Hi, I’m
PREM CHAKRABORTY
Credit & Operations Manager
Nadia,West Bengal
Summary
Driven, energetic and customer focused leader who enjoys working with and through others to achieve the greatest possible outcomes. Is passionate in creating and maintaining a high- performance culture of people, processes and systems dedicated to delivering customer service excellence. Career Objective Seeking an opportunity to be a part of dynamic and an esteem organization which provides a high quality of work life through challenging opportunities, career growth and professional development. Preferred Job Category and Location Any location in Credit, Operations or Accounts Category.
Overview
3
Language
8
years of professional experience
Education
Mahatma Gandhi University
B. Com from Accountancy
2017
University Overview
GPA: 67.82%
West Bengal Council of Higher
12th
2013
University Overview
GPA: 63.4%
West Bengal Board of Secondary Educations
10th
2011
University Overview
GPA: 60%
Skills
- Computer Skills:
- Advance knowledge of Computer like
- MS Word, Excel, PPT, Operating System Internet Usage & Programing
- Languages Like PHP, Java Script and HTML, CSS
- Risk Analysis
- Customer Accounts Management
- Appraisal Verification
- Policy Development
- Client Relationship Management
- Loan Underwriting
- Portfolio Analysis
- Creditworthiness Evaluations
- Operational Efficiency
Work History
Cholamandalam Investment & Finance CompanyKarimpur, Nadia, West Bengal
Branch Credit and Operations Manager
05.2022 - Current
Job overview
- Processed new customer credit applications accessing credit agency data to open new accounts.
- Investigated and evaluated customers for creditworthiness and potential risk factors.
- Originated, reviewed, processed, closed, and administered customer loan proposals.
- Held sales coaching sessions.
- Led team of [number] staff.
- Work cross-functionally with sales, management and other departments to maintain effective operations.
- Performed monthly compliance checks.
- Trained employees on proper procedures and strategies to improve productivity.
Cholamandalam Investment & Finance CompanyKarimpur, Nadia, West Bengal
Credit and Operations Executive
10.2021 - 04.2022
Job overview
- Investigated and evaluated customers for creditworthiness and potential risk factors.
- Analyzed applicants' financial status and credit and property evaluations to determine loan feasibility.
- Compiled data critical to analysis of annual bad debt.
- Complied with established internal controls and policies.
- Developed and maintained database of financial records for clients.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Processed customer transactions promptly, minimizing wait times.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
Shriram Transport Finance CoKarimpur, Nadia, West Bengal
Branch Team Leader
01.2021 - 10.2021
Job overview
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Analyzed and reported on key performance metrics to senior management.
- Handled day-to-day accounting processes to drive financial accuracy.
- Handle a Full Team of Operations.
- Maintain the smoth disbursement process in Branch.
Shriram Transport Finance CoBerhampore, Murshidabad, West Bengal
Customer Service Executive
08.2019 - 01.2021
Job overview
- Disbursement of Files.
- Release of Payment.
- Statutory Compliances of Branch.
- Expense Management.
- Accounting for the Branch.
- Several MIS like NOC.
- Disbursement Maintain.
- Other Branch Operational works.
- Handled customer inquiries and suggestions courteously and professionally.
- Collaborated on operational support tasks to achieve common goal.
- Efficiently and effectively identified and solved all problems that impacted direction of business.
Indian Institute of Computer and Hospitality ManagementKarimpur, Nadia, West Bengal
Office Executive
12.2015 - 08.2019
Job overview
- Maintained and updated office records, both digital and physical.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Ordered office supplies and kept office stocked with needed resources to operate smoothly.
- Update Student data with University Portal.
- Result Updation in Portal.
- Institute database Maintain.
- Franchise Database Management.
Work Preference
Work Type
Full TimeWork Location
On-SiteImportant To Me
Company CultureWork-life balanceCareer advancementTimeline
Branch Credit and Operations Manager
Cholamandalam Investment & Finance Company
05.2022 - Current
Credit and Operations Executive
Cholamandalam Investment & Finance Company
10.2021 - 04.2022
Branch Team Leader
Shriram Transport Finance Co
01.2021 - 10.2021
Customer Service Executive
Shriram Transport Finance Co
08.2019 - 01.2021
Office Executive
Indian Institute of Computer and Hospitality Management
12.2015 - 08.2019
Mahatma Gandhi University
B. Com from Accountancy
West Bengal Council of Higher
12th
West Bengal Board of Secondary Educations
10th
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