PREM KOSHTI
Ahmedabad
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Training & Quality Deputy Manager
ICICIBANK LTD
Ahmedabad
07.2024 - Current
- Monitored and evaluated training performance to determine quality and cohesiveness.
- Conducted orientation sessions and organized on-the-job training for new hires.
- Cross-trained existing employees to maximize team agility and performance.
- Established team priorities, maintained schedules and monitored performance.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Trained staff during demonstrations, meetings, conferences, and workshops.
- Reviewed and edited all training materials for accuracy and company policy compliance.
- Implemented new learning strategies depending upon employees' skill levels.
- Managed all exempt employee coaching, training, and performance improvement actions.
- Communicated all learning and performance objectives, schedules, and training assessments to upper management.
- Developed and implemented comprehensive training program to increase employee productivity and morale.
Senior Loan Specialist And Training & Quality
Lendingkart Finance Limited
Ahmedabad
02.2021 - 06.2024
- Assisted customers with completing loan applications and other paperwork.
- Training experience employees on new updated call center procedures to improve their performance.
- Evaluated loan requests and documents to verify accuracy and completeness.
- Ensuring employees keep up their productivity and maintain high level of customer satisfaction.
- Processed loan applications and monitored progress from start to finish.
- Monitored and evaluated training performance to determine quality and cohesiveness.
Education
Bechelor Of Commerce - Accounting
Gujarat University
Ahmedabad,Gujarat01.2019
GSHSEB / 12th - Commerce Stream
Guru Krupa High School
Ahmedabad, Gujarat01-2016
Skills
- Analytical and Problem-Solving Abilities
- Communication and Interpersonal Skills
- Effective Leadership and Management Skills
- Adaptive Learning
- Team Work
- Good knowledge in Microsoft Word
- Good knowledge in Excel
- Organizational and Planning Skills
- Ability to identify training needs
- Expertise in training program creation
Accomplishments
- Best Employees of The Year.
- I got promotion during my journey in Lendingkart in the span of 3 years and 2 Month.
Languages
- English
- Hindi
- Gujarati
Personal Information
- Date of Birth: 05/03/1999
- Gender: Male
- Marital Status: Unmarried
Timeline
Training & Quality Deputy Manager
ICICIBANK LTD
07.2024 - Current
Senior Loan Specialist And Training & Quality
Lendingkart Finance Limited
02.2021 - 06.2024
Bechelor Of Commerce - Accounting
Gujarat University
GSHSEB / 12th - Commerce Stream
Guru Krupa High School
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