Prem Jaiswal
Executive Director , Data Management Lead
Summary
Operations leader with 20+ years of experience in managing large teams with complex deliverables, drive transformation through strategic and digital solutions, influencing decision making by engaging and collaborating with stakeholders on architecture designing, simplifying operating models , governance and risk management.
Overview
22
22
years of professional experience
25
25
years of post-secondary education
Work History
Executive Director, Client Account Services
JPMorgan India Services Private Limited
02.2022 - Current
- Corporate Centre lead with teams based in Mumbai, Bengaluru and Manila , responsible for client reference data management including New Client Account Onboarding, SSI maintenance, confirmations and payment preferences, entitlements and static data maintenance of clients for Markets business
- Managing Operational budget of $2.5 million with overall responsibility for people management, recruitment, performance management, location strategy, resiliency & productivity.
- Championed diversity, equity, and inclusion efforts within the organization to create a more inclusive work environment.
- Increased organizational efficiency by streamlining processes and implementing new systems.
Vice President - Fixed Income Cash and Credit Derivative Middle Office
JPMorgan India Service Private Limited
02.2014 - 01.2022
- Responsible for Trade & Sales Support activities such as Trade allocations, Confirmations, New Account Setup , External and Internal Reconciliations, Economic affirmations, Credit Events, Book Creation, Index Setup, Fails Management, Interest Claims, MIFID, MMSR and SFTR Regulatory Controls etc.
- Employee engagement to create positive emotional impact during Covid pandemic while delivering tangible business benefits and employee morale.
- Enhanced company profitability by implementing strategic solutions and optimizing operational processes.
Assistant Vice President - Fixed Income Sales Support
Nomura Services India Private Limited
12.2005 - 02.2014
- Supporting APAC , EMEA and US traders and sales people for bonds market
- Partner with the traders, sales person and clients for trade allocations, confirmation, settlement instructions.
- Fostered strong relationships with key clients, leading to repeat business and a significant increase in customer satisfaction ratings.
Senior Analyst
Trinity Computer India Private Limited
09.2002 - 11.2005
- Process medical claims with level of productivity to meet the SLA targets
- Review, verify disputed accounts on which the payments have been suspended and authorize or reject payment
- Claims and Suspense quality checks for all the claims teams.
Education
Bachelor of Science - Chemistry
V.G VAZE College
Mumbai, India 06.1996 - 06.2021
Skills
Operations Management
Innovation and Creativity
Client Services
Process Improvement
Stakeholder Management
Problem-solving aptitude
Leadership and People Development
Analytical and Critical Thinker
Attention to Detail
Employee Coaching
Talent Recruitment
Data Interpretation
Accomplishments
- Influenced stakeholders and established a E2E client reference data operating model driving standardization and streamlined controls to create trade and settle ready accounts.
- Delivered $650K productivity saves through Strategic changes, automation, elimination of manual and repetitive tasks.
- Replaced vendor product by designing internal capability leading to annual saves of $250K.
- Streamlined claims process and increased recovery from $314k in 2013 to $3MM in 2021
Timeline
Executive Director, Client Account Services
JPMorgan India Services Private Limited
02.2022 - Current
Vice President - Fixed Income Cash and Credit Derivative Middle Office
JPMorgan India Service Private Limited
02.2014 - 01.2022
Assistant Vice President - Fixed Income Sales Support
Nomura Services India Private Limited
12.2005 - 02.2014
Senior Analyst
Trinity Computer India Private Limited
09.2002 - 11.2005
Bachelor of Science - Chemistry
V.G VAZE College
06.1996 - 06.2021