Prem C L
Karnataka
Summary
An SRE with 2.5 years of experience in the storage industry at Cohesity who is a learning Enthusiast, team member, and team leader. Public Speaker who is adaptable to all new technical skills, and software. I wish to learn, grow, troubleshoot problems, and uphold the organization's name.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Site Reliability Engineer
Cohesity
07.2023 - Current
- Handled and resolved over 600+ cases, including hot accounts, with a CSAT above 9.9.
- I worked as a dedicated SRE for Infosys and handled all the cluster issues, managing over 50+ clusters.
- Handled the misconfiguration of the files in the Cohesity cluster.
- Trained new joiners by providing KT sessions to them.
- Solved networking issues like NTP, DNS, bond modes, interfaces, backup, replication, archival, Kubernetes, and service crashes.
- I identified many bugs in production and also worked with engineering teams and customers to ensure smooth communication, understanding requirements, and addressing issues efficiently.
- I wrote dozens of knowledge-based articles on the new issues of the cluster that I encountered.
- Configured, managed, and troubleshot the issues found in recovery, backup, replication, and archival.
- Troubleshot many hardware issues, such as Cluster, Node, Disk, SSD, and CMOS.
- Efficient in debugging and troubleshooting by going through the logs.
- Cohesity is the leader in AI-powered data security and management.
- I wrote over 15 KB on the new issues found in the COHESITY.
Android App Developer
Redbus
04.2022 - 06.2022
- Performed as an Android app developer.
- I worked in a team of six for the rPOOL app and developed geofencing and notifying customer features using Kotlin.
- Redbus is an online ticket booking platform for buses, trains, and users can also hire vehicles; it is Asia's biggest travel ticket booking platform.
Education
Bachelor of Engineering - Information Science
N.M.A.M. Institute of Technology
Nitte06.2023
Schooling -
St. Joseph's English Medium School
06.2019
Pre-University -
Aalpha PU College
04.2017
Skills
- Android App Development
- Cloud
- Networking
- Hardware
- Linux
- Python
- Troubleshooting
- Communicating between teams and customers
- Customer relationship management
- Knowledge base creation
- Problem resolution
- Log analysis
- System monitoring
- Bug identification
Certification
• Cohesity Data Protect Associate
Projects
- News Application:
Built a real-time global news app using an API to fetch and display live updates. - NMAMIT QPS Application:
Developed an academic app for students to view question papers across all engineering branches with Login, Signup, and Forgot Password features. - Movement Register Website:
Created a departmental website for tracking faculty attendance and leave, replacing manual entries with a secure login-based system.
Volunteer Experience
Rotary Club, President, Conducted many volunteering activities like Beach Cleaning, Blood Donation Camp, Cleaning College Campus, World Diabetes Day., 2021-2023
Languages
- English
- Kannada
- Hindi
Timeline
Site Reliability Engineer
Cohesity
07.2023 - Current
Android App Developer
Redbus
04.2022 - 06.2022
Bachelor of Engineering - Information Science
N.M.A.M. Institute of Technology
Schooling -
St. Joseph's English Medium School
Pre-University -
Aalpha PU College