
Dynamic customer service professional with a proven track record at Tata Motors, excelling in complaint resolution and enhancing customer satisfaction. Skilled in data entry and active listening, I effectively managed high-stress situations, leading to increased loyalty and repeat business. Committed to delivering exceptional service and improving customer experiences.
Customer service
Problem-solving
Active listening
Product knowledge
Call management
Complaint resolution
Data entry
Call center experience
Customer relations
Microsoft Excel
Product sales