Berhampur , Odisha04-2016
HSC - Science
SBR Govt. Junior Women College
Berhampur , Odisha05-2013
SSC - Matriculation
Govt. Sec. & Training School For Women
Berhampur , Odisha03-2011
Skills
- Time Management
- Decision-Making
- Problem-Solving
- Transaction reviewing
- Written Communication
- Adaptability and Flexibility
- Teamwork and Collaboration
Languages
Odia
First Language
English
Advanced (C1)
C1
Hindi
Advanced (C1)
C1
Address
Srinidhi Enclave, Flat-201, 10th cross , Anatha nagar 2nd phase , Huskur gate , Kammaasandra
Electronics City
Bangalore -560100
Karnataka
Timeline
Risk Analyst
Concentrix Daksh Services India Private Limited (Client - Google)
06.2022 - 07.2023
Team Member- ATM Help Desk
Futurz Staffing Solutions PVT. LTD. (Client - FIS Payments Solutions and Services India Pvt. Ltd.)
09.2020 - 12.2021
IT RECRUITER
CBSI India Private Limited
01.2020 - 04.2020
Master of Science - Computer Applications
Roland Institute Of Technology (BPUT), Berhampur
BCA - Computer Application
Khallikote College (Autonomous), Berhampur Univers
HSC - Science
SBR Govt. Junior Women College
SSC - Matriculation
Govt. Sec. & Training School For Women
Similar Profiles
ROHIT CHOPRAROHIT CHOPRA
Technical Support Advisor at Concentrix Daksh Services india Private LimitedTechnical Support Advisor at Concentrix Daksh Services india Private Limited
Arihant JainArihant Jain
Advisor 1, Transaction Processing (Appeal Analyst) Representative, Operations at Concentrix Daksh Services India Private LimitedAdvisor 1, Transaction Processing (Appeal Analyst) Representative, Operations at Concentrix Daksh Services India Private Limited
Noufal KhaderNoufal Khader
Asst Manager at Concentrix Daksh Services India Private LimitedAsst Manager at Concentrix Daksh Services India Private Limited